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Published 18 May 2026, 13:16 BST

Official UK procurement notice

Taxi Support Provision for the Patient Transport Service (East Midlands Ambulance Service NHS Trust)

Official notice

Authority: East Midlands Ambulance Service NHS Trust (Central government)

2 lotsServicesCompetitive flexible procedureAbove thresholdSME suitable
Published estimate£10,000,000total for 2 lots · £12,000,000 inc. VAT
Submissions closed 19 Jun 2026
Lots 2see the lot list below
Contract term 2 yrsends 31 Aug 2028 · up to 31 Aug 2030 with extensions · starts 1 Sept 2026

What is being bought2 lots · detail below

Published requirement description

This tender notice is for the Provision of Taxi Support Services to East Midlands Ambulance Service NHS Trust (EMAS). Previous UK1 Pipeline is 2026/S 000-008273.

Whilst EMAS undertakes the vast majority of NEPTS journeys, there is a need for extra capacity from 3rd parties to provide patient journeys. These journeys are allocated by EMAS for patients who do not require a front-line ambulance but qualify and meet the required NEPTS eligibility. This will include transporting of patients to and from hospital for routine appointments predominately, but other journeys may be required.

The intention is to award call off contracts to taxi providers providing necessary service within that area.

The framework will be divided into lots based on the following geographical locations:

(Suppliers are welcome to apply for more than one lot)

Lot 1 - covers NEPTS Lincolnshire region, in the area where East Midlands Ambulance Service currently provide this service. This is broken down into 4 sub-lots based on postcode split.

Lot 2 - covers NEPTS Northamptonshire region. This is broken down into 2 sub-lots on postcode split.

(Please note that each Lot are subject to change in line with any national changes or local contracts with ICB/Commissioners.

**Conditions of Precedence**

With Journeys being time restricted due to patients appointment times, Taxi providers must confirm the postcode and geographical areas in which they operate (ideally without dead mileage).

Call Off Contracts may be awarded to multiple providers within each lot/sub-lot and will be based on capacity and postcodes served, as per the Competitive Flexible Procedure as above.

  • The authority expects to re-tender this requirement around 1 Sept 2026, 23:59 BST.
  • How the procedure runs: Stage 1 will see tenders assessed based on adherence to the Procurement Selection Questionnaire, quality/technical, commercials and social value criteria. Bidders will also be asked to confirm all certifications and standards to ensure they are compliant for this type of work. Suppliers will be ranked accordingly based on their overall weighting. Stage 2 will involve a review of postcodes which suppliers will provide as part of the tender, with negotiation to provide assurance on capacity/responsiveness and costings where needed to ensure that patient care is met. Costings aspect will be on the basis where patients are known to have regular treatment, set journey costs may be discussed with providers prior to contract award. The Competitive Flexible procedure allows the Trust to modify, refine and adapt this stage accordingly, but no changes to Stage 1 will be undertaken.

CPV: Taxi services

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£10,000,000 together) · same conditions of participation on every lot · same evaluation weights on every lot
Lot #1NEPTS Lincolnshire RegionRenewal 2 yrsSMEPublished value£7,000,000

This Lot for Lincolnshire Region is split into 4 sub-lots.

Lot 1A - PTS Lincolnshire North

Lot 1B - PTS Lincolnshire Central

Lot 1C - PTS Lincolnshire South West

Lot 1D - PTS Lincolnshire East & Southeast

Contract period: 1 Sept 2026 – 31 Aug 2028 (2 yrs) · up to 31 Aug 2030 with extensionsValue: £7,000,000 exc. VAT · £8,400,000 inc. VAT
Delivery: East MidlandsEligibility: SME eligible
Extensions: With this tender being run under the Procurement Act 2023 Competitive Flexible Procedure, there is provision under the Act of Direct Award which can be used for additional or repeat goods, services or works from the same providers where a contract has been awarded under a competitive procedure. With this requirement being subject to tendering under the Procurement Act 2023 Competitive Flexible Procedure, the Trust reserves the right to use the Direct Award procedure for subsequent procurements (using the UK5 Direct Award Procedure) after the initial period has lapsed above. · Extension of 2 x 12 month periods
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As per tender documentation and Atamis Procurement Selection Questionnaire

  • Technical & professional ability

    As per tender documentation

Lot #2NEPTS Northampton RegionRenewal 2 yrsSMEPublished value£3,000,000

Includes Postcodes around Northampton and surrounding areas.

Contract period: 1 Sept 2026 – 31 Aug 2028 (2 yrs) · up to 31 Aug 2030 with extensionsValue: £3,000,000 exc. VAT · £3,600,000 inc. VAT
Delivery: East MidlandsEligibility: SME eligible
Extensions: With this tender being run under the Procurement Act 2023 Competitive Flexible Procedure, there is provision under the Act of Direct Award which can be used for additional or repeat goods, services or works from the same providers where a contract has been awarded under a competitive procedure. With this requirement being subject to tendering under the Procurement Act 2023 Competitive Flexible Procedure, the Trust reserves the right to use the Direct Award procedure for subsequent procurements (using the UK5 Direct Award Procedure) after the initial period has lapsed above. · Extension of 2 x 12 month periods
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    As per tender documentation and Atamis Procurement Selection Questionnaire

  • Technical & professional ability

    As per tender documentation

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 50%Price: 40%Social value: 10%
Published sub-criteria (3)
  • Quality and Technical: 50%
  • Commercial Offer: 40%
  • Social Value & Sustainability: 10%
Published award criteria (3)
  • Commercial Offer
  • Quality and Technical
  • Social Value & Sustainability
Conditions of participation · identical on every lot2
  • Economic & financial standing

    As per tender documentation and Atamis Procurement Selection Questionnaire

  • Technical & professional ability

    As per tender documentation

What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Sept 2026
First published
18 May 2026, 13:16 BST
Last source update
18 May 2026, 13:16 BST
Award evaluation window
Submission end – 1 Sept 2026
Authority reference
C444166
FTS notice number
2026/S 000-045340
Latest notice
Tender notice (UK4)
Classification (CPV)
Taxi services
Delivery area
East Midlands (UKF2)
Official registry OCID
ocds-h6vhtk-069af3 Find a Tender
How it runs

Stage 1 will see tenders assessed based on adherence to the Procurement Selection Questionnaire, quality/technical, commercials and social value criteria. Bidders will also be asked to confirm all certifications and standards to ensure they are compliant for this type of work. Suppliers will be ranked accordingly based on their overall weighting.

Stage 2 will involve a review of postcodes which suppliers will provide as part of the tender, with negotiation to provide assurance on capacity/responsiveness and costings where needed to ensure that patient care is met. Costings aspect will be on the basis where patients are known to have regular treatment, set journey costs may be discussed with providers prior to contract award.

The Competitive Flexible procedure allows the Trust to modify, refine and adapt this stage

accordingly, but no changes to Stage 1 will be undertaken.

How it was run

Official notice
Run through: Atamis (Health Family) · Who buys & how to bid on Atamis
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account PER buying organisation portal · password resets come "from Salesforce.com" (check spam)
Submission deadline
19 Jun 2026, 12:00 BST
Clarification deadline
12 Jun 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Suppliers will need to access Atamis to submit. The tender will appear in the Atamis Opportunities page.

atamis-1928.my.salesforce-sites.com ↗

Timeline

18 May 2026 → 1 Sept 2026 · 5 dates
  1. Tender notice published164 days ago
    18 May 2026, 13:16 BST
  2. Clarification questions by139 days ago
    12 Jun 2026, 12:00 BST
  3. Submission deadline132 days ago
    19 Jun 2026, 12:00 BST
  4. Contract starts58 days ago
    1 Sept 2026, 00:00 BST
  5. Award decision expected by57 days ago
    1 Sept 2026, 23:59 BST

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    18 May 2026, 13:16 BST
    UK4

Contracting authority & participating public bodies

East Midlands Ambulance Service NHS Trust

Contracting authorityPublic authority - central government GB-PPON: PYQW-9421-PXDP Trust Headquarters, 1 Horizon Place, Mellors Way, Nottingham Business Park, Nottingham, East Midlands, NG8 6PYContact name, email

Official documents & specifications (1)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender