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Official procurement procedure

Technology Enabled Care Service (TECS) in Herefordshire

No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Herefordshire Council: "Technology Enabled Care Service (TECS) in Herefordshire". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityHerefordshire CouncilScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Herefordshire Council
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Herefordshire Council. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
23.1Bids / Report
0% of reports have one bid
Supplier ConcentrationHigh Concentration
PCA Dom 1Top vendor: 98.5% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 83 active published awards; 8 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
PCA Dom 11 win£7,600,000
S. C. Joseph Ltd1 win£74,934
S C Joseph Ltd1 win£37,387
Procedure terms
Contracting AuthorityHerefordshire Council
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published17 Jul 2026, 11:40 BST
Last source update17 Jul 2026, 11:40 BST
Recurring procurementNot published
ClassificationNot published
Delivery areaLocation not published
OCIDocds-h6vhtk-06c872
What is being bought
The contract is for the provision of a Technology Enabled Care Service (TECS) across Herefordshire. The service supports vulnerable residents to live safely and independently in their own homes and helps prevent avoidable hospital admissions. The contract is jointly commissioned by Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) and supports both organisations in meeting their statutory responsibilities under the Care Act 2014 for the provision of community equipment and technology-enabled care services. The service includes the supply, installation, maintenance and monitoring of technology-enabled care equipment, community equipment, daily living aids and minor adaptations, together with the collection, cleaning, refurbishment and recycling of equipment no longer required. Continuity of this service is essential to protect the health, safety and wellbeing of individuals who rely on technology-enabled care and community equipment to remain safely in their own homes. Any disruption to service provision could result in increased risks to service users, including avoidable hospital admissions, delays in hospital discharge, safeguarding concerns, and a reduced ability to live independently. Note regarding contract dates: Due to system constraints within the publication platform, certain dates displayed in this notice may not reflect the actual commencement date of the contract. Following the direct award decision of 18 July 2025, service delivery under the contract commenced on 1 August 2025 to ensure continuity of critical Technology Enabled Care Services. The contract documentation was finalised and the contract formally executed on 3 July 2026. Any contract dates generated or recorded by the system should therefore not be interpreted as the date of the actual commencement of the contract. This is an 18 month contract which commenced on 1 August 2025 and expires on 31 March 2027.
What changed
From the official release history
  1. Official notice release published
    17 Jul 2026, 11:40 BST
  2. Official notice release published
    16 Jul 2026, 13:02 BST
  3. Status changed to complete
    10 Jul 2026, 12:28 BST
  4. Official notice release published
    10 Jul 2026, 12:28 BST
  5. Buyer information updated
    10 Jul 2026, 12:28 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    complete
    Published valueNot published
    The source published no individual title or description for this lot.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    17 Jul 2026, 11:40 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 3 Jul 2026, 00:00 BST · £941,666
Commercial outcome and competition
Awards
CAREIUM UK LIMITED
Not published · Not published · active
Contracts
Contract
£941,666 · signed 3 Jul 2026, 00:00 BST · active
Contract period: 3 Jul 2026, 00:00 BST — 31 Mar 2027, 23:59 BST
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

Herefordshire Council

Contracting authority GB-PPON-PDTG-2978-LHCN
View buyer profile

  • Herefordshire Council
    buyer

    GB-PPON: PDTG-2978-LHCN
    Herefordshire Council, Plough Lane, Hereford, UKG11, HR4 0LE, GB
    commercialservices@herefordshire.gov.uk

  • NHS HEREFORDSHIRE AND WORCESTERSHIRE INTEGRATED CARE BOARD
    buyer

    GB-NHS: QGH · GB-PPON: PNMN-7243-RQRR
    Kirkham House, John Comyn Drive, Perdiswell, Worcester, UKG12, WR3 7NS, GB
    HWicb.contracts@nhs.net

  • CAREIUM UK LIMITED
    supplier

    GB-COH: 04133585 · GB-PPON: PLPB-9615-NDDR
    Aspinall House, Blackburn, UKD41, BB1 2QE, GB
    uk.sales@careium.com
Documents (1)
Official links; attachments are not copied

  • Not published

    tender
    conflictOfInterest
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationaleA direct award was necessary to ensure the continuity of critical Technology Enabled Care Services (TECS), which support the safety, wellbeing and independence of vulnerable residents, including older people, disabled people and those with long-term care and support needs. The urgency arose as a result of the unexpected termination of the existing contract, leading to the immediate cessation of service provision. This circumstance was unforeseen by the contracting authorities and left insufficient time to undertake a compliant competitive procurement process before continuity arrangements were required. Continuity of this service is essential to protect the health, safety and wellbeing of individuals who rely on technology-enabled care and community equipment to remain safely in their own homes. Any disruption to service provision could result in increased risks to service users, including avoidable hospital admissions, delays in hospital discharge, safeguarding concerns, and a reduced ability to live independently. The direct award was therefore necessary and proportionate to maintain uninterrupted service delivery while longer-term commissioning and procurement arrangements are put in place.