Official UK procurement notice
Taxi and Transport Service for Passengers and Urgent Packages
Authority: NHS Greater Glasgow and Clyde (NHS & healthcare)
What is being bought7 lots · detail below
Published requirement descriptionNHS Greater Glasgow and Clyde (NHSGGC) requires a service to transport passengers and urgent packages in a timely, efficient and economic manner. Journeys figures stated are based on financial data from 2023/2024 and are for indication only. Figures are an approx. and not binding to NHSGGC. Below is breakdown of; Lot, area covered and approx. monthly journeys -
Lot 1 Glasgow City - 6000
Lot 2 East Dunbartonshire - 100
Lot 3 West Dunbartonshire - 80
Lot 4 East Renfrewshire - 100
Lot 5: Renfrewshire - 700
Lot 6 Inverclyde - 200
Lot 7 Blood Transport (Board wide) - 600
This business sector is at risk of infiltrations by serious and organised crime (SOC). NHSGGC has therefore enhanced the criteria and will follow NHSGGC Procurement department's SOC mitigation protocol. Economic operators must comply fully with the conditions for participation set out in section III. Please read in conjunction with the Single Procurement Document which is provided via this contract notice.
CPV: Taxi services
Lots and requirements (7)Procurement structure
7 lots · no lot values published · evaluation weights differ by lotLot #1Glasgow CityAwardedRenewal
NHSGGC covers almost 400 different locations across the Greater Glasgow and Clyde (GGC) area. NHSGGC require a transport service for passengers and critical deliveries around GGC sites and further afield. Lot 1 is for journeys required in the Glasgow City area.
The overall objective of this contract Lot is to provide NHSGGC with a service to transport passengers and critical deliveries in a timely, efficient and economic manner. Availability and punctuality are essential to this service.
The journeys stated below are for indication only and not binding to NHSGGC.
Lot 1 Glasgow City - 6000
Lot #2East DunbartonshireAwardedRenewal
NHSGGC covers almost 400 different locations across the Greater Glasgow and Clyde (GGC) area. NHSGGC require a transport service for passengers and critical deliveries around GGC sites and further afield. Lot 2 is for journeys required in the East Dunbartonshire area.
The overall objective of this contract Lot is to provide NHSGGC with a service to transport passengers and critical deliveries in a timely, efficient and economic manner. Availability and punctuality are essential to this service.
The journeys stated below are for indication only and not binding to NHSGGC.
Lot 2 East Dunbartonshire - 100
Lot #3West DunbartonshireAwardedRenewal
NHSGGC covers almost 400 different locations across the Greater Glasgow and Clyde (GGC) area. NHSGGC require a transport service for passengers and critical deliveries around GGC sites and further afield. Lot 3 is for journeys required in the West Dunbartonshire area.
The overall objective of this contract Lot is to provide NHSGGC with a service to transport passengers and critical deliveries in a timely, efficient and economic manner. Availability and punctuality are essential to this service.
The journeys stated below are for indication only and not binding to NHSGGC.
Lot 3 - West Dunbartonshire - 80
Lot #4East RenfrewshireAwardedRenewal
NHSGGC covers almost 400 different locations across the Greater Glasgow and Clyde (GGC) area. NHSGGC require a transport service for passengers and critical deliveries around GGC sites and further afield. Lot 4 is for journeys required in the East Renfrewshire area.
The overall objective of this contract Lot is to provide NHSGGC with a service to transport passengers and critical deliveries in a timely, efficient and economic manner. Availability and punctuality are essential to this service.
The journeys stated below are for indication only and not binding to NHSGGC.
Lot 4 East Renfrewshire - 100
Lot #5RenfrewshireAwardedRenewal
NHSGGC covers almost 400 different locations across the Greater Glasgow and Clyde (GGC) area. NHSGGC require a transport service for passengers and critical deliveries around GGC sites and further afield. Lot 5 is for journeys required in the Renfrewshire area.
The overall objective of this contract Lot is to provide NHSGGC with a service to transport passengers and critical deliveries in a timely, efficient and economic manner. Availability and punctuality are essential to this service.
The journeys stated below are for indication only and not binding to NHSGGC.
Lot 5 Renfrewshire - 700
Lot #6InverclydeAwardedRenewal
NHSGGC covers almost 400 different locations across the Greater Glasgow and Clyde (GGC) area. NHSGGC require a transport service for passengers and critical deliveries around GGC sites and further afield. Lot 6 is for journeys required in the Inverclyde area.
The overall objective of this contract Lot is to provide NHSGGC with a service to transport passengers and critical deliveries in a timely, efficient and economic manner. Availability and punctuality are essential to this service.
The journeys stated below are for indication only and not binding to NHSGGC.
Lot 6 Inverclyde - 200
Lot #7Blood Transport (Board wide)CancelledRenewal
NHSGGC covers almost 400 different locations across the Greater Glasgow and Clyde (GGC) area. NHSGGC require a transport service for passengers and critical deliveries around GGC sites and further afield. Lot 7 is for journeys required in the Glasgow Glasgow & Clyde area.
The overall objective of this contract Lot is to provide NHSGGC with a service to transport passengers and critical deliveries in a timely, efficient and economic manner. Availability and punctuality are essential to this service.
The journeys stated below are for indication only and not binding to NHSGGC.
Lot 7 Blood Transport (Board wide) - 600
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Lots publish different evaluation splits; there is no single procedure weighting.
| Lot | Quality | Price | Split |
|---|---|---|---|
| 1 · Glasgow City | 30% | 70% | |
| 2 · East Dunbartonshire | 30% | 70% | |
| 3 · West Dunbartonshire | 30% | 70% | |
| 4 · East Renfrewshire | 30% | 70% | |
| 5 · Renfrewshire | 30% | 70% | |
| 6 · Inverclyde | 30% | 70% | |
| 7 · Blood Transport (Board wide) | 30% | 70% |
- Suitability
All economic operators (EO's) must complete the Single Procurement Document (SPD) via the Public Contracts Scotland (PCS) portal. EO's must read the SPD in conjunction with all of the sections set out below. Failure to provide information will exclude EO's from participation in the tender stage.
With reference to section 3A of the SPD and in line with NHSGGC SOC protocol, EO's must complete and return the Stakeholder Information form which is uploaded with this Contract Notice. The Board will verify all the foregoing responses by providing copies of all information submitted to the Greater Glasgow Serious Organised Crime Interventions, Police Scotland who will undertake criminal history conviction checks on all those individuals identified. To assist in such verification process, organisations must provide the information requested in respect of each individual who falls within any one or more of the categories detailed in the form. This is a pass/fail question. In failing, EO's will be excluded from participation in the tender stage.
With reference to section 3A of the SPD and in line with NHSGGC SOC protocol, EO's must complete and return the Declaration of Non Involvement in Serious Organised Crime form which is uploaded with this Contract Notice. The Board will verify all the foregoing responses by providing copies of all information submitted to the Greater Glasgow Serious Organised Crime Interventions, Police Scotland who will undertake criminal history conviction check…
- Economic & financial standing
With reference to SPD question 4B1a, EO’s are required to state turnover for the last three (3) financial years.
Mandatory criteria: Turnover for each year stated must be at least 2 times the estimated contract value stated in the Contract Notice.
With reference to SPD question 4B6, EO’s are required to provide the following ratios
- Current Ratio (Liquidity Ratio) of the Company (total current assets divided by total current liabilities) — Acceptable Range is >0.99
- Net Profit Margin of the Company (net profits divided by revenue x100) -- Acceptable Range is >0 (i.e. positive) or higher
These ratios will be used to assess the EO's financial strength and security; and to determine whether a parent company guarantee or another instrument may be required by the Authority.
With reference to SPD question 4B6, and in line with NHSGGC’s SCO protocol, EO’s must provide one copy of the organisation’s FULLY audited accounts and if applicable the accounts of the group for the last three financial years, together with details of any significant changes since the last year end. The counts should be in English and in UK Sterling. If the original documents are not in English, please provide copies of the original and a certified translation into English. If the sums in the accounts are not expressed in UK Sterling, please provide copies of the originals and a UK Sterling rate equivalent copy utilising the pound buys exchange rate applicable on date of the contract advert. The auditors mus…
Minimum: With reference to SPD question 4B5b, EO's must hold and evidence Employer’s (Compulsory) Liability Insurance = GBP5m. If EO's do not currently have this level of insurance, they must agree to put it in place prior to contract commencement. This is a pass/fail question. In failing… - Technical & professional ability
With reference to SPD question 4C1.2 EO's are required to provide examples that demonstrate they have the relevant experience to deliver the services. Examples must be from within the last three (3) years. Bidders must provide details of four (4) instances of the organisation’s experience in delivering services similar to those described. If applicable, the Board would prefer these similar services to be
related to a contract undertaken by the consortium or the leading company and their sub-contractor(s). Use the template uploaded with this Contract Notice only to respond. If you do not provide 4 examples of experience or references, this will be a non-compliant request to participate and your tender will be excluded from the tender stage. This is a scored question with a weighting of 40%.
With reference to SPD question 4C8.1 EO's are required to confirm their average annual manpower for the last three years? This is a scored question with a weighting of 25%.
With reference to SPD question 4C9 please provide details of IT & Software systems in place to service current contracts? This can include but not limited to Call Centre Booking Systems, Customer Booking Websites, Customer Taxi Booking Apps, Android Apps for Drivers. This is a scored question with a weighting of 25%.
With reference to SPD question 4C3a what contingency plan do you have in place for staff sickness/absence? This is a scored question with a weighting of 10%.
Minimum: With reference to SPD question 4D.1 Tenderers must evidence or commit to obtain ISO9001 or other documented quality management system endorsed by the organisation’s chief executive or equivalent. With reference to SPD question 4D.1 EO’s must hold and evidence or commit to obtain,… - Technical & professional ability
With reference to SPD 4A1a, EO's providing hire car services within the Civil Government Scotland Act 1982 must confirm they have the relevant licenses. This is pass/fail. In failing EOs will be excluded from participation in the tender stage. With reference to SPD 4A1a, EOs providing hire car services within the Civil Government Scotland Act 1982 must confirm they have a Booking Office License issued by the appropriate council and must not be under suspension. This is pass/fail. In failing EOs will be excluded from participation in the tender stage. With reference to SPD 4A1a, EOs providing hire car services within the Civil Government Scotland Act 1982 must confirm they have a Private Hire Car or Taxi License issued by the appropriate council and must not be under suspension. This pass/fail. In failing EOs will be excluded from participation in the tender stage. With reference to SPD 4A1a, EOs providing hire car services within the Civil Government Scotland Act 1982 must confirm they have a Private Hire car or Taxi Drivers License issued by the appropriate council and must not be under suspension. This is pass/fail. In failing EOs will be excluded from participation in the tender stage. EOs not providing hire car services as defined by the Civic Government Scotland Act 1982 must provide evidence-They are a fit and proper organisation e.g. letter of support from Police Scotland or Local Authority-They have a valid exemption certificate provided by the Local Authority
- Price carries 70 points on every lot: a 10% discount moves about 7 points.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Restricted procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 11 Oct 2024, 11:13 BST
- Last source update
- 6 Mar 2026, 16:32 GMT
- Authority reference
GGC0926- FTS notice number
2026/S 000-020608- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04a7efFind a Tender
Publisher note: This is a sector identified at risk of infiltration by serious organised crime (SOC) by the Greater Glasgow Serious Organised Crime Interventions, Police Scotland and as such mitigating actions will be required as part of this procurement process. The procurement of the Taxi and Transport Service for Passengers and Urgent Packages will follow the NHSGGC Procurement Department’s SOC mitigation protocol. EO's seeking to participate must provide the information required in this notice which will be pre-vetted by Greater Glasgow Serious Organised Crime Interventions, Police Scotland and NHSGGC Procurement team. Request information must be uploaded with response to this Contract Notice via PCS portal and/or within the SPD. Failure to supply required information will prevent the EO from proceeding to the tender stage. As this contract involves a business sector at risk of SOC infiltration, sub-contracting is not allowed without the prior express agreement of the NHSGGC. Any sub-contractor will be required to be pre-vetted by the Greater Glasgow Serious Organised Crime Interventions unit of Police Scotland. (SC Ref:815037)
How it was run
Official notice- Submission deadline
- 14 Nov 2024, 13:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 360 days from the deadline
Timeline
14 Nov 2024 → 6 Mar 2026 · 3 dates- Submission deadline14 Nov 2024, 13:00 GMT
- Invitations to tender expected25 Nov 2024
- Notice published230 days ago6 Mar 2026, 16:32 GMT
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete6 Mar 2026, 16:32 GMT
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Lot 1 · Glasgow City1 award | |||
| Glasgow Private Hire Ltd | £1,820,000 † | — | Awarded |
| Lot 2 · East Dunbartonshire1 award | |||
| BROOMHILL TRANSPORT SERVICES LTD | £12,900 † | — | Awarded |
| Lot 3 · West Dunbartonshire1 award | |||
| The Wright Taxi Co (Scotland) LtdSME | £74,200 † | — | Awarded |
| Lot 4 · East Renfrewshire1 award | |||
| Glasgow Private Hire Ltd | £23,000 † | — | Awarded |
| Lot 5 · Renfrewshire1 award | |||
| Renfrewshire Cab CompanySME | £105,000 † | — | Awarded |
| Lot 6 · Inverclyde1 award | |||
| Inverclyde Taxis LtdSME | £93,000 † | — | Awarded |
1 further award records carry no date or value.
Contracts
Glasgow City · Glasgow Private Hire Ltd
- Signed
- 30 Sept 2025
- Value
- £1,820,000
- Status
- active
East Dunbartonshire · BROOMHILL TRANSPORT SERVICES LTD
- Signed
- 30 Sept 2025
- Value
- £12,900
- Status
- active
West Dunbartonshire · The Wright Taxi Co (Scotland) LtdSME
- Signed
- 30 Sept 2025
- Value
- £74,200
- Status
- active
East Renfrewshire · Glasgow Private Hire Ltd
- Signed
- 30 Sept 2025
- Value
- £23,000
- Status
- active
Renfrewshire · Renfrewshire Cab CompanySME
- Signed
- 30 Sept 2025
- Value
- £105,000
- Status
- active
Inverclyde · Inverclyde Taxis LtdSME
- Signed
- 30 Sept 2025
- Value
- £93,000
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Glasgow City | 2bids · 2 electronic · 2 from abroad | 2 | — | — |
| 2 · East Dunbartonshire | 2bids · 2 electronic · 2 from abroad | 2 | — | — |
| 3 · West Dunbartonshire | 1bids · 1 electronic · 1 from abroad | 1 | — | — |
| 4 · East Renfrewshire | 1bids · 1 electronic · 1 from abroad | 1 | — | — |
| 5 · Renfrewshire | 1bids · 1 electronic · 1 from abroad | 1 | — | — |
| 6 · Inverclyde | 1bids · 1 electronic · 1 from abroad | 1 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Glasgow Sheriff CourtReview body
Bidders & participating suppliers
5 commercial parties on the notice- BROOMHILL TRANSPORT SERVICES LTDAwarded supplier
- Glasgow Private Hire T/A GlasGo CarsAwarded supplier
- Inverclyde Taxis LtdAwarded supplier
- Renfrewshire Cab CompanyAwarded supplier
- The Wright Taxi Co (Scotland) LtdAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.