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Published 6 Oct 2021, 15:07 BST

Official UK procurement notice

T21/08_Design and Implementation of a University-wide Microsoft Dynamics 365 Customer Relationship Management

Official notice

Authority: Anglia Ruskin University Higher Education Corporation (Education)

ServicesRestricted procedureSME suitable
Sectors: IT Services & Software (72) Delivery: East of England (UKH)
Awarded value£1,900,000published contract · exc. VAT
Submissions closed 9 Nov 2021awarded 20 Jan 2023
Awarded to Crimson Limited

What is being bought

Published requirement description

Anglia Ruskin University Higher Education Corporation (ARU) has appointed a supplier for the Design and Implementation of a University-wide Microsoft Dynamics 365 Customer Relationship Management solution.

CPV: Customer Relation Management software development services

The lotProcurement structure

single lot · no lot value published
Lot #1Awarded
Delivery: East of England
Extensions: The support and maintenance contract would be for 36 months from the go live date (Phase 1) with the option to extend support and maintenance for a further 2 x 12 months periods.Second stage: up to 5 candidates invited to tenderVariant bids: not allowed
72212445 Customer Relation Management software development services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Price
Conditions of participation1
  • Suitability

    Please see Tender documentation.

Procedure terms & legal framework

From the official record
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
6 Oct 2021, 15:07 BST
Last source update
3 Feb 2023, 14:19 GMT
Authority reference
T21/08
FTS notice number
2023/S 000-003445
Classification (CPV)
Customer Relation Management software development services
Delivery area
East of England (UKH)
Official registry OCID
ocds-h6vhtk-02e8c6 Find a Tender

How it was run

Official notice
Submission deadline
9 Nov 2021, 12:00 GMT
Submission channel
{"written"}
Accepted languages
en

Timeline

9 Nov 2021 → 3 Feb 2023 · 2 dates
  1. Submission deadline
    9 Nov 2021, 12:00 GMT
  2. Notice published
    3 Feb 2023, 14:19 GMT

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    3 Feb 2023, 14:19 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,900,0001 contract exc. VAT
Bids received 41 from SMEs
Contracts signed 1latest 20 Jan 2023
Awarded toValueDateStatus
Crimson LimitedSMET21/08_Design and Implementation of a University-wide Microsoft Dynamics 365 Customer Relationship Management solution£1,900,000 †—Awarded

Contracts

  • T21/08_Design and Implementation of a University-wide Microsoft Dynamics 365 Customer Relationship Management solution · Crimson LimitedSME

    Signed
    20 Jan 2023
    Value
    £1,900,000
    Status
    active

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4bids · 4 electronic · 4 from abroad1——

Contracting authority & participating public bodies

Anglia Ruskin University Higher Education Corporation

Contracting authorityEducationBody governed by public lawEducation Bishop Hall Lane, Chelmsford, East of England, CM1 1SQContact name, email Published organisation website ↗

Bidders & participating suppliers

1 commercial party on the notice
  • Crimson LimitedAwarded supplier The Hive, 2640 Kings Court, The Crescent, Birmingham Business Park, Birmingham, West Midlands, United Kingdom, B37 7YE, Birmingham, West Midlands, B37 7YE

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria