Official UK procurement notice
Technology Enabled Care Service (TECS) in Herefordshire
Authority: Herefordshire Council (Local council)·Consortium: 2 public authorities
What is being bought
Published requirement descriptionThe contract is for the provision of a Technology Enabled Care Service (TECS) across Herefordshire. The service supports vulnerable residents to live safely and independently in their own homes and helps prevent avoidable hospital admissions.
The contract is jointly commissioned by Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) and supports both organisations in meeting their statutory responsibilities under the Care Act 2014 for the provision of community equipment and technology-enabled care services.
The service includes the supply, installation, maintenance and monitoring of technology-enabled care equipment, community equipment, daily living aids and minor adaptations, together with the collection, cleaning, refurbishment and recycling of equipment no longer required.
Continuity of this service is essential to protect the health, safety and wellbeing of individuals who rely on technology-enabled care and community equipment to remain safely in their own homes. Any disruption to service provision could result in increased risks to service users, including avoidable hospital admissions, delays in hospital discharge, safeguarding concerns, and a reduced ability to live independently.
Note regarding contract dates:
Due to system constraints within the publication platform, certain dates displayed in this notice may not reflect the actual commencement date of the contract. Following the direct award decision of 18 July 2025, service delivery under the contract commenced on 1 August 2025 to ensure continuity of critical Technology Enabled Care Services. The contract documentation was finalised and the contract formally executed on 3 July 2026. Any contract dates generated or recorded by the system should therefore not be interpreted as the date of the actual commencement of the contract.
This is an 18 month contract which commenced on 1 August 2025 and expires on 31 March 2027.
The lotProcurement structure
single lot · no lot value publishedProcedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 10 Jul 2026, 12:28 BST
- Last source update
- 17 Jul 2026, 11:40 BST
- Authority reference
16503- FTS notice number
2026/S 000-067683- Latest notice
- Contract details notice (UK7)
- Delivery area
- Official registry OCID
ocds-h6vhtk-06c872Find a Tender
- Why no open competition
- Urgency
- Published justification
A direct award was necessary to ensure the continuity of critical Technology Enabled Care Services (TECS), which support the safety, wellbeing and independence of vulnerable residents, including older people, disabled people and those with long-term care and support needs.
The urgency arose as a result of the unexpected termination of the existing contract, leading to the immediate cessation of service provision. This circumstance was unforeseen by the contracting authorities and left insufficient time to undertake a compliant competitive procurement process before continuity arrangements were required.
Continuity of this service is essential to protect the health, safety and wellbeing of individuals who rely on technology-enabled care and community equipment to remain safely in their own homes. Any disruption to service provision could result in increased risks to service users, including avoidable hospital admissions, delays in hospital discharge, safeguarding concerns, and a reduced ability to live independently.
The direct award was therefore necessary and proportionate to maintain uninterrupted service delivery while longer-term commissioning and procurement arrangements are put in place.
Notice history
4 events · 3 releases on Find a Tender · since 10 Jul 2026- Transparency notice published10 Jul 2026, 12:28 BSTUK5
- Contract award notice published16 Jul 2026, 13:02 BSTUK6
- Contract signature expected16 Jul 2026, 23:59 BSTscheduled
- Contract details notice published17 Jul 2026, 11:40 BSTUK7
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Careium UK Limited16 Jul 2026 – 31 Mar 2027 | £941,666 | 18 Jul 2025 | Awarded |
Contracts
Contract 1 · Careium UK Limited
- Signed
- 3 Jul 2026
- Value
- £941,666
- Period
- 3 Jul 2026 – 31 Mar 2027
- Status
- active
No agreed KPIs: The estimated contract value is less than £5 million
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- NHS HEREFORDSHIRE AND WORCESTERSHIRE INTEGRATED CARE BOARDContracting authorityPublic authority - central government
Bidders & participating suppliers
1 commercial party on the notice- CAREIUM UK LIMITEDAwarded supplier
Official documents & specifications (3)
Official links; attachments are not copiedNotices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender