Technology Enabled Care (TEC)

{
  "id": "034213-2023",
  "tag": [
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    "contract"
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  },
  "date": "2023-11-20T10:24:10Z",
  "ocid": "ocds-h6vhtk-03b7b1",
  "buyer": {
    "id": "GB-FTS-1020",
    "name": "The Royal Borough of Kingston upon Thames"
  },
  "awards": [
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      "id": "034213-2023-1",
      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-98753",
          "name": "\"PA Consulting Services Limited \""
        },
        {
          "id": "GB-FTS-98754",
          "name": "Appello Careline Limited"
        },
        {
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          "name": "IoT Solutions Group"
        },
        {
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          "name": "Red Alert Telecare Limited"
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      ],
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  "tender": {
    "id": "DN659421",
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        "status": "cancelled",
        "hasOptions": false,
        "description": "The Authority is seeking to appoint a Technology Enabled Care (TEC) Delivery Partner to\nmanage the delivery of Technology Enabled Care to residents to maximise their\nindependence and transform our operating culture.\nThe procurement will follow an Open Procedure under the Public Contracts Regulations\n2015 (PCR) to source a provider for the provision of Technology Enabled Care (TEC).\nThe overall aim of the commissioning activity is to seek to secure a TEC Delivery Partner to\nhelp RBK develop its core capabilities and to build an Operating Model which will deliver\ninnovative solutions, keeps pace with the emerging technologies and evolves to meet the\nchanging needs of the Council and the local community.\nCore capabilities include:\nClient and Service Management - oversight and strategic management to ensure that the\nTEC service can fulfil the Council’s priorities and objectives related to the delivery.\nService element 1 : Innovation - supporting the Council to rapidly achieve specific outcomes\nand benefits and continuous development and improvement through innovation scanning.\nService element 2 : Culture Change - ensuring full understanding of the impact of solutions,\ndesigning the change management plan, delivering the right training, ensuring clear\ncommunications and being ever mindful of residents’ needs.\nService element 3 : Service Support and Continuous Improvement – being guided by market\ninsights, procuring the right solution, ensuring adherence to technology standards,\ninteroperability with existing systems and unique user needs. Installation and maintenance\nPage 5 to 7\nof the solution, ongoing monitoring and tracking benefits over time.\nThe contract term will be for a period of Five years (60 months) with an option to extend for a\nfurther period of One year (12 months). The anticipated contract commencement date will\nbe 1st October 2023",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
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            {
              "type": "price",
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          {
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            "description": "Other community, social and personal services"
          }
        ]
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    ],
    "title": "Technology Enabled Care (TEC)",
    "status": "complete",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The Authority is seeking to appoint a Technology Enabled Care (TEC) Delivery Partner to\nmanage the delivery of Technology Enabled Care to residents to maximise their\nindependence and transform our operating culture.\nThe Royal Borough of Kingston (RBK) has an ambitious vision for the borough ‘To ensure\nresidents will be able to maximise their independence and build resilience to live their best\nlives through access to a range of technology and digital aids’.\nOur aim is to utilise personalised technology as a core part of care and support to achieve\nenablement, empowerment and independence for local residents, delivering great quality\ncare and making the most of our resources to reduce digital exclusion and health\ninequalities.",
    "classification": {
      "id": "98000000",
      "scheme": "CPV",
      "description": "Other community, social and personal services"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-1020",
      "name": "The Royal Borough of Kingston upon Thames",
      "roles": [
        "buyer"
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      "address": {
        "region": "UKI63",
        "locality": "Kingston upon Thames",
        "postalCode": "KT1 1EU",
        "countryName": "United Kingdom",
        "streetAddress": "Guildhall 2"
      },
      "details": {
        "url": "http://www.kingston.gov.uk",
        "buyerProfile": "http://www.kingston.gov.uk",
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          },
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            "scheme": "COFOG",
            "description": "General public services"
          }
        ]
      },
      "identifier": {
        "legalName": "The Royal Borough of Kingston upon Thames"
      },
      "contactPoint": {
        "name": "Mr Ankur Patel",
        "email": "ankur.patel@kingston.gov.uk",
        "telephone": "+44 2085476109"
      }
    },
    {
      "id": "GB-FTS-98753",
      "name": "\"PA Consulting Services Limited \"",
      "roles": [
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      "address": {
        "region": "UKI63",
        "locality": "London",
        "countryName": "United Kingdom"
      },
      "details": {
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      "identifier": {
        "legalName": "\"PA Consulting Services Limited \""
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      "name": "Appello Careline Limited",
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      "address": {
        "region": "UKI63",
        "locality": "New Milton",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "large"
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      "identifier": {
        "legalName": "Appello Careline Limited"
      }
    },
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      "id": "GB-FTS-98755",
      "name": "IoT Solutions Group",
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        "supplier"
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      "address": {
        "region": "UKI63",
        "locality": "Swanage",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "IoT Solutions Group"
      }
    },
    {
      "id": "GB-FTS-98756",
      "name": "Red Alert Telecare Limited",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI63",
        "locality": "Ashford",
        "countryName": "United Kingdom"
      },
      "details": {
        "scale": "sme"
      },
      "identifier": {
        "legalName": "Red Alert Telecare Limited"
      }
    },
    {
      "id": "GB-FTS-1579",
      "name": "The High Court of Justice",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "The Strand"
      },
      "identifier": {
        "legalName": "The High Court of Justice"
      }
    }
  ],
  "language": "en",
  "contracts": [
    {
      "id": "034213-2023-1",
      "value": {
        "amount": 2710258,
        "currency": "GBP"
      },
      "status": "active",
      "awardID": "034213-2023-1",
      "dateSigned": "2023-09-01T00:00:00+01:00"
    }
  ],
  "initiationType": "tender"
}

{
  "id": "009451-2023",
  "tag": [
    "tender"
  ],
  "date": "2023-03-31T12:17:34+01:00",
  "ocid": "ocds-h6vhtk-03b7b1",
  "buyer": {
    "id": "GB-FTS-1020",
    "name": "The Royal Borough of Kingston upon Thames"
  },
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          "description": "There is an option to extend for a further period of One year (12 months) beyond 30/09/2028"
        },
        "hasOptions": false,
        "hasRenewal": true,
        "description": "The Authority is seeking to appoint a Technology Enabled Care (TEC) Delivery Partner to manage the delivery of Technology Enabled Care to residents to maximise their independence and transform our operating culture.\nThe procurement will follow an Open Procedure under the Public Contracts Regulations\n2015 (PCR) to source a provider for the provision of Technology Enabled Care (TEC).\nThe overall aim of the commissioning activity is to seek to secure a TEC Delivery Partner to help RBK develop its core capabilities and to build an Operating Model which will deliver innovative solutions, keeps pace with the emerging technologies and evolves to meet the changing needs of the Council and the local community.\nCore capabilities include:\nClient and Service Management -  oversight and strategic management to ensure that the TEC service can fulfil the Council’s priorities and objectives related to the delivery.\nService element 1 : Innovation -  supporting the Council to rapidly achieve specific outcomes and benefits and continuous development and improvement through innovation scanning.\nService element 2 : Culture Change -  ensuring full understanding of the impact of solutions, designing the change management plan, delivering the right training, ensuring clear communications and being ever mindful of residents’ needs.\nService element 3 : Service Support and Continuous Improvement – being guided by market insights, procuring the right solution, ensuring adherence to technology standards, interoperability with existing systems and unique user needs. Installation and maintenance of the solution, ongoing monitoring and tracking benefits over time.\nThe contract term will be for a period of Five years (60 months) with an option to extend for a further period of One year (12 months). The anticipated contract commencement date will be 1st October 2023",
        "awardCriteria": {
          "criteria": [
            {
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              "type": "quality",
              "description": "80"
            },
            {
              "type": "price",
              "description": "20"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2028-09-30T23:59:59+01:00",
          "startDate": "2023-10-01T00:00:00+01:00"
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    "title": "Technology Enabled Care (TEC)",
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    "description": "The Authority is seeking to appoint a Technology Enabled Care (TEC) Delivery Partner to manage the delivery of Technology Enabled Care to residents to maximise their independence and transform our operating culture.\nThe Royal Borough of Kingston (RBK) has an ambitious vision for the borough ‘To ensure residents will be able to maximise their independence and build resilience to live their best lives through access to a range of technology and digital aids’.\nOur aim is to utilise personalised technology as a core part of care and support to achieve enablement, empowerment and independence for local residents, delivering great quality care and making the most of our resources to reduce digital exclusion and health inequalities.",
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        "region": "UKI63",
        "locality": "Kingston upon Thames",
        "postalCode": "KT1 1EU",
        "countryName": "United Kingdom",
        "streetAddress": "Guildhall 2"
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        "name": "Mr Ankur Patel",
        "email": "ankur.patel@kingston.gov.uk",
        "telephone": "+44 2085476109"
      }
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}