TABS Software licencing + support & maintenance

{
  "id": "032937-2025",
  "tag": [
    "awardUpdate",
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  ],
  "date": "2025-06-17T13:00:57+01:00",
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    "name": "NETWORK RAIL INFRASTRUCTURE LIMITED"
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              "id": "72000000",
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      ],
      "title": "Aptitude Software Limited, TABS Software licensing + support & maintenance",
      "value": {
        "amount": 827198.33,
        "currency": "GBP",
        "amountGross": 992638
      },
      "status": "pending",
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        {
          "id": "032937-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/032937-2025",
          "format": "text/html",
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        "startDate": "2025-06-23T00:00:00+01:00"
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    "title": "TABS Software licencing + support & maintenance",
    "status": "complete",
    "documents": [
      {
        "id": "conflictOfInterest",
        "description": "Not published",
        "documentType": "conflictOfInterest"
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    "legalBasis": {
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      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "This requirement is for a three year renewal for the Microgen Aptitude Software Licence, Maintenance and Support Agreement with Aptitude Software Limited via a Single Tender Action (STA) commencing on 23/06/2025.\nThe “Track access billing programme” has been established within Route Services IT to deliver a consolidated software application, database and infrastructure for the recording of Track Access, Compensation Payments (Planned and Unplanned) and the maintenance of reference data. The Billing programme is a strategic programme to improve the way in which the billing function for Network Rail (NR) is carried out and managed by the organisation.\nAs a longstanding client of Aptitude since 2008, Network Rail has leveraged Aptitude\nSoftware Limited platform to support critical internal operations through a customised application built and maintained using the Aptitude Platform.\nKey Areas of Support:\n• Web Application Development\nNetwork Rail uses the Aptitude Platform’s web application generator to develop and operate an internal application. Uniquely, they run their environment on Microsoft Windows, utilising IIS (Internet Information Services) and .NET technologies, rather than the more common Linux-based setup.\n• Calculation Capability\nThe platform supports core business calculations - specifically, those used to model and determine the fees other companies must pay to access and use railway infrastructure. These financial models are essential to Network Rail’s operations.\n• Ongoing Upgrades and Technical Support\nAptitude has supported several platform upgrades over the years, with the most recent migration to version 24.4.1. We assisted in resolving issues during this process, particularly compatibility concerns with Windows Server 2022.\n• Testing and Migration Status\nNetwork Rail is in the final phase of testing their newly upgraded application. Most system tests have been completed successfully, with a few final validations currently underway.\n• Continued Engagement\nWhile direct development work has been minimal since 2019, Aptitude\ncontinues to provide proactive technical support, version upgrades, and assistance with troubleshooting to ensure continued platform stability.",
    "specialRegime": [
      "utilities"
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "This award is compliant with the New Procurement Act 2023 under section 41 referencing I7     Sch. 5 para. 4 and para. 5  ; competition is absent for technical reasons . The Rationale is as follows: \nDue to a particular supplier having intellectual property rights or other exclusive rights, only that supplier can supply the goods, services or works required, and\nThere are no reasonable alternatives to those goods, services or works.\ndue to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required, and\nThere are no other suppliers in the marketplace that are able to replace NR’s legacy billing systems with a single solution that could manage changes to the billing rules more effectively and to more efficiently manage the workload and improve the accuracy of revenue collection.",
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  },
  "parties": [
    {
      "id": "GB-PPON-PNZN-9524-VCQJ",
      "name": "NETWORK RAIL INFRASTRUCTURE LIMITED",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKI45",
        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 8SW",
        "countryName": "United Kingdom",
        "streetAddress": "Waterloo General Office"
      },
      "details": {
        "url": "https://www.networkrail.co.uk/",
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        "scheme": "GB-PPON"
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      "contactPoint": {
        "name": "Humza Tayyab",
        "email": "humza.tayyab@networkrail.co.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}

{
  "id": "032921-2025",
  "tag": [
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    "contract"
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  "date": "2025-06-17T12:32:49+01:00",
  "ocid": "ocds-h6vhtk-054e31",
  "buyer": {
    "id": "GB-PPON-PNZN-9524-VCQJ",
    "name": "NETWORK RAIL INFRASTRUCTURE LIMITED"
  },
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      "title": "Aptitude Software Limited, TABS Software licensing + support & maintenance",
      "value": {
        "amount": 827198.33,
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      },
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          "id": "032921-2025",
          "url": "https://www.find-tender.service.gov.uk/Notice/032921-2025",
          "format": "text/html",
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          "description": "Transparency notice on Find a Tender",
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    "title": "Aptitude Software Limited,  TABS Software licencing + support & maintenance",
    "status": "complete",
    "documents": [
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    "description": "This requirement is for a three year renewal for the Microgen Aptitude Software Licence, Maintenance and Support Agreement with Aptitude Software Limited via a Single Tender Action (STA) commencing on 23/06/2025.\nThe “Track access billing programme” has been established within Route Services IT to deliver a consolidated software application, database and infrastructure for the recording of Track Access, Compensation Payments (Planned and Unplanned) and the maintenance of reference data. The Billing programme is a strategic programme to improve the way in which the billing function for Network Rail (NR) is carried out and managed by the organisation.\nAs a longstanding client of Aptitude since 2008, Network Rail has leveraged Aptitude\nSoftware Limited platform to support critical internal operations through a customised application built and maintained using the Aptitude Platform.\nKey Areas of Support:\n• Web Application Development\nNetwork Rail uses the Aptitude Platform’s web application generator to develop and operate an internal application. Uniquely, they run their environment on Microsoft Windows, utilising IIS (Internet Information Services) and .NET technologies, rather than the more common Linux-based setup.\n• Calculation Capability\nThe platform supports core business calculations - specifically, those used to model and determine the fees other companies must pay to access and use railway infrastructure. These financial models are essential to Network Rail’s operations.\n• Ongoing Upgrades and Technical Support\nAptitude has supported several platform upgrades over the years, with the most recent migration to version 24.4.1. We assisted in resolving issues during this process, particularly compatibility concerns with Windows Server 2022.\n• Testing and Migration Status\nNetwork Rail is in the final phase of testing their newly upgraded application. Most system tests have been completed successfully, with a few final validations currently underway.\n• Continued Engagement\nWhile direct development work has been minimal since 2019, Aptitude\ncontinues to provide proactive technical support, version upgrades, and assistance with troubleshooting to ensure continued platform stability.",
    "specialRegime": [
      "utilities"
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "This award is compliant with the New Procurement Act 2023 under section 41 referencing I7     Sch. 5 para. 4 and para. 5  ; competition is absent for technical reasons . The Rationale is as follows: \nDue to a particular supplier having intellectual property rights or other exclusive rights, only that supplier can supply the goods, services or works required, and\nThere are no reasonable alternatives to those goods, services or works.\ndue to an absence of competition for technical reasons, only a particular supplier can supply the goods, services or works required, and\nThere are no other suppliers in the marketplace that are able to replace NR’s legacy billing systems with a single solution that could manage changes to the billing rules more effectively and to more efficiently manage the workload and improve the accuracy of revenue collection.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersUniqueWorkArtPerformance"
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        "id": "singleSuppliersIntellectualPropertyExclusiveRights"
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  "parties": [
    {
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      "name": "NETWORK RAIL INFRASTRUCTURE LIMITED",
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      ],
      "address": {
        "region": "UKI45",
        "country": "GB",
        "locality": "London",
        "postalCode": "SE1 8SW",
        "countryName": "United Kingdom",
        "streetAddress": "Waterloo General Office"
      },
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        "url": "https://www.networkrail.co.uk/",
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        "scheme": "GB-PPON"
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        "name": "Humza Tayyab",
        "email": "humza.tayyab@networkrail.co.uk"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}