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Published 9 Apr 2025, 11:33 BST

Official UK procurement notice

Supporting People at Home

Official notice

Authority: London Borough of Camden (Local council)

2 lotsServicesAward procedure without prior publication of a call for competition
Sectors: Health & Social Care (85) Delivery: London (UKI31)
Awarded value£30,232,4648 contracts · exc. VAT
Awarded 31 Mar 2025no call for competition
Awarded to Hartwig Care Limited +4 more8 awards

What is being bought2 lots · detail below

Published requirement description

This is not a new contract opportunity. The Council is proposing eight contract awards of 18 months in length from April 2025 with existing providers of ongoing care and short term reablement services, which together are known as supporting people at home, following negotiations to include a test and learn element and to allow time for a new recommissioning process.

Ongoing care is the provision of care and support in the home that can be drawn on by Camden residents aged 18 years and above. Provision of commissioned ongoing care is currently delivered on a geographical basis comprising of five neighbourhood contracts.

Reablement is a short-term service for approximately four to six weeks that supports residents to maintain or regain independence. Small, dedicated teams of enablers support residents to reach agreed personal goals that promote and encourage independence. In 2023/24 around 70% of residents that drew on reablement did so following hospital discharge.

CPV: Social work services without accommodation

Lots and requirements (2)Procurement structure

2 lots · no lot values published
Lot #1Ongoing Care

A negotiation process with the five existing providers was undertaken for new 18 month contracts starting in April 2025 which will allow time for the recommissioning of longer term contracts to take place.

Ongoing care is the provision of care and support in the home that can be drawn on by Camden residents aged 18 years and above. Provision of commissioned ongoing care is currently delivered on a geographical basis comprising of five neighbourhood contracts.

Delivery: London · The London Borough of Camden
85312000 Social work services without accommodation
Lot #2Reablement

A negotiation process with the three existing providers was undertaken for new 18 month contracts starting in April 2025 which will allow time for the recommissioning of longer term contracts to take place.

Reablement is a short-term service for approximately four to six weeks that supports residents to maintain or regain independence. Small, dedicated teams of enablers support residents to reach agreed personal goals that promote and encourage independence. In 2023/24 around 70% of residents that drew on reablement did so following hospital discharge. The reablement contracts are also geographically based and are organised into three localities.

Delivery: London · The London Borough of Camden.
85312000 Social work services without accommodation

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Award procedure without prior publication of a call for competition
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
9 Apr 2025, 11:33 BST
Last source update
9 Apr 2025, 11:33 BST
FTS notice number
2025/S 000-013903
Classification (CPV)
Social work services without accommodation
Delivery area
London (UKI31)
Official registry OCID
ocds-h6vhtk-04ff7a Find a Tender
Why no open competition
The procurement falls outside the scope of application of the directive
Published justification

The contracts with existing providers allows the Council to conclude wider transformational work that will feature in a tender process during 2026.

The Contracting Authority is implementing a 10-day standstill period between notifying the decision and confirming the award. Subject to the Contracting Authority receiving no notice of any intention to legally challenge the process, the Contracting Authority aims to execute the contracts following the standstill period.

Publisher note: Please note this is a Voluntary ex Ante Transparency Notice. The Contracting Authority is implementing a 10-day standstill period between notifying the decision and confirming the award. Subject to the Contracting Authority receiving no notice of any intention to legally challenge the process, the Contracting Authority aims to execute the new contracts following the standstill period.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 8
Awarded value £30,232,4648 contracts exc. VAT
Contracts signed 8latest 31 Mar 2025
Awarded toValueDateStatus
Lot 1 · Ongoing Care4 awards
Hartwig Care LimitedOngoing Care (North Neighbourhood)£6,711,516 †—Awarded
Rather Home Care LtdOngoing Care (Central neighbourhood)£6,217,856 †—Awarded
Focus Care Link LtdSMEOngoing Care (East Neighbourhood)£4,906,936 †—Awarded
Hopscotch Women's CentreOngoing Care ( South Neighbourhood)£3,629,449 †—Awarded
Lot 2 · Reablement4 awards
MiHomecare LimitedOngoing Care (West Neighbourhood)£5,889,132 †—Awarded
Hartwig Care LimitedReablement (South Camden Locality)£840,502 †—Awarded
Rather Home Care LtdReablement (Northwest Locality)£1,408,595 †—Awarded
Focus Care Link LtdSMEReablement (Northeast Locality)£628,478 †—Awarded

Contracts

  • Ongoing Care (North Neighbourhood) · Hartwig Care Limited

    Signed
    31 Mar 2025
    Value
    £6,711,516
    Status
    active

  • Ongoing Care (Central neighbourhood) · Rather Home Care Ltd

    Signed
    31 Mar 2025
    Value
    £6,217,856
    Status
    active

  • Ongoing Care (West Neighbourhood) · MiHomecare Limited

    Signed
    31 Mar 2025
    Value
    £5,889,132
    Status
    active

  • Ongoing Care (East Neighbourhood) · Focus Care Link LtdSME

    Signed
    31 Mar 2025
    Value
    £4,906,936
    Status
    active

  • Ongoing Care ( South Neighbourhood) · Hopscotch Women's Centre

    Signed
    31 Mar 2025
    Value
    £3,629,449
    Status
    active

  • Reablement (South Camden Locality) · Hartwig Care Limited

    Signed
    31 Mar 2025
    Value
    £840,502
    Status
    active

  • Reablement (Northwest Locality) · Rather Home Care Ltd

    Signed
    31 Mar 2025
    Value
    £1,408,595
    Status
    active

  • Reablement (Northeast Locality) · Focus Care Link LtdSME

    Signed
    31 Mar 2025
    Value
    £628,478
    Status
    active

Contracting authority & participating public bodies

London Borough of Camden

Contracting authorityLocal CouncilRegional or local authorityGeneral public services Town Hall, Judd Street, London, London, WC1H9JEContact name, email

Dispute resolution & review bodies

  • The Royal Court of JusticeReview body London

Bidders & participating suppliers

5 commercial parties on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.