Find a TenderAwardedContract details notice
Published 29 Apr 2025, 15:31 BST

Official UK procurement notice

Taxi Services · UK public procurement notice

Official notice

Authority: Lincolnshire Community Health Services NHS Trust (Central government)·Consortium: 3 public authorities

3 lotsServicesCompetitive flexible procedureAbove thresholdSME suitable
Published estimate£4,588,649total for 3 lots · £5,506,367 inc. VAT · 3 value updates
Submissions closed 17 Oct 2025awarded 9 Jan 2026
Awarded to 24 x 7 Ltd +6 more12 awards
Contract term 4 yrsends 1 Feb 2030 · up to 1 Feb 2032 with extensions · starts 2 Feb 2026

What is being bought3 lots · detail below

Published requirement description

Taxi Services to transport patients, relatives and Authority employees and/or agents as well as transferring assets including equipment, records and samples

  • The authority expects to re-tender this requirement around 28 Feb 2029, 23:59 GMT.
  • How the procedure runs: Taxi Services to transport patients, relatives and Authority employees and/or agents as well as transferring assets including equipment, records and samples

CPV: Taxi services

Lots and requirements (3)Procurement structure

3 lots · all with a published value (£4,588,649 together) · same evaluation weights on every lot
Lot #1West Lindsey & North KestevenAwardedRenewal 4 yrsSMEPublished value£1,529,550

LOT 1 – West Lindsey & North Kesteven (this Lot also includes Ironstone Centre in North Lincolnshire)

Contract period: 2 Feb 2026 – 1 Feb 2030 (4 yrs) · up to 1 Feb 2032 with extensionsValue: £1,529,550 exc. VAT · £1,835,456 inc. VAT
Delivery: East MidlandsEligibility: SME eligible
Extensions: Option to extend · By 2 x 12 month periods
Lot #2East Lindsey & BostonAwardedRenewal 4 yrsSMEPublished value£1,529,550

LOT 2 – East Lindsey & Boston (this Lot also includes Quayside Medical Centre in North East Lincolnshire)

Contract period: 2 Feb 2026 – 1 Feb 2030 (4 yrs) · up to 1 Feb 2032 with extensionsValue: £1,529,550 exc. VAT · £1,835,456 inc. VAT
Eligibility: SME eligible
Extensions: Option to extend · By 2 x 12 month periods
Lot #3South Kesteven & South HollandAwardedRenewal 4 yrsSMEPublished value£1,529,550

LOT 3 – South Kesteven & South Holland

Contract period: 2 Feb 2026 – 1 Feb 2030 (4 yrs) · up to 1 Feb 2032 with extensionsValue: £1,529,550 exc. VAT · £1,835,456 inc. VAT
Eligibility: SME eligible
Extensions: Option to extend · By 2 x 12 month periods

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 3 lots
Quality: 60%Price: 40%
Published award criteria (2)
  • Price: 40%
  • Quality: 60% Quality
What this means for your bid
  • Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 28 Feb 2029
First published
29 Apr 2025, 15:31 BST
Last source update
26 Feb 2026, 15:33 GMT
Award evaluation window
Submission end – 6 Jan 2026
Authority reference
C355974
FTS notice number
2025/S 000-043120
Latest notice
Contract details notice (UK7)
Classification (CPV)
Taxi services
Delivery area
East Midlands (UKF3)
Official registry OCID
ocds-h6vhtk-050966 Find a Tender
Contract terms summary

As per the tender documentation

How it runs

Taxi Services to transport patients, relatives and Authority employees and/or agents as well as transferring assets including equipment, records and samples

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated
Submission deadline
17 Oct 2025, 12:00 BST
Clarification deadline
5 Sept 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

The Tendering Portal can be accessed via the link: health-family.force.com/s/Welcome ↗

All communications (including submission of Tenders) should be carried out via the e-Tendering Portal. The procurement documents are available for unrestricted full direct access, free of charge via the e-Tendering Portal. To access this opportunity you will need to register at health-family.force.com/s/Welcome ↗ as a Supplier and search for the opportunity C377599.

To respond to this Invitation to Tender, Bidders must register on the portal, log in, complete the tender response documents and submit them via the e-tendering portal.

Timeline

29 Apr 2025 → 26 Feb 2026 · 11 dates
  1. Planning notice published
    29 Apr 2025, 15:31 BST
  2. Market engagement
    24 Jul 2025, 23:59 BST

    United Lincolnshire Teaching Hospitals NHS Trust, Lincolnshire Community Health Services NHS Trust and Lincolnshire Partnership NHS Foundation Trust are holding taxi supplier engagement days due to the re-tender of the taxi procurement. They are being held on the below dates and times:

    • 29th May 2025, Grantham & District Hospital
    • 30th May 2025, Pilgrim Hospital Boston
    • 4th June 2025, Lincoln County Hospital Please email [email protected] confirming your attendance and which event you can attend.
  3. Tender notice published
    25 Jul 2025, 12:43 BST
  4. Next notice expected
    25 Jul 2025, 23:59 BST
  5. Clarification questions by
    5 Sept 2025, 12:00 BST
  6. Submission deadline371 days ago
    17 Oct 2025, 12:00 BST
  7. Award decision expected by289 days ago
    6 Jan 2026, 23:59 GMT
  8. Assessment summaries sent287 days ago
    9 Jan 2026
  9. Standstill ends274 days ago
    21 Jan 2026, 23:59 GMT
  10. Contract starts263 days ago
    2 Feb 2026
  11. Latest notice published239 days ago
    26 Feb 2026, 15:33 GMT

Notice history

16 events · 6 releases on Find a Tender · since 29 Apr 2025
  1. Preliminary market engagement notice published
    29 Apr 2025, 15:31 BST
    UK2
  2. Pipeline notice published
    19 May 2025, 14:52 BST
    UK1
  3. Published value updated to £8,778,401
    19 May 2025, 14:52 BST
    was £8,650,000
  4. Status changed to planned
    19 May 2025, 14:52 BST
  5. Preliminary market engagement notice published
    24 Jul 2025, 10:35 BST
    UK2
  6. Published value updated to £8,650,000
    24 Jul 2025, 10:35 BST
    was £8,778,401
  7. Tender notice published
    25 Jul 2025, 12:43 BST
    UK4
  8. Published value updated to £4,588,649
    25 Jul 2025, 12:43 BST
    was £8,650,000
  9. Status changed to active
    25 Jul 2025, 12:43 BST
  10. Procurement method changed
    25 Jul 2025, 12:43 BST
  11. Deadline published: 17 Oct 2025, 12:00 BST
    25 Jul 2025, 12:43 BST
  12. Contract award notice published
    12 Jan 2026, 10:48 GMT
    UK6
  13. Status changed to complete
    12 Jan 2026, 10:48 GMT
  14. Contract signature expected
    29 Jan 2026, 23:59 GMT
    scheduled
  15. Contract details notice published
    26 Feb 2026, 15:33 GMT
    UK7
  16. Buyer details updated
    26 Feb 2026, 15:33 GMT
Published amendments (1)

Need this to link to the new project as this has the correct template on

Routine re-releases (6)
  • 2025-07: 1 release · 24 Jul 2025
  • 2025-05: 1 release · 19 May 2025
  • 2025-04: 1 release · 29 Apr 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 12
Awarded value Not summedeach provider’s award repeats the list or panel total
Bids received 17
Named bidders 7published on the award notice
Contracts signed 6latest 8 Feb 2026
Awarded toValueDateStatus
Lot 2 · East Lindsey & Boston4 awards
Acorn Contract Hire LimitedSME2 Feb 2026 – 1 Feb 2030 · up to 1 Feb 2032Extensions: Can be extended by 2 x 12 month periods£4,588,649same award published again · counted once9 Jan 2026standstill to 21 Jan 2026Standstill
Nick's Taxis of Boston LtdSME2 Feb 2026 – 1 Feb 2030 · up to 1 Feb 2032Extensions: Can be extended by 2 x 12 month periods£4,588,649same award published again · counted once9 Jan 2026standstill to 21 Jan 2026Standstill
Acorn Contract Hire LimitedSME£4,588,649 †—Awarded
Nick's Taxis of Boston LtdSME£4,588,649 †—Awarded
Across several lots8 awards
24 x 7 Ltd2 Feb 2026 – 1 Feb 2030 · up to 1 Feb 2032Extensions: Can be extended by 2 x 12 month periods£4,588,6499 Jan 2026standstill to 21 Jan 2026Standstill
Mark's Transport Group Limited2 Feb 2026 – 1 Feb 2030 · up to 1 Feb 2032Extensions: Can be extended by 2 x 12 month periods£4,588,649same award published again · counted once9 Jan 2026standstill to 21 Jan 2026Standstill
DG Private Hire Ltd2 Feb 2026 – 1 Mar 2030 · up to 1 Feb 2032Extensions: Can be extended by 2 x 12 month periods£4,588,6499 Jan 2026standstill to 21 Jan 2026Standstill
LCN Contract & Hire Ltd2 Feb 2026 – 1 Feb 2030 · up to 1 Feb 2032Extensions: Can be extended by 2 x 12 month periods£4,588,649same award published again · counted once9 Jan 2026standstill to 21 Jan 2026Standstill
24 x 7 Ltd, LuxLift Ltdjoint award2 Feb 2026 – 1 Feb 2030 · up to 1 Feb 2032Extensions: Can be extended by 2 x 12 month periods£4,588,6499 Jan 2026Awarded
LCN Contract & Hire Ltd£4,588,649 †—Awarded
LuxLift Ltd£4,588,649 †—Awarded
Mark's Transport Group Limited£4,588,649 †—Awarded

Contracts

  • Taxi Services · Acorn Contract Hire LimitedSME

    Signed
    8 Feb 2026
    Value
    £4,588,649
    Period
    9 Feb 2026 – 8 Feb 2030 · up to 8 Feb 2032 with extensions
    Status
    active
    Extensions
    Can be extended by 2 x 12 month periods
    3 agreed KPIs: On Time · Reports Received · Complaints Outcomes
    • On Time, Taxi companies will arrive at the Trust on time 95% of the time.
    • Reports Received, Reports received in full as required by the specification dates
    • Complaints Outcomes, Complaints to be fully investigated in writing and concluded within 7 working days 95% of the itme.
  • Taxi Services · LCN Contract & Hire Ltd

    Signed
    8 Feb 2026
    Value
    £4,588,649
    Period
    9 Feb 2026 – 8 Feb 2030 · up to 8 Feb 2032 with extensions
    Status
    active
    Extensions
    Can be extended by 2 x 12 month periods
    3 agreed KPIs: On Time · Reports Received · Complaints Outcomes
    • On Time, Taxi companies will arrive at the Trust on time 95% of the time.
    • Reports Received, Reports received in full as required by the specification dates
    • Complaints Outcomes, Complaints to be fully investigated in writing and concluded within 7 working days 95% of the itme.
  • Taxi Services · LuxLift Ltd

    Signed
    8 Feb 2026
    Value
    £4,588,649
    Period
    9 Feb 2026 – 8 Feb 2030 · up to 8 Feb 2032 with extensions
    Status
    active
    Extensions
    Can be extended by 2 x 12 month periods
    3 agreed KPIs: On Time · Reports Received · Complaints Outcomes
    • On Time, Taxi companies will arrive at the Trust on time 95% of the time.
    • Reports Received, Reports received in full as required by the specification dates
    • Complaints Outcomes, Complaints to be fully investigated in writing and concluded within 7 working days 95% of the time.
  • Taxi Services · 24 x 7 Ltd, LuxLift Ltd

    Signed
    8 Feb 2026
    Value
    £4,588,649
    Period
    9 Feb 2026 – 8 Feb 2030 · up to 8 Feb 2032 with extensions
    Status
    active
    Extensions
    Can be extended by 2 x 12 month periods
    3 agreed KPIs: On Time · Reports Received · Complaints Outcomes
    • On Time, Taxi companies will arrive at the Trust on time 95% of the time.
    • Reports Received, Reports received in full as required by the specification dates
    • Complaints Outcomes, Complaints to be fully investigated in writing and concluded within 7 working days 95% of the time.
  • Taxi Services · Mark's Transport Group Limited

    Signed
    8 Feb 2026
    Value
    £4,588,649
    Period
    9 Feb 2026 – 8 Feb 2030 · up to 8 Feb 2032 with extensions
    Status
    active
    Extensions
    Can be extended by 2 x 12 month periods
    3 agreed KPIs: Taxi Services · Reports Received · Complaints Outcomes
    • Taxi Services, Taxi companies will arrive at the Trust on time 95% of the time.
    • Reports Received, Reports received in full as required by the specification dates
    • Complaints Outcomes, Complaints to be fully investigated in writing and concluded within 7 working days 95% of the time.
  • Taxi Services · Nick's Taxis of Boston LtdSME

    Signed
    8 Feb 2026
    Value
    £4,588,649
    Period
    9 Feb 2026 – 8 Feb 2030 · up to 8 Feb 2032 with extensions
    Status
    active
    Extensions
    Can be extended by 2 x 12 month periods
    3 agreed KPIs: On Time · Reports Received · Complaints Outcomes
    • On Time, Taxi companies will arrive at the Trust on time 95% of the time.
    • Reports Received, Reports received in full as required by the specification dates
    • Complaints Outcomes, Complaints to be fully investigated in writing and concluded within 7 working days 95% of the time.

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · West Lindsey & North Kesteven5final-stage tenders00—
2 · East Lindsey & Boston7final-stage tenders00—
3 · South Kesteven & South Holland5final-stage tenders00—

Who bid

Bidders as named on the Procurement Act 2023 award notice. “Won” means the bidder holds an award on this notice.

Contracting authority & participating public bodies

3 public bodies on the notice

Lincolnshire Community Health Services NHS Trust

Contracting authorityPublic authority - central government GB-PPON: PYZB-2113-ZNDX Beech House, Witham Park, Waterside South , Lincoln, East Midlands, LN5 7JHContact name, email, phone

Consortium members and other public bodies

Bidders & participating suppliers

7 commercial parties on the notice
  • 24x7 LtdAwarded supplierGB-COH: 04142000 Little Eastern Manor, Dunmow, East of England, CM6 2JNContact email
  • Acorn Contract & Hire LtdAwarded supplierGB-COH: 04455094 5 Bond Street, Boston, East Midlands, PE21 8XTContact email
  • D.G. Private Hire LimitedAwarded supplierGB-COH: 01114927 6 Little Tennis Street, Nottingham, East Midlands, NG2 4ELContact email
  • LCN Contract & Hire LtdAwarded supplierGB-COH: 12801183 21-23 Clasketgate, Lincoln, East Midlands, LN2 1JJContact email
  • LuxLift LtdAwarded supplierGB-COH: 15749528 2 Spire Close, Lincoln, East Midlands, LN1 3QEContact email
  • Mark's Transport Group LtdAwarded supplierGB-COH: 04567563 Unit 6 Five Mile Business Park, Lincoln, East Midlands, LN4 1BFContact email
  • Nick's Taxis of Boston LtdAwarded supplierGB-COH: 14874559 Roman Bank Lodge, Powell Street, Boston, East Midlands, PE21 0BTContact email

Official documents & specifications (17)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
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