Find a TenderAwarded
Published 27 Mar 2023, 18:19 BST

Official UK procurement notice

Taxi and Attendant Services Framework Agreement 2023-2027

Official notice

Authority: London Borough of Camden (Local council)

Framework agreement7 lotsServicesOpen procedure
Framework ceiling (notional)£30,500,000total for 7 lots · framework ceiling, not attributable revenue
Submissions closed 28 Apr 2023awarded 21 Jul 2023
Lots 7see the lot list below
Framework period Ends 31 Aug 2027

What is being bought7 lots · detail below

Published requirement description

The London Borough of Camden (‘the Council’ leading in this procurement) and their potential partners LB of Islington and City of London Corporation are seeking to award a framework contract for the Supply of Private Hire, Taxi and Attendant Services. This tender is divided into seven (7) lots. Suppliers may bid on one or all lots or any number in between. The Framework Agreement will be created for a contract term of four years for an estimated aggregate total value of £30,500,000 (of which £18,000,000 will be contributed by Camden, £12,000,000 by Islington and £500,000 by City of London).

Taxi and Attendant Services, which includes ambulance transportation and ad hoc services, are necessary for passengers who have complex needs and who require individual travel arrangements. Those arrangements may also include passenger attendants that travel with them to ensure that the service users’ needs are fully met, and that levels of safety and security are maintained during each journey.

CPV: Hire of buses and coaches with driver · Metal · Taxi services

How this framework works

From the published notice
Bids received
16 bids on the busiest of 7 lots · 9 suppliers appointed

Lots and requirements (7)Procurement structure

7 lots · no lot values published · evaluation weights differ by lot
Lot #1Taxi and Attendant Services (including Saloon and MPV)Awarded

These vehicles will be 9 seats and including driver and be operated under a Private Hire Licence.

Contract period: … – 31 Aug 2027
Delivery: UK, London
Variant bids: not allowed
Lot #2Taxi and Attendant Services (including Saloon and MPV Wheelchair accessible)Awarded

These vehicles will be 9 seats and under including driver and be operated under a Private Hire Licence. These vehicles will be wheelchair Accessible. There will be a second member staff on board to assist any passengers

Contract period: … – 31 Aug 2027
Delivery: UK, London
Variant bids: not allowed
Lot #3MinibusesAwarded

These are vehicles will be over 9 seats including driver, and will be operated on a Public Services Vehicle Operators Licence

Contract period: … – 31 Aug 2027
Delivery: UK, London
Variant bids: not allowed
Lot #4Minibuses with attendant (Wheelchair accesible)Awarded

These are vehicles will be over 9 seats including driver, and will be operated on a Public Services Vehicle Operators Licence. These vehicles will be Wheelchair Accessible. There will be a second member staff on board to assist any passengers

Contract period: … – 31 Aug 2027
Delivery: UK, London
Variant bids: not allowed
Lot #5Ambulance TransportationAwarded
  • Standard Model – this is a 2 person crew ambulance where the passenger / patient is up to 18 stone.
  • Bariatric Model – this requires up to a 4-person crew where the passenger / patient is up to 25 stone. This may also include an automated stair climber.
Contract period: … – 31 Aug 2027
Delivery: UK, London
Variant bids: not allowed
Lot #6Ad-hoc ServicesAwarded

These vehicles will be 9 seats and under including driver and be operated under a Private Hire Licence. These vehicles may be wheelchair Accessible, and there may need to be a second member staff on board to assist any passengers. These will be either one off journeys, or temporary journeys require up to 3 months

Contract period: … – 31 Aug 2027
Delivery: UK, London
Variant bids: not allowed
Lot #7Non-recurrent Transport ServicesAwarded

Provision of transport services for Council Officers of Camden and, potentially, Islington and City of London Corporations who travel to various locations, in and outside of their boroughs. The non-recurrent transport services covered under Lot 7 of the Framework Agreement is used for council related business journeys where public transport is not considered to be a suitable option. This is s single supplier lot. The service is predominantly used by Social Workers dealing in case work involving highly sensitive situations of which the use of taxi services is considered to be a necessity and the use of alternative methods of public transport would not be appropriate.

Contract period: … – 31 Aug 2027
Delivery: UK, London
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
What this means for your bid
  • Price carries 35–65 points depending on the lot; most lots put it at 65 points.
  • “Taxi and Attendant Services Framework Agreement 2023-2027” is a framework: the contest is a place on its panel, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
27 Mar 2023, 18:19 BST
Last source update
12 Dec 2023, 11:52 GMT
Award evaluation window
28 Apr 2023 – …
Authority reference
DN662158
FTS notice number
2023/S 000-036497
Classification (CPV)
Hire of buses and coaches with driverMetalTaxi services
Delivery area
UKLondon (UKI31)
Official registry OCID
ocds-h6vhtk-03b66e Find a Tender

How it was run

Official notice
Run through: London Tenders Portal
Supplier login requiredLanguage: EN
Access & registration note: Free regional portal
Appointment period ends
28 Apr 2023, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
28 Apr 2023, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

28 Apr 2023 → 12 Dec 2023 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    28 Apr 2023, 12:00 BST
  2. Bids opened
    28 Apr 2023, 12:00 BST
  3. Notice published
    12 Dec 2023, 11:52 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    12 Dec 2023, 11:52 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 9admitted to the panel · see the list ↓
Bids received 16busiest of 7 lots
Contracts signed 7latest 21 Jul 2023

7 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Taxi and Attendant Services (including Saloon and MPV)

    Signed
    21 Jul 2023
    Value
    —
    Period
    … – 31 Aug 2027
    Status
    active
  • Taxi and Attendant Services (including Saloon and MPV Wheelchair accessible)

    Signed
    21 Jul 2023
    Value
    —
    Period
    … – 31 Aug 2027
    Status
    active
  • Minibuses

    Signed
    21 Jul 2023
    Value
    —
    Period
    … – 31 Aug 2027
    Status
    active
  • Minibuses with Attendant (Wheelchair Accessible)

    Signed
    21 Jul 2023
    Value
    —
    Period
    … – 31 Aug 2027
    Status
    active
  • Ambulance Transportation

    Signed
    21 Jul 2023
    Value
    —
    Period
    … – 31 Aug 2027
    Status
    active
  • Ad-hoc Services

    Signed
    21 Jul 2023
    Value
    —
    Period
    … – 31 Aug 2027
    Status
    active
  • Non-recurrent transport services

    Signed
    21 Jul 2023
    Value
    —
    Period
    … – 31 Aug 2027
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Taxi and Attendant Services (including Saloon and MPV)16bids · 16 electronic——£1 – £13,500,000
2 · Taxi and Attendant Services (including Saloon and MPV Wheelchair accessible)16bids · 16 electronic——£1 – £6,800,000
3 · Minibuses11bids · 11 electronic——£1 – £4,800,000
4 · Minibuses with attendant (Wheelchair accesible)10bids · 10 electronic——£1 – £2,000,000
5 · Ambulance Transportation6bids · 6 electronic——£1 – £130,000
6 · Ad-hoc Services14bids · 14 electronic——£1 – £1,300,000
7 · Non-recurrent Transport Services11bids · 11 electronic——£1 – £2,000,000
Whole notice———£1 – £30,500,000

Contracting authority & participating public bodies

London Borough of Camden

Contracting authorityLocal CouncilRegional or local authorityGeneral public services London Borough of Camden, 5 Pancras Square, London, UK, N1C 4AGContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Borough Solicitor, London Borough of CamdenReview body London

Framework contractors & participating bidders

19 commercial parties on the notice
  • Addison LeeFramework contractor 4th Floor The Point 37 North Wharf Road, Paddington, London, UK, W2 1AFContact email, phone
  • Brent CouriersFramework contractor 245 Kingsbury Road, London, NW9 8UG, London, UK, NW9 8UGContact email, phone
  • Brent Couriers LtdFramework contractor 245 Kingsbury Road, London, NW9 8UG, London, UK, NW9 8UGContact email, phone
  • Brent Couriers Ltd.Framework contractor 245 Kingsbury Road, London, NW9 8UG, London, UK, NW9 8UGContact email, phone
  • Clover Car Services LTDFramework contractor 3 Old Bromley Road, BR1 4LB, Bromley, UK, BR1 4LBContact email, phone
  • Clover Car Services LTDFramework contractor 3 Old Bromley Road BR1 4LB, Bromley, UK, BR1 4LBContact email, phone
  • Clover Car Services LTD.Framework contractor 3 Old Bromley Road, BR1 4LB, Bromley, UK, BR1 4LBContact email, phone
  • Clover Cars Services LtdFramework contractor 3 Old Bromley Road, Bromley, BR1 4LB, Bromley, UK, BR1 4LBContact email, phone
  • Fox TransportFramework contractor Lindel Setvices Ttd t/a Fox Transport, Unit 2, 57 Berkshire Road, London, E9 5NB, London, UK, E9 5NBContact email, phone
  • HATS Group LtdFramework contractor 44 Weir Road, London, SW19 8UG, London, UK, SW19 8UGContact email, phone
Show 9 more suppliers
  • HATS Group LtdFramework contractor 4 Weir Road, London, SW19 8UG, London, UK, SW19 8UGContact email, phone
  • HATS Group Ltd.Framework contractor 44 Weir Road, London, SW19 8UG, London, UK, SW19 8UGContact email, phone
  • Jimac Radio Cars LtdFramework contractor 205 Lower Clapton Rd, Lower Clapton, London E5 8EG, London, UK, E5 8EGContact email, phone
  • Jimac Radio Cars LtdFramework contractor 205 Lower Clapton Rd, Lower Clapton, London, E5 8EG, Lower Clapton, UK, E5 8EGContact email, phone
  • Jimac Radio Cars LtdFramework contractor 205 Lower Clapton Rd, Lower Clapton, E5 8EG, London, UK, E5 8UGContact email, phone
  • Jimac Radio Cars LtdFramework contractor 205 Lower Clapton Rd, Lower Clapton, London, E9 8EG, London, UK, E9 8EGContact email, phone
  • Lindel Service Ltd t/a Fox TransportFramework contractor Unit 2, 57 Berkshire Road, London, E9 5NB, London, UK, E9 5NBContact email, phone
  • Lindel Services Ltd t/a Fox TransportFramework contractor Unit 2, 57 Berskhire Road, London, E9 5NB, London, UK, E9 5NBContact email, phone
  • Lindel Services Ltd t/a Fox TransportFramework contractor Unit 2, 57 Berkshire Road, London, E9 5NB, London, UK, E9 5NBContact email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.