Find a TenderClosed
Published 11 Sept 2021, 09:14 BST

Official UK procurement notice

Tate Galleries - Full-service payment provider

Official notice

Authority: Tate Gallery

ServicesCompetitive procedure with negotiationAccelerated
Published estimate£45,000,000exc. VAT
Submissions closed 4 Oct 2021

What is being bought

Published requirement description

Tate is embarking on an ambitious and wide-reaching transformation of its customer-facing and revenue-generating systems. One of the key projects within this programme of change is to consolidate the existing disparate payment processors serving our various business functions and replace them with a single full-service payment service provider. This project will enhance our customer experience across all touchpoints, unlock various strategic initiatives, enable joined-up reporting across the business, and offer a more attractive commercial proposition to Tate through lower fees afforded by economies of scale.

Tate are seeking a long-term partner who will be able to provide a first-class product backed up by outstanding service and account management, and who will not just enable our roadmap and aspirations but also challenge us to go beyond our boundaries and continuously build and innovate so that we maintain our sector-leading proposition.

CPV: Financial transaction processing and clearing-house services

The lotProcurement structure

single lot · value published
Lot #1RenewalPublished value£45,000,000
Delivery: UK · UNITED KINGDOM
Extensions: As the contract is intended to be a long-term partnership, the contract will have a minimum term of 3 years with extensions agreed between the parties from time to time.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Conditions of participation1
  • Technical & professional ability

    The full list of selection criteria is as stated within the tender pack, but tenderers should note that there are technical restrictions present relating to integrations between this service and other service providers.

Staff
Names and qualifications of delivery staff must be submitted

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Competitive procedure with negotiation
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
11 Sept 2021, 09:14 BST
Last source update
11 Sept 2021, 09:14 BST
FTS notice number
2021/S 000-022610
Accelerated

Time is of the essence for this procurement as there are dependent contracts that require this payment provider to be in place by a specific date, otherwise there is a risk to income.

Classification (CPV)
Financial transaction processing and clearing-house services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-02dfc1 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: The contracting authority considers that this contract may be suitable for economic operators that are small or medium enterprises (SMEs). However, any selection of tenderers will be based solely on the criteria set out for the procurement. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-London:-Financial-transaction-processing-and-clearing-house-services./88UPU55K5R To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/88UPU55K5R GO Reference: GO-2021910-PRO-18887118

How it was run

Official notice
Submission deadline
4 Oct 2021, 12:00 BST
Submission channel
{"written"}
Accepted languages
en
Bid validity
90 days from the deadline

Timeline

11 Sept 2021 → 11 Oct 2021 · 3 dates
  1. Notice published
    11 Sept 2021, 09:14 BST
  2. Submission deadline
    4 Oct 2021, 12:00 BST
  3. Invitations to tender expected
    11 Oct 2021, 00:00 BST

Contracting authority & participating public bodies

Tate Gallery

Contracting authorityBody governed by public lawRecreation, culture and religion 20 John Islip Street, Millbank, London, London, SW1P 4RGContact email, phone Published organisation website ↗

Official documents & specifications (1)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria