Official UK procurement notice
Supporting Community Independence - Care at Home Framework for Adults
Authority: West Dunbartonshire Council (Local council)
Re-procurement openSupporting Community Independence - Care at Home Framework for Adults - NEW ENTRANTS · bids close
What is being bought2 lots · detail below
Published requirement descriptionThis procurement exercise is to establish a Flexible Framework Agreement in accordance with Regulations 74-76 of the Public Contracts(Scotland) Regulations 2015 for the provision of Care at Home Services for Adults.
New Entrants can to be admitted after the Flexible Framework has been established.
West Dunbartonshire Council are seeking to appoint Providers on to a Flexible Framework for the provision of Care at Home Services which will be delivered to Supported Persons residing within West Dunbartonshire and who are clients of the Council acting on behalf of West Dunbartonshire Health and
Social Care Partnership (HSCP).
The value provided in II.1.7 is an ESTIMATE only for the total period of the Flexible Framework of 5 years, with an option to extend a further 2 years.
Applicants should note that there is no guarantee of any business, use, level of use or continuity of business through the Flexible
Framework Agreement.
CPV: Health and social work services · Social work services
How this framework works
From the published notice- Bids received
- 25 bids on the busiest of 2 lots · 19 suppliers appointed
Lots and requirements (2)Procurement structure
2 lots · no lot values publishedLot #1Clydebank and surrounding areas
The Services required under the terms of this Flexible Framework are those which fall under Self-Directed Support (Scotland) Act 2013 (SDS) Options 2 and 3.
The Service shall be delivered in a range of ways including providing personal care, personal support and housing support within Supported Persons own homes, 24 hours a day, 7 days per week, each day per year. Additional information: .
Lot #2Dumbarton, Vale of Leven and surrounding areas
The Services required under the terms of this Flexible Framework are those which fall under Self-Directed Support (Scotland) Act 2013 (SDS) Options 2 and 3.
The Service shall be delivered in a range of ways including providing personal care, personal support and housing support within Supported Persons own homes, 24 hours a day, 7 days per week, each day per year. Additional information: .
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
The scope of Services to be provided under the Flexible Framework falls within the definition of a “social and other specific” service under the Public Contracts (Scotland) Regulations 2015 and therefore the Flexible Framework is not subject to the full requirements of the aforementioned regulations.
- Technical & professional ability
It is a material condition of this Contract that as at the Commencement Date and throughout the contract period the Provider shall have in respect of the Services a current certificate of registration under the Regulation of Care (Scotland) Act 2001 as a Care at Home Service.
The Provider must have at the time of submission of the tender and at the time of the award being issued Care Inspectorate grades of 3 (adequate) and above across all areas of performance examined during inspections which cover “Quality of Care and Support”, “Quality of Staffing” and “Quality of Management and Leadership” or an equivalent Care Inspectorate framework criteria.
Any Provider who is newly registered must obtain at its first inspection and thereafter maintain the aforementioned Care Inspectorate grades.
Tenderers should provide Registration number(s) and any supporting information at Section 4A.2 in the SPD
- Shortlisting
- Please refer to section VI.3 for financial checks and insurance requirements under this Contract.
- “Supporting Community Independence - Care at Home Framework for Adults” is a framework: the contest is a place on its panel, not a single contract.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Framework agreement
- Who may use this agreement
- Not stated in the notice; call-off rights may be limited to the establishing authority
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 13 Oct 2025, 16:31 BST
- Last source update
- 27 May 2026, 08:36 BST
- Authority reference
2425-01- FTS notice number
2026/S 000-049349- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05ae9eFind a Tender
- Electronic trading
- e-invoicing allowed · electronic payment
- Performance terms
It is a condition of this contract that as at the Commencement Date and throughout the entire contract period the Provider shall have a current certificate of registration under the Regulation of Care (Scotland) Act 2001 as a Care at Home Service. The Provider must maintain a minimum score of 3 (adequate) in each key questions inspected. Any Provider who is newly registered must obtain at its first inspection a minimum score of 3 (adequate) across all key questions inspected and thereafter maintain a score of 3 (adequate) or higher for the duration of the contract.
Publisher note: There is no fixed number of Providers who may be awarded participation on the Flexible Framework Agreement. In accordance with Regulations 20 (7) and 20 (8) of the Public Contracts (Scotland) Regulations 2015, Scotland Excel may, where it is considered necessary, impose conditions for the performance of the contract by a group of economic operators which are different from those imposed on individual participants (for example Scotland Excel may require the group of economic operators to be jointly and severally liable for the performance of the contract), and may require groups of economic operators to assume a specific legal form for the purposes of the award of the contract. The Flexible Framework Agreement has now been established and remains open for admission by new providers throughout its duration. Full details of the requirements of this Flexible Framework Agreement (including permitted variations and contract conditions) are available in the Procurement Documents within the relevant project on PCS-T. (SC Ref:830777)
How it was run
Official notice- Appointment period ends
- 17 Dec 2025, 12:00 GMT
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
Timeline
17 Dec 2025 → 27 May 2026 · 2 dates- Admission / appointment period ends309 days ago · period end, not a bid countdown17 Dec 2025, 12:00 GMT
- Notice published148 days ago27 May 2026, 08:36 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to complete27 May 2026, 08:36 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast2 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.
Contracts
Clydebank and surrounding areas
- Signed
- 6 Apr 2026
- Value
- £13,000,000
- Status
- active
Dumbarton, Vale of Leven and surrounding areas
- Signed
- 6 Apr 2026
- Value
- £12,000,000
- Status
- active
Bid statistics published by the authority
| Lot | Bids | SME | VCSE | Valid bid range |
|---|---|---|---|---|
| 1 · Clydebank and surrounding areas | 25bids · 25 electronic · 25 from abroad | 20 | — | — |
| 2 · Dumbarton, Vale of Leven and surrounding areas | 21bids · 21 electronic · 21 from abroad | 20 | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Dumbarton Sheriff Court and Justice of the Peace CourtReview body
Framework contractors & participating bidders
19 commercial parties on the notice- Alltogether Care Services LtdFramework contractor
- Balmoral Homecare LtdFramework contractor
- British Red Cross SocietyFramework contractor
- C & S Recruitment LimitedFramework contractor
- CRC Care LtdFramework contractor
- Call-In Homecare Ltd.Framework contractor
- Care No1 Ltd T/A The No1 Care AgencyFramework contractor
- Care1 Professional Services LTDFramework contractor
- Careline Home SupportFramework contractor
- Caring Grace LtdFramework contractor
Show 9 more suppliers
- Cera Care Operations (Scotland) LtdFramework contractor
- Joan's Carers LtdFramework contractor
- M-Verth LtdFramework contractor
- Nursing 24/7 LtdFramework contractor
- Roberts Care and Training LtdFramework contractor
- Safehands Live In CareFramework contractor
- Shona Care LtdFramework contractor
- The Richmond Fellowship Scotland LimitedFramework contractor
- Thistle Nursing ServicesFramework contractor
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.