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AwardedFind a Tender · award

Tech Enabled Living Service

Buyer: London Borough of Hackney →

View official notice ↗Official source

BuyerLondon Borough of Hackney
StatusAwarded
Deadline19 Dec 2025
Value£5,200,000
Published22 Apr 2026

What is being bought

The London Borough of Hackney seeks to tender for a new Technology-Enabled Living (TEL) service, comprising equipment, call monitoring, and response service components. The contract will run for a maximum period of 3 years, with an option to extend for a further 1+1+1 years.

Lot details

Lot 1

No lot description published.

Statuscomplete

Comparable-procurement analytics

No usable CPV category has been published, so a comparable market set cannot yet be built.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimelightTouch
Covered byNot published
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-05ea07
Latest release ID036832-2026
Latest release timestampWed Apr 22 2026 16:18:45 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLhttps://www.find-tender.service.gov.uk/Notice/078571-2025
Tender statuscomplete
Procurement methodselective
Procurement method detailsCompetitive flexible procedure
Main procurement categoryNot published
Above thresholdNot published
Legal basis2023/54
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source0
Tender documents in source0
Awards in latest release1
Contracts in latest release0
Parties in latest release7

Notice history

DateEventReference
22 Apr 2026award, contract036832-2026
1 Dec 2025tender078571-2025
27 Nov 2025planning077617-2025

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
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Complete JSON history (3 releases)
22 Apr 2026 · 036832-2026 · award, contract
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      "name": "WM5G LIMITED",
      "roles": [
        "tenderer"
      ],
      "address": {
        "region": "UKG31",
        "country": "GB",
        "locality": "Birmingham",
        "postalCode": "B19 3SD",
        "countryName": "United Kingdom",
        "streetAddress": "16 Summer Lane"
      },
      "details": {
        "url": "http://www.wm5g.org.uk",
        "vcse": false,
        "scale": "sme"
      },
      "identifier": {
        "id": "11848619",
        "scheme": "GB-COH"
      },
      "additionalIdentifiers": [
        {
          "id": "PDGP-7297-JQNW",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-04331279",
      "name": "PROVIDE CARE SOLUTIONS LIMITED",
      "roles": [
        "supplier",
        "tenderer"
      ],
      "address": {
        "region": "UKH34",
        "country": "GB",
        "locality": "Colchester",
        "postalCode": "CO4 9YQ",
        "countryName": "United Kingdom",
        "streetAddress": "900 The Crescent Colchester Business Park"
      },
      "details": {
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "04331279",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "provide.businessdevelopment@nhs.net"
      },
      "additionalIdentifiers": [
        {
          "id": "PQTJ-4888-HQGL",
          "scheme": "GB-PPON"
        }
      ]
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
1 Dec 2025 · 078571-2025 · tender
{
  "id": "078571-2025",
  "tag": [
    "tender"
  ],
  "date": "2025-12-01T15:21:20Z",
  "ocid": "ocds-h6vhtk-05ea07",
  "buyer": {
    "id": "GB-PPON-PRZC-5592-DDDV",
    "name": "London Borough of Hackney"
  },
  "tender": {
    "id": "DN792068",
    "lots": [
      {
        "id": "1",
        "value": {
          "amount": 5200000,
          "currency": "GBP",
          "amountGross": 6300000
        },
        "status": "active",
        "renewal": {
          "description": "Option to extend for a further 1+1 years."
        },
        "hasRenewal": true,
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "awardCriteria": {
          "criteria": [
            {
              "name": "Quality",
              "type": "quality",
              "numbers": [
                {
                  "number": 60,
                  "weight": "percentageExact"
                }
              ]
            },
            {
              "name": "Price",
              "type": "price",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ]
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-08-26T23:59:59+01:00",
          "startDate": "2026-08-27T00:00:00+01:00",
          "maxExtentDate": "2031-08-26T23:59:59+01:00"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "type": "economic",
              "description": "Please refer to the Conditions of Participation in the ITT."
            },
            {
              "type": "technical",
              "description": "Please refer to the Conditions of Participation in the ITT."
            }
          ]
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKI41",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      }
    ],
    "title": "Tech Enabled Living Service",
    "value": {
      "amount": 5200000,
      "currency": "GBP",
      "amountGross": 6300000
    },
    "status": "active",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
      },
      {
        "id": "078571-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/078571-2025",
        "format": "text/html",
        "noticeType": "UK4",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "datePublished": "2025-12-01T15:21:20Z"
      }
    ],
    "procedure": {
      "features": "Stage 1: A discrete Conditions of Participation stage and Procurement Specific Questionnaire (including checking Exclusion Grounds).\nStage 2: A single Tendering Round for suppliers that pass Stage 1.",
      "isAccelerated": true,
      "acceleratedRationale": "Light touch contract"
    },
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "awardPeriod": {
      "endDate": "2026-04-29T23:59:59+01:00"
    },
    "description": "The London Borough of Hackney seeks to tender for a new Technology-Enabled Living (TEL) service, comprising equipment, call monitoring, and response service components.\nThe contract will run for a maximum period of 3 years, with an option to extend for a further 1+1 years",
    "specialRegime": [
      "lightTouch"
    ],
    "aboveThreshold": true,
    "submissionTerms": {
      "languages": [
        "en"
      ],
      "electronicSubmissionPolicy": "allowed"
    },
    "procurementMethod": "selective",
    "mainProcurementCategory": "services",
    "submissionMethodDetails": "https://procontract.due-north.com/Opportunities/Index?p=2241eb95-058a-e511-80f7-000c29c9ba21&v=1\nTo view this opportunity, please select 'London Borough of Hackney' from the drop-down list under Organisations on the web address given above. Please click on the 'Tech Enabled Living Service' opportunity and follow the instructions on screen.",
    "procurementMethodDetails": "Competitive flexible procedure",
    "expressionOfInterestDeadline": "2025-12-19T12:00:00Z"
  },
  "parties": [
    {
      "id": "GB-PPON-PRZC-5592-DDDV",
      "name": "London Borough of Hackney",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI41",
        "country": "GB",
        "locality": "London",
        "postalCode": "E8 1DY",
        "countryName": "United Kingdom",
        "streetAddress": "Hackney Service Centre"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PRZC-5592-DDDV",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "ascprocurement@hackney.gov.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}
27 Nov 2025 · 077617-2025 · planning
{
  "id": "077617-2025",
  "tag": [
    "planning"
  ],
  "date": "2025-11-27T11:41:10Z",
  "ocid": "ocds-h6vhtk-05ea07",
  "buyer": {
    "id": "GB-PPON-PRZC-5592-DDDV",
    "name": "London Borough of Hackney"
  },
  "tender": {
    "id": "DN792068",
    "lots": [
      {
        "id": "1",
        "status": "planned",
        "hasRenewal": true,
        "contractPeriod": {
          "endDate": "2029-08-02T23:59:59+01:00",
          "startDate": "2026-08-03T00:00:00+01:00",
          "maxExtentDate": "2031-08-01T23:59:59+01:00"
        }
      }
    ],
    "items": [
      {
        "id": "1",
        "relatedLot": "1",
        "deliveryAddresses": [
          {
            "region": "UKI41",
            "country": "GB",
            "countryName": "United Kingdom"
          }
        ],
        "additionalClassifications": [
          {
            "id": "85000000",
            "scheme": "CPV",
            "description": "Health and social work services"
          }
        ]
      }
    ],
    "title": "Tech Enabled Living Service",
    "value": {
      "amount": 5200000,
      "currency": "GBP",
      "amountGross": 6300000
    },
    "status": "planned",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "The London Borough of Hackney seeks to tender for a new Technology-Enabled Living (TEL) service, comprising equipment, call monitoring, and response service components.\nThe contract will run for a maximum period of 3 years, with an option to extend for a further 1+1 years.",
    "communication": {
      "futureNoticeDate": "2025-12-01T23:59:59Z"
    },
    "specialRegime": [
      "lightTouch"
    ],
    "aboveThreshold": true,
    "mainProcurementCategory": "services",
    "procurementMethodDetails": "Competitive flexible procedure"
  },
  "parties": [
    {
      "id": "GB-PPON-PRZC-5592-DDDV",
      "name": "London Borough of Hackney",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI41",
        "country": "GB",
        "locality": "London",
        "postalCode": "E8 1DY",
        "countryName": "United Kingdom",
        "streetAddress": "Hackney Service Centre"
      },
      "details": {
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "PRZC-5592-DDDV",
        "scheme": "GB-PPON"
      },
      "contactPoint": {
        "email": "ascprocurement@hackney.gov.uk"
      }
    }
  ],
  "language": "en",
  "planning": {
    "documents": [
      {
        "id": "077617-2025",
        "url": "https://www.find-tender.service.gov.uk/Notice/077617-2025",
        "format": "text/html",
        "noticeType": "UK1",
        "description": "Pipeline notice on Find a Tender",
        "documentType": "plannedProcurementNotice",
        "datePublished": "2025-11-27T11:41:10Z"
      }
    ]
  },
  "initiationType": "tender"
}