Find a TenderAwarded
Published 14 Nov 2024, 14:44 GMT

Official UK procurement notice

Supported Living Services in West Northamptonshire

Official notice

Authority: West Northamptonshire Council (Local council)·Consortium: 2 public authorities

Framework agreement9 lotsServicesOpen procedureMax 9 lots to bidMax 3 lots per supplier
Framework ceiling (notional)£35,000,000total for 9 lots · framework ceiling, not attributable revenue
Submissions closed 16 Dec 2024awarded 2 Jun 2025
Lots 9max 3 won per supplier · max 9 to bid

What is being bought9 lots · detail below

Published requirement description

The Council is committed to the delivery of high-quality adult social care services for residents of West Northamptonshire who are assessed as requiring Supported Living. The Council wishes to work in partnership with Supported Living Providers who can demonstrate and maintain quality standards in line with the Council's Service Specifications, which has at its core the Care Quality Commission's Regulations and is in line with the Care Act 2014.

Organisations will be required to deliver services which focus on the health, safety, enablement, progression and wellbeing of people who require such services. They must enable people to gain, maintain or regain skills to help them to live independently and recover from illness. The service, wherever possible, supports people to prevent unnecessary admission to hospital and residential care. Organisations should provide a level of support to assist people to build on their current strengths and develop their abilities to look after themselves without becoming dependent on support.

The services that people receive should maximise their independence as well as providing value for money. The services provided must be able to adapt and meet the needs of the customers if and as their condition develops.

  • Recurrence: 9-12 months prior to Contract end.

CPV: Social work services with accommodation · Social work services without accommodation

How this framework works

From the published notice
Bids received
101 bids received · 32 suppliers appointed

Lots and requirements (9)Procurement structure

9 lots · all with a published value · a supplier may bid for at most 9 and win at most 3 of them · same evaluation weights on every lot

Every one of these 9 lots carries the same published figure, £350,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Learning DisabilityCancelledceiling above

Learning disability is described by the Department of Health and Social Care as a significantly reduced ability to understand new or complex information, to learn new skills (impaired intelligence), with a reduced ability to cope independently (impaired social functioning), which started before adulthood.

Providers will have a key understanding of the needs and rights of people with learning disability to live well in their own home in the community, to have new experiences, relationships, and engage with their local community, as well as develop their skills, competence, and confidence to achieve this.

The Provider's role will be to promote health and wellbeing and maximise the potential of Individuals, supporting them to fulfil their needs, wishes and ambitions.

Care and support will be person-centred, and the Individual will be at the centre of decision-making and life planning, giving them choice and control.

The Care and Support plans will clearly demonstrate the development and maintenance of life skills, interests, and activities. To ensure that plans are being regularly updated, they will be formally reviewed with the Individual to ensure they are fit for purpose.

Delivery: East Midlands
Variant bids: not allowed
Lot #2AutismAwardedceiling above

The Northamptonshire All Age Autism strategy 2018-2021 provides an outline of defining Autism as characterized by: unique social interactions, non-standard ways of learning, keen interests in specific subjects, inclination to routines, challenges in typical communications and particular ways of processing sensory information. Autistic individuals experience the world differently and often view autism as a fundamental aspect of their identity. Autism is not an illness or disease. Autistic individuals, their families and carers, have a great many gifts and strengths. With the right sort of support, all can learn, develop, and live more fulfilling lives of their own choosing.

Providers will work with the Individual, the agencies involved in their life and their circle of support to develop outcome focused Care and Support Clans which reference their particular requirements in relation to their experience of the world and their needs specifically arising from autism, as well as any other conditions or experiences which are unique to them and require inclusion in their care and support planning and delivery. Providers will ensure that all relevant plans which support reasonable adjustments within the wider system are also developed with the Individual, including (but not limited to) an Autism Health Passport.

Providers will ensure emotional regulation plans are actively used and reviewed, presented in an accessible way, and, where possible, led by the Individual. Providers will ensure that Staff are very familiar with the individual's plans and support requirements related to emotional regulation, behaviours related to emotional regulation, and sensory stimulation, and can implement them on a day-to-day and long-term basis with the autistic Individual.

Delivery: East Midlands
Variant bids: not allowed
Lot #3Mental HealthAwardedceiling above

Commissioners have engaged with local Individuals with needs arising from mental health to develop this Specification, to understand what matters to them. Some key statements and contributions are included in clause 4.0 of this document. In addition, the requirements set out in the specifications are designed to support Northamptonshire's MHLDA Collaborative vision:

Our vision for the future of Northamptonshire's health and care services is for a positive lifetime of health, wellbeing and care in our community...Wherever we work and whatever our role we all want people in Northamptonshire to be able to choose well, stay well, live well.

The Collaboratives vision for people living in Northamptonshire with Mental Health needs is that people:

  • receive the right care at the right time,
  • work in partnership to ensure access to support to prevent mental health deteriorating,
  • to ensure people are supported to live well in the community,
  • participate in mainstream activities and supported into employment,
  • are discharged from hospital in a timely way and receive with the right support in the community, reducing readmission

Providers will ensure plans developed and reviewed include crisis and risk management plans as appropriate to the Individuals needs and circumstances, which will be developed in collaboration with the relevant people in the Individual's life including their local Community Mental Health Team (CMHT) and care coordinator.

Delivery: East Midlands
Variant bids: not allowed
Lot #4Physical DisabilityAwardedceiling above

The Equality Act, 2010, describes a physical disability as a "limitation on a person's physical functioning, mobility, dexterity, or stamina." It has a 'substantial' and 'long-term' negative effect on a person's ability to do daily activities.

Commissioners want to work with Providers who do not just focus on the physical condition, but also understand how the condition affects daily life for the Individual and impacts activities such as work, leisure and personal care as well as their mental health.

People with physical disabilities may also have other associated conditions, including neurological conditions, Cerebral Palsy, or Multiple Sclerosis.

Many people may also have sensory impairments, including visual and hearing impairments, taste, touch, and smell. The Provider will need to support people with both physical and sensory disabilities.

The Provider will be able to support comorbid conditions alongside the primary need of physical disabilities.

Delivery: East Midlands
Variant bids: not allowed
Lot #5Acquired Brain InjuryAwardedceiling above

The National Care Institute for Care and Excellence (NICE) defines brain injury as an injury to the brain from any cause that results in neurological impairment. Causes include trauma, tumours, infections, metabolic insults and disorders of the blood supply. The resulting impairments may improve, progress or remain relatively stable over time.

Adults with ABI have often suffered life-changing events that have adversely affected both the Individual and their families. The Provider will support people in their continuous recovery, resilience and maintenance of independence as well as helping them to adapt to life changes due to the injury.

Developing independence and respecting Individuals' autonomy and choice are key requirements of the care and support.

Commissioners have engaged with local Individuals with acquired brain injuries to develop this Specification, to understand what matters to them.

Delivery: East Midlands
Variant bids: not allowed
Lot #6Bective HouseAwardedceiling above

The care and support provided at Bective House will enable the Individuals living there to live their lives, in their own home, as independently as possible, achieving their individually defined goals and outcomes on a day-to-day and long-term, aspirational basis.

The needs of Individuals across the site will vary from person to person, and it is expected that the Provider will be able to offer a model of support that can flex to meet the needs of everyone on a planned and urgent basis.

The service must provide a minimum of 1 member of staff present 24 hours per day, seven days per week on site. It is expected that the service will be able to offer a flexible support model ensuring there is adequate staffing at the site to meet the assessed risk, and care and support profile across the service at any given time.

Weekly support hours shall be agreed between the Individual, the Provider and the agency responsible for the referral (Adult Social Care, NHFT, NICB). The Provider will need to deliver the Service effectively, responding to the changing needs of all Individuals at Bective Court and their progression towards independence.

Delivery: East Midlands
Variant bids: not allowed
Lot #7Moray Lodge PD/ABIAwardedceiling above

The care and support provided at the Moray Lodge scheme enables the Individuals living there to live their lives, in their own home, as independently as possible, achieving their individually defined goals and outcomes on a day-to-day and long-term, aspirational basis.

The criteria for Individuals referred to and living at this service are that they require a supported living environment with 24 hours of support available on site. Generally, it is envisaged that Individuals referred will be supported to gain readiness for living in the community, potentially stepping down from more restrictive support environments, with the goal of ultimately moving onto community housing where possible. Some individuals may be referred to support maintaining their independence and to prevent them from moving onto more restrictive support environments.

The needs of Individuals across the site will vary from person to person, and it is expected that the Provider will be able to offer a model of support that can flex to meet the needs of everyone on a planned and urgent basis.

The service will work with individuals to maximize their independent living skills, and where possible, support them to get ready for living independently in the community and move onto alternative independent housing.

The service must provide a minimum core support of 2 support workers present on site 24 hours per day, seven days per week. It is expected that the service will offer a flexible support model ensuring there is adequate staffing at the site to meet the assessed risk, and care and support profile across the service at any given time.

Delivery: East Midlands
Variant bids: not allowed
Lot #8Moray Lodge MH/LD/AAwardedceiling above

The care and support provided at the Moray Lodge MHLDA scheme enables the Individuals living there to live their lives, in their own home, as independently as possible, achieving their individually defined goals and outcomes on a day-to-day and long-term, aspirational basis.

The criteria for individuals referred to and living at this service are that they require a supported living environment with 24-hour support available on site. Generally, it is envisaged that Individuals referred will be supported to gain readiness for living in the community, ultimately moving onto community housing. Some Individuals may be referred to support maintaining their independence and to prevent them from moving onto more restrictive support environments.

The needs of Individuals across the site will vary from person to person, and it is expected that the Provider will be able to offer a model of support that can flex to meet the needs of everyone on a planned and urgent basis.

The service will work with Individuals to maximize their independent living skills, and, where possible, support them to get ready for living independently in the community and move onto alternative independent housing.

The service must provide a minimum core support of 1 support worker present on site 24 hours per day, seven days per week. It is expected that the service will offer a flexible support model ensuring there is adequate staffing at the site to meet the assessed risk, and care and support profile across the service at any given time.

Delivery: East Midlands
Variant bids: not allowed
Lot #9Sandy Hill LaneAwardedceiling above

The service must provide a minimum of 1 member of staff present 24 hours per day, seven days per week on site. It is expected that the service will be able to offer a flexible support model ensuring there is adequate staffing at the site to meet the assessed risk, and care and support profile across the service at any given time.

The care and support provided at Sandy Hill Lane will need to enable the Individuals living there to live their lives, in their own home, as independently as possible, achieving their individually defined goals and outcomes on a day-to-day and long-term, aspirational basis.

The needs of Individuals across the site will vary from person to person, and it is expected that the Provider will be able to offer a model of support that can flex to meet the needs of everyone on a planned and urgent basis.

It is expected that the service will offer a flexible support model ensuring there is adequate staffing at the site to meet the assessed risk, and care and support profile across the service at any given time.

Delivery: East Midlands
Variant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 9 lots
Quality: 100%
Published award criteria (2)
  • Quality: 100
  • Price: 0
What this means for your bid
  • “Supported Living Services in West Northamptonshire” is a framework: the contest is a place on its panel, not a single contract.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · 9-12 months prior to Contract end.
First published
14 Nov 2024, 14:44 GMT
Last source update
3 Sept 2025, 11:09 BST
Award evaluation window
16 Dec 2024 – …
FTS notice number
2025/S 000-053452
Classification (CPV)
Social work services with accommodationSocial work services without accommodation
Delivery area
East Midlands (UKF24)
Official registry OCID
ocds-h6vhtk-04b67a Find a Tender
Review and risk notes
Review procedure

A starndstill period will apply. Details can be found within the procurement documents.

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Appointment period ends
16 Dec 2024, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
16 Dec 2024, 12:01 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

16 Dec 2024 → 3 Sept 2025 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    16 Dec 2024, 12:00 GMT
  2. Bids opened
    16 Dec 2024, 12:01 GMT
  3. Notice published
    3 Sept 2025, 11:09 BST

Notice history

2 events · 2 releases on Find a Tender · since 3 Sept 2025
  1. Status changed to complete
    3 Sept 2025, 11:09 BST
  2. Buyer details updated
    3 Sept 2025, 11:09 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 32admitted to the panel · see the list ↓
Bids received 101
Contracts signed 9latest 2 Jun 2025

9 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Contract 053452-2025-1

    Signed
    2 Jun 2025
    Value
    —
    Status
    active
  • Autism

    Signed
    2 Jun 2025
    Value
    —
    Status
    active
  • Mental Health

    Signed
    2 Jun 2025
    Value
    —
    Status
    active
  • Physical Disability

    Signed
    2 Jun 2025
    Value
    —
    Status
    active
  • Acquired Brain Injury

    Signed
    2 Jun 2025
    Value
    —
    Status
    active
  • Bective House

    Signed
    2 Jun 2025
    Value
    —
    Status
    active
  • Moray Lodge PD/ABI

    Signed
    2 Jun 2025
    Value
    —
    Status
    active
  • Moray Lodge MH/LD/A

    Signed
    2 Jun 2025
    Value
    —
    Status
    active
  • Sandy Hill Lane

    Signed
    2 Jun 2025
    Value
    —
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
2 · Autism75bids——£350,600,000 – £350,600,001
3 · Mental Health72bids——£350,600,000 – £350,600,001
4 · Physical Disability52bids——£350,600,000 – £350,600,001
5 · Acquired Brain Injury29bids——£350,600,000 – £350,600,001
6 · Bective House18bids——£350,600,000 – £350,600,001
7 · Moray Lodge PD/ABI30bids——£350,600,000 – £350,600,001
8 · Moray Lodge MH/LD/A38bids——£350,600,000 – £350,600,001
9 · Sandy Hill Lane14bids——£350,600,000 – £350,600,001
Whole notice101bids——£350,600,000 – £350,600,001

Contracting authority & participating public bodies

2 public bodies on the notice

West Northamptonshire Council

Contracting authorityLocal CouncilRegional or local authorityGeneral public services One Angel Square, Angel Street, Northampton, East Midlands, NN1 1EDContact email Published organisation website ↗

Framework contractors & participating bidders

33 commercial parties on the notice
Show 23 more suppliers

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria