Support and Maintenance for Swift / ICS (extension May 2025 – October 2025)

CPV: IT services: consulting, software development, Internet and support · Software package and information systems

Procedure method

Award procedure without prior publication of a call for competition

Legal basis

CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)

Procurement category

Services

Notice status

Awarded without competition

Procurement threshold

Unspecified in notice

Regulatory regime

Standard

Commercial structure

Stand-alone contract (no framework)

Competition type

Direct award (no call for competition)

GPA / WTO covered

Yes (GPA)

Recurring procurement

Unspecified in notice

First published

14 Nov 2024, 09:15 GMT

Last source update

26 Nov 2024, 06:42 GMT

Authority reference

DN751973

FTS notice number

2024/S 000-038095

Classification (CPV)

IT services: consulting, software development, Internet and supportSoftware package and information systems

Delivery area

South East (UKJ34)

Official registry OCID

ocds-h6vhtk-04b653 Find a Tender

Why no open competition

The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons

Published justification

An agreement was made in December 2017 to return the hosting of the ICS system from Hampshire Council to the Isle of Wight Council. ICS hosting was originally transferred to Hampshire County Council after the establishment of a strategic partnership between organisations including the provision of senior management for Isle of Wight children’s services. This took place in 2012. In the intervening period the ICS/SWIFT product set was sold by Northgate to OLM.

A parallel procurement process had been undertaken with Hampshire County Council for a replacement ICS System, as originally, the Council was to be implementing the same new social care system in line with Hampshire County Council's programme timelines and these were delayed extensively due to the COVID-19 pandemic. The project has now been re-launched independently of Hampshire following the recent termination of the agreement between our respective Childrens Services departments. This is now being driven by a team of external consultants who are project managing, configuring and migrating data.

The additional requirement set out for support and maintenance of the integrated children’s services case management system and associated licenses at the Isle of Wight Council with OLM for Swift and ICS will cover this period and allow some contingency and time to allow for decommissioning of the outgoing system and servers. (01 May 2025 - 31 October 2025).

The support and maintenance of the integrated children’s services case management system and associated licenses is required to remain directly with the incumbent supplier whilst the implementation and system transition is undertaken. The Council has had to extend a number of times due to delays with the project for the replacement system.

The Isle of Wight Council observed a 10-day standstill period which expired at midnight on 25 November 2024.

• OLM Systems LimitedAwarded supplier Cairns House, 10 Station Road, Teddington, Middlesex, South East, TW11 9AA

No document links were published on the notice.