Find a TenderAwarded
Published 2 Nov 2023, 16:21 GMT

Official UK procurement notice

Prevention and Early Intervention Services

Official notice

Authority: London Borough of Enfield (Local council)

6 lotsServicesRestricted procedureSME suitableMax 2 lots per supplier
Published estimate£13,605,228total for 6 lots · 1 value update
Submissions closed 18 Nov 2024awarded 24 Apr 2025
Awarded to Enfield Carers Centre +4 more5 awards

What is being bought6 lots · detail below

Published requirement description

Please note this contract opportunity is closed, and this is an award notice (for the relevant contracts).

The aim of the Prevention and Early Intervention Services is to support Enfield residents to access the right information and support, at the right time. This means that people are enabled to live independently for longer, with good outcomes and without the need for more intensive support from health or social care.

The Service is divided into five Lots with each Lot envisaged to have a separate contract. The 5 individual Lots are as follows:

Lot 1: Supporting Unpaid Carers

Lot 2: Supporting Independence through Information & Advice Digital Inclusion & Assistive Technology

Lot 3: Supporting Independence through Advocacy & Inclusion

Lot 4: Supporting Independence & Inclusion Through Early Intervention

Lot 5: Home from Hospital, Supporting Recovery & Maintaining Independence

The contracts are let for initial term of 3 years. The contracting authority, at its absolute sole discretion, may exercise an option to extend the contracts at the end of the initial term for two further period or periods of up to 3 years each, up to 9 years in total subject to contract and satisfactory performance.

The maximum annual budgets available for Year 1 and estimated full-term budgets, for each Lot, are set out as follows:

  • Lot 1 - Supporting Unpaid Carers at an annual value of £359,500.00 and estimated full-term value of £3,235,500.00 (excluding VAT and inflation);
  • Lot 2 - Supporting Independence through Information & Advice Digital Inclusion & Assistive Technology at an annual value of £452,726.00 and estimated full-term value of £4,074,534.00 (excluding VAT and inflation);
  • Lot 3 - Supporting Independence through Advocacy & Inclusion at an annual value of £211,712.68 and estimated full-term value of £1,905,414.12 (excluding VAT and inflation);
  • Lot 4 - Supporting Independence & Inclusion Through Early Intervention at an annual value of £319,817.00 and estimated full-term value of £2,878,353.00 (excluding VAT and inflation).
  • Lot 5 - Home from Hospital Supporting Community Recovery at an annual value of £145,000.00 and estimated full-term value of £1,305,000.00 (excluding VAT and inflation.

In addition, the contracting authority reserves the right at its absolute discretion to vary any of the Contract (Lot) to include services that are in scope and with the variation value not exceeding 50% of the current contract value.

The services advertised in this Notice fall under the services listed in Chapter 3 and Schedule 3 (Social and other specific services) of the Public Contracts Regulations 2015. The procurement process that applied to this procurement were specified in the original procurement documents accordingly.

CPV: Health and social work services

Lots and requirements (6)Procurement structure

6 lots · 5 with a published value (£13,605,228 together) · win at most 2 of them · same evaluation weights on every lot
Lot #1The Workshop aims to help organisations achieve the following, among other things:PlannedLot estimate not published

The Workshop aims to help organisations achieve the following, among other things:

  • understand the skills and offers of other providers
  • facilitate a conversation between providers
  • help understand the bid writing process
  • enable organisations (particularly small ones) to reach out to one another
  • help increase confidence of organisations to understand their USPs and market themselves successfully
  • encourage networking

There is no expectation within specifications that partnership arrangements will be required between organisations.

The Worksop will be facilitated by the Institute of Public Care (IPC).

The workshop will take place on Monday, 16th September between 9.30am and 12pm at 65c Park Avenue Community Centre, Park Avenue EN 2HL, 0208 360 1195. Nearest Train Station Bush Hill Park

Interested organisations must book their place by responding via the London Tenders Portal (www.londontenders.org ↗) messaging page and providing names of their delegates and their e-mail addresses.

Responses MUST reach the Council the latest by 11 September 2024,12:00 noon.

Delegates to the Workshop MUST be limited to two (2) individuals per organisation. Additional information: The purpose of this Workshop is to support the market in their journey to participate in the forthcoming procurement. For this reason, it should be noted that the exercise is not a call to competition, is not a pre-qualification process and is not the start of a formal procurement exercise.

Participation or non-participation in this Workshop shall not prevent any potential provider participating in, nor shall it place any potential provider at an advantage in any future procurement opportunity.

Any future procurement opportunity could be published before the end of the year (2024). However, this timeframe is indicative only and the Council reserves the right to reschedule any forthcoming publication at any time.

Participants must also know that they should cover their own cost of participating in this Workshop and the Council is not liable for any cost incurred due to organisation’s participation in the exercise.

Neither the Council nor the facilitator accept liability for any loss incurred by participants because of attending in this Workshop.

Delivery: London
Lot #2Supporting Unpaid CarersAwardedPublished value£3,322,242

The overarching aim of this area is to identify, reach and provide accessible information and services to unpaid carers, so that they feel supported in their caring role and their health and wellbeing is maximised. Additional information: As noted at section II.1.4) of this Notice, the contracting authority, at its absolute sole discretion, may exercise an option to modify the contract at any time during its term to arrange for a similar service to be delivered within the London Borough of Enfield.

Delivery: London
Extensions: The contracts are let for initial term of 3 years. The contracting authority, at its absolute sole discretion, may exercise an option to extend the contracts at the end of the initial term for two further period or periods of up to 3 years each, up to 9 years in total subject to contract and satisfactory performance. In addition, the contracting authority reserves the right at its absolute discretion to vary any of the Contract (Lot) to include services that are in scope and with the variation value not exceeding 50% of the current contract value.Second stage: up to 5 candidates invited to tenderVariant bids: not allowed
Lot #3Supporting Independence through Information & Advice Digital Inclusion & Assistive TechnologyAwardedPublished value£4,125,492

The overarching aim is to ensure people have access to the clear and personalised information and about key health, social care, and Voluntary Community Sector services. This will enable people to make informed decisions about the services they receive to support their independence, health, and wellbeing. Additional information: As noted at section II.1.4) of this Notice, the contracting authority, at its absolute sole discretion, may exercise an option to modify the contract at any time during its term to arrange for a similar service to be delivered within the London Borough of Enfield.

Delivery: London
Extensions: The contracts are let for initial term of 3 years. The contracting authority, at its absolute sole discretion, may exercise an option to extend the contracts at the end of the initial term for two further period or periods of up to 3 years each, up to 9 years in total subject to contract and satisfactory performance. In addition, the contracting authority reserves the right at its absolute discretion to vary any of the Contract (Lot) to include services that are in scope and with the variation value not exceeding 50% of the current contract value.Second stage: up to 5 candidates invited to tenderVariant bids: not allowed
Lot #4Supporting Independence through Advocacy & InclusionAwardedPublished value£1,953,504

The overarching aim of this contract is to improve accessibility and provision to advocacy for people and their carers in Enfield. People will be supported to be independent and have choice and control of all decision-making that impacts their lives and in achieving their full potential. Additional information: As noted at section II.1.4) of this Notice, the contracting authority, at its absolute sole discretion, may exercise an option to modify the contract at any time during its term to arrange for a similar service to be delivered within the London Borough of Enfield.

Delivery: London
Extensions: The contracts are let for initial term of 3 years. The contracting authority, at its absolute sole discretion, may exercise an option to extend the contracts at the end of the initial term for two further period or periods of up to 3 years each, up to 9 years in total subject to contract and satisfactory performance. In addition, the contracting authority reserves the right at its absolute discretion to vary any of the Contract (Lot) to include services that are in scope and with the variation value not exceeding 50% of the current contract value.Second stage: up to 5 candidates invited to tenderVariant bids: not allowed
Lot #5Supporting Independence & Inclusion Through Early InterventionAwardedPublished value£2,898,990

The aim of this service is to identify and reach key groups at risk of escalating need, provide suitable, early Interventions to maximise independence. This includes areas such as healthy eating, exercises, falls prevention. Additional information: As noted at section II.1.4) of this Notice, the contracting authority, at its absolute sole discretion, may exercise an option to modify the contract at any time during its term to arrange for a similar service to be delivered within the London Borough of Enfield.

Delivery: London
Extensions: The contracts are let for initial term of 3 years. The contracting authority, at its absolute sole discretion, may exercise an option to extend the contracts at the end of the initial term for two further period or periods of up to 3 years each, up to 9 years in total subject to contract and satisfactory performance. In addition, the contracting authority reserves the right at its absolute discretion to vary any of the Contract (Lot) to include services that are in scope and with the variation value not exceeding 50% of the current contract value.Second stage: up to 5 candidates invited to tenderVariant bids: not allowed
Lot #6Home from Hospital Supporting Community RecoveryAwardedPublished value£1,305,000

The aim of this service is to facilitate recovery from illness and successful hospital discharge through the provision of high quality support in the home, so that people are confident and able to discharge from a hospital setting and live independently in the community. It is envisaged that this contract will be jointly funded with the Integrated Care Board (ICB) through the Section 75 budget. Additional information: As noted at section II.1.4) of this Notice, the contracting authority, at its absolute sole discretion, may exercise an option to modify the contract at any time during its term to arrange for a similar service to be delivered within the London Borough of Enfield.

Delivery: London
Extensions: The contracts are let for initial term of 3 years. The contracting authority, at its absolute sole discretion, may exercise an option to extend the contracts at the end of the initial term for two further period or periods of up to 3 years each, up to 9 years in total subject to contract and satisfactory performance. In addition, the contracting authority reserves the right at its absolute discretion to vary any of the Contract (Lot) to include services that are in scope and with the variation value not exceeding 50% of the current contract value.Second stage: up to 5 candidates invited to tenderVariant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 5 lots
Quality: 40%Price: 60%
What this means for your bid
  • Price carries 60 of 100 points: a 10% discount moves about 6 points. This one is won on the number: sharpen the price before polishing the prose.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Restricted procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
2 Nov 2023, 16:21 GMT
Last source update
3 Jul 2025, 10:39 BST
Authority reference
DN661847
FTS notice number
2025/S 000-037030
Classification (CPV)
Health and social work services
Delivery area
London (UKI)
Official registry OCID
ocds-h6vhtk-041162 Find a Tender
Review and risk notes
Review procedure

The contracting authority incorporated a minimum 10 calendar days (when using electronic means) standstill period at the point information on the award of the contracts was communicated to tenderers. This period allows unsuccessful tenderers to challenge the decision to award the contracts before a contract is executed/signed (as appropriate).

The Public Contracts Regulations 2015 (‘Regulations’) provide for aggrieved parties who have been harmed or at risk of harm by a breach of the rules to take action in the High Court (England, Wales and Northern Ireland). Any such action must be brought promptly and within the time limits as defined in the above regulations.

Publisher note: As noted at section II.1.4) of this Notice, the contracting authority, at its absolute sole discretion, may exercise an option to modify the contract at any time during its term to arrange for a similar service to be delivered within the London Borough of Enfield.

How it was run

Official notice
Run through: ProContract (Due North) · Who buys & how to bid on ProContract
Supplier login requiredLanguage: EN
Access & registration note: Free · short registration with manual review; public opportunity list
Submission deadline
18 Nov 2024, 12:00 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
180 days from the deadline
Detailed submission instructions & authority contactsFrom official release

Timeline

11 Oct 2024 → 3 Jul 2025 · 4 dates
  1. Next notice expected
    11 Oct 2024, 00:00 BST
  2. Submission deadline
    18 Nov 2024, 12:00 GMT
  3. Invitations to tender expected
    8 Jan 2025
  4. Notice published
    3 Jul 2025, 10:39 BST

Notice history

5 events · 5 releases on Find a Tender · since 16 Oct 2024
  1. Published value published: £13,605,228
    16 Oct 2024, 21:01 BST
  2. Status changed to active
    16 Oct 2024, 21:01 BST
  3. Procurement method changed
    16 Oct 2024, 21:01 BST
  4. Deadline published: 18 Nov 2024, 12:00 GMT
    16 Oct 2024, 21:01 BST
  5. Status changed to complete
    3 Jul 2025, 10:39 BST
Routine re-releases (5)
  • 2024-06: 1 release · 25 Jun 2024
  • 2023-11: 1 release · 2 Nov 2023

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 5
Awarded value £13,398,8015 contracts exc. VAT
Bids received 99 from SMEs
Contracts signed 5latest 24 Apr 2025
Awarded toValueDateStatus
Lot 2 · Supporting Unpaid Carers1 award
Enfield Carers CentreSMESubcontracting: The contractor aims to sub-contract approximately 3% of the contract to a third party (Resource for Autism) to deliver specialist support groups, workshops and 1-1 advice & information. The contractor also aims to spot-purchase various aspects of the support services from various organisations, exact proportion of which is not known yet.£3,235,500 †—Awarded
Lot 3 · Supporting Independence through Information & Advice Digital Inclusion & Assistive Technology1 award
Enfield Citizens Advice BureauxSMESubcontracting: Core Partner (Age UK Enfield) – to provide advice, wellbeing sessions, digital training and assistive technology assessments.£4,074,534 †—Awarded
Lot 4 · Supporting Independence through Advocacy & Inclusion1 award
Mind in Enfield and BarnetSMESubcontracting: The contractor aims to sub-contract 19% of the contract to Enfield Carers Centre to provide One to one Advocacy (Carers), Group Advocacy, Specialist Advocacy, training design and delivery, Co-production.£1,905,414 †—Awarded
Lot 5 · Supporting Independence & Inclusion Through Early Intervention1 award
Age UK EnfieldSMESubcontracting: The Contractor aims to sub-contract 55.7% (rounded to full digit 56 due to system compatibility) of the contract to a few third-party organisations to deliver: 1) healthy eating/nutrition talks, workshops and cookery sessions; 2) one to one support and groups for people with sight loss, learning disabilities, mental health and people from BAME communities.£2,878,353 †—Awarded
Lot 6 · Home from Hospital Supporting Community Recovery1 award
Alpha Care SpecialistsSMESubcontracting: The contractor may work with referral/strategic partners and/or spot-purchase services from third parties but does not aim to sub-contract a specified portion of the contract.£1,305,000 †—Awarded

Contracts

  • Supporting Unpaid Carers · Enfield Carers CentreSME

    Signed
    24 Apr 2025
    Value
    £3,235,500
    Status
    active
  • Supporting Independence through Information & Advice Digital Inclusion & Assistive Technology · Enfield Citizens Advice BureauxSME

    Signed
    24 Apr 2025
    Value
    £4,074,534
    Status
    active
  • Supporting Independence through Advocacy & Inclusion · Mind in Enfield and BarnetSME

    Signed
    24 Apr 2025
    Value
    £1,905,414
    Status
    active
  • Supporting Independence & Inclusion Through Early Intervention · Age UK EnfieldSME

    Signed
    24 Apr 2025
    Value
    £2,878,353
    Status
    active
  • Home from Hospital Supporting Community Recovery · Alpha Care SpecialistsSME

    Signed
    24 Apr 2025
    Value
    £1,305,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
2 · Supporting Unpaid Carers1bids · 1 electronic1——
3 · Supporting Independence through Information & Advice Digital Inclusion & Assistive Technology3bids · 3 electronic3——
4 · Supporting Independence through Advocacy & Inclusion2bids · 2 electronic2——
5 · Supporting Independence & Inclusion Through Early Intervention2bids · 2 electronic2——
6 · Home from Hospital Supporting Community Recovery1bids · 1 electronic1——

Contracting authority & participating public bodies

London Borough of Enfield

Contracting authorityLocal CouncilRegional or local authorityGeneral public services B-Block South, Civic Centre, Silver Street, Enfield, London, EN1 3XAContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High Court Royal Courts of JusticeReview contact point London

Bidders & participating suppliers

5 commercial parties on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.