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Supply of software plus associated hardware and maintenance services for a digital customer information system (CIS) at WMT's railway stations

Communication software package
IT software package
West Midlands (UKG)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: WEST MIDLANDS TRAINS LIMITED: "Supply of software plus associated hardware and maintenance services for a digital customer information system (CIS) at WMT's railway stations". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityWEST MIDLANDS TRAINS LIMITEDScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: WEST MIDLANDS TRAINS LIMITED
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for WEST MIDLANDS TRAINS LIMITED. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
1Bids / Report
100% of reports have one bid
Supplier ConcentrationHigh Concentration
Eminox LimitedTop vendor: 100% of attributable value
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 20 active published awards; 2 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
Supplier NameHistoric AwardsAttributable GBP Value
Eminox Limited1 win£719,928
Procedure terms
Contracting AuthorityWEST MIDLANDS TRAINS LIMITED
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published22 Feb 2024, 15:57 GMT
Last source update22 Feb 2024, 15:57 GMT
Recurring procurementNot published
ClassificationCommunication software package, IT software package
Delivery area
West Midlands (UKG)
OCIDocds-h6vhtk-043582
What is being bought
WMT's digital customer information system (CIS) contract with Blackbox Company (UK) Ltd (WMT 2462) runs till the 31 March 2025. Phase 1 software (VO4) and Phase 2 software (VO5) - both of which are covered under the original contract, and are co-dependent (important) to run a compliant CIS system - do not currently co-terminate. This extension to the Phase 1 software (VO4) brings its end date in line with that of the Phase 2 software (VO5), so WMT can continue to provide a full CIS service across its stations. The Phase 1 software (VO4) was to end on the 19 February 2024; both it and the Phase 2 software (VO5) will now end on the 31 March 2025. The extension of the Phase 1 software (VO4) will also strengthen WMT's position ahead of any retender of the contract in advance of its end date
What changed
From the official release history
  1. Official notice release published
    22 Feb 2024, 15:57 GMT
  2. Status changed to complete
    29 Jan 2024, 16:35 GMT
  3. Official notice release published
    29 Jan 2024, 16:35 GMT
  4. Buyer information updated
    29 Jan 2024, 16:35 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Extension of the existing Phase 1 software licence (VO4) to make it co-terminus with the existing Phase 2 software licence (VO5). The two software licences are co-dependent (important).
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    22 Feb 2024, 15:57 GMT
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 12 Feb 2024, 00:00 GMT · £271,409
Commercial outcome and competition
Awards
BLACKBOX COMPANY (UK) LIMITED
Not published · Not published · active
Contracts
Contract
£271,409 · signed 12 Feb 2024, 00:00 GMT · active
Bid statistics
bids: 1 (lot 1)
Buyer and organisations in this procedure

WEST MIDLANDS TRAINS LIMITED

Contracting authority GB-COH-09860466
View buyer profile

  • WEST MIDLANDS TRAINS LIMITED
    buyer

    GB-COH: 09860466
    2nd Floor,St Andrews House, 20 St. Andrew Street, LONDON, UKG, EC4A3AG
    David.Bailey@wmtrains.co.uk

  • Blackbox Company (UK) Ltd
    supplier

    GB-COH: 08250305
    6 Crowthorne House, Nine Mile Ride, Crowthorne, Wokingham, UKJ, RG30 3GA

  • West Midlands Trains Ltd
    reviewBody

    134 Edmund Street, Birmingham, B3 2ES
    david.bailey@wmtrains.co.uk
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published
Planning and rationale
Planning budgetNot published
No-engagement rationaleNot published
Procedure rationale• Additional deliveries by the original supplier Explanation: If the Phase 1 software (VO4) were not extended, WMT would either not be able to provide its customer information system (CIS) at its railway stations at all or it would require another CIS provider to be brought in. The former option would deprive WMT's customers and staff of vital travel information and the latter option would be time consuming (estimated to take about six months) and would cause widespread disruption across the WMT estate. It would also mean that WMT would incur substantial duplicated and abortive costs. The costs that would be incurred without this extension are estimated to be significantly more than double its value, when adding together the estimated annual cost for alternative software plus the cost of the final year of the Phase 2 software (VO5), even though that software would then give WMT no benefit.