Find a TenderClosed
Published 17 May 2022, 14:26 BST

Official UK procurement notice

Supply of a Housing Management System & Finance Management System

Official notice

Authority: North Wales Housing

2 lotsServicesCompetitive procedure with negotiation
Published estimate£1,200,000total for 2 lots
Submissions closed 20 Jun 2022
Lots 2see the lot list below

What is being bought2 lots · detail below

Published requirement description

NWH wish to procure comprehensive 'commercial off-the-shelf' software to support its housing and finance operations. The Contract scope includes software supply, implementation support / consultancy to achieve maximum effectiveness of the solution, and ongoing maintenance and support.

CPV: IT services: consulting, software development, Internet and support

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£1,440,000 together) · evaluation weights differ by lot
Lot #1Supply of a Housing Management SystemRenewalPublished value£1,020,000

Supply and implementation of software covering all aspects of housing operations, for example;

o lettings and allocations

o tenancy management, including CRM / Contact Management

o case and workload management

o revenue and debt management, including service charges

o asset management, including strategic, compliance, repairs, servicing, planned maintenance and voids

o workforce mobility

o digital and self-service capabilities including customer portal / app

o automation and end-to-end workflow

o dashboards and management information.

Delivery: Wales · Plas Blodwel, Broad Street, Llandudno Junction LL31 9HL
Extensions: Annual renewals up to a further five yearsSecond stage: 3–7 candidates invited to tenderVariant bids: not allowed
Lot #2Supply of a Finance Management SystemRenewalPublished value£420,000

Supply, implementation and support of software covering all aspects of financial operations, for example;

o Case management and workflow for approvals, queries, or issue resolution

o Expenses management (workflows, approvals, payment)

o Purchase to Pay with automated links to budgets, with GRN, invoice matching, and payment

o A portal for suppliers to be registered, maintain up to date details, and ac-cess capabilities including raising queries, submitting invoices and automatic updates on payment status

o Project Accounting for capital spend and other investments

o Management accounts for report distribution

o Making Tax Digital including the ability to manage partial exemptions

o Chart of Accounts

o Accounts Payable / Receivable

o Cash management

o General Ledger

o Journals

o Creditor Management

o Bank Reconciliation

Delivery: Wales · Plas Blodwel, Broad Street, Llandudno Junction LL31 9HL
Extensions: Annual renewals up to a further five yearsSecond stage: 3–7 candidates invited to tenderVariant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

Lot distribution rule: Lot 1 & 2
Successive reduction
Candidates will be reduced successively across stages
What this means for your bid
  • Price carries 21 points on every lot: a 10% discount moves about 2.1 points.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Competitive procedure with negotiation
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Closed
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
17 May 2022, 14:26 BST
Last source update
17 May 2022, 14:26 BST
FTS notice number
2022/S 000-012853
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
Wales (UKL13)
Official registry OCID
ocds-h6vhtk-0338d3 Find a Tender

Publisher note: NOTE: To register your interest in this notice and obtain any additional information please visit the Sell2Wales Web Site at https://www.sell2wales.gov.wales/Search/Search_Switch.aspx?ID=121361. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.sell2wales.gov.wales/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (WA Ref:121361)

How it was run

Official notice
Run through: Sell2Wales · Who buys & how to bid on Sell2Wales
Supplier login requiredLanguage: EN
Access & registration note: Free Wales registration; eTenderWales runs on Jaggaer
Submission deadline
20 Jun 2022, 12:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
270 days from the deadline
Detailed submission instructions & authority contactsFrom official release

Timeline

17 May 2022 → 29 Jun 2022 · 3 dates
  1. Notice published
    17 May 2022, 14:26 BST
  2. Submission deadline
    20 Jun 2022, 12:00 BST
  3. Invitations to tender expected
    29 Jun 2022, 00:00 BST

Contracting authority & participating public bodies

North Wales Housing

Contracting authorityBody governed by public lawHousing and community amenities Plas Blodwel, Broad Street, Llandudno Junction, Wales, LL15 9HLContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body LondonContact phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria