Supply, Installation and Maintenance of Cash Handling Devices

• The authority expects to re-tender this requirement around 30 May 2030, 23:59 BST.
• How the procedure runs: Bidders are invited to submit a response to our Invitation To Submit Initial Tenders which includes a Procurement Specific Questionnaire (inclusive of Conditions of Participation) as well as a Technical and Commercial proposal. Following publication of the tender but prior to the submission of proposals, bidders will have the opportunity to request a round of dialogue with the purpose of being able to provide clarity on the tender pack. Any information shared during dialogue sessions that could benefit all bidders will be recorded and shared as part of the clarification log. The PSQ will be evaluated in parallel to the Technical and Commercial submission as a single tendering stage. The two highest scoring compliant bidders may be invited to progress to a negotiation stage, intended to improve the content of the initial tenders without introducing material alterations. Multiple sessions may be held if necessary. To conclude the negotiation stage, bidders will be invited to submit final tenders. For the avoidance of doubt, the negotiation stage is an optional stage. Should the negotiation stage be conducted, scoring for the two tenders will be finalised and the PSQ responses will be re-visited and confirmed with bidders prior to entering the award stage. If a negotiation stage is not held, TfL will make an award based on the scoring from the Initial Tender Submission evaluation. In either circumstance, the contract award will be made to the bidder who has submitted the Most Advantageous Tender in line with the evaluation criteria.
• No preliminary market engagement: Market Engagement has been carried out under a PIN notice, a Market Sounding Questionnaire, site visits and virtual engagement meetings have all been conducted in parallel to the new Procurement Act 2023 commencing.

CPV: Cash boxes · Installation services (except software) · Office machinery, equipment and supplies except computers, printers and furniture · Repair and maintenance services · Safe-deposit boxes

Procedure method

Competitive flexible procedure

Legal basis

UKPGA · 2023/54 Procurement Act 2023

Procurement category

Services

Notice status

Awarded

Procurement threshold

Above threshold (FTS publication)

Regulatory regime

Standard

Commercial structure

Stand-alone contract (no framework)

Competition type

Competitive procedure

GPA / WTO covered

Unspecified in notice

Recurring procurement

Yes · next expected 30 May 2030

First published

21 May 2025, 15:01 BST

Last source update

16 Jun 2026, 20:52 BST

Award evaluation window

Submission end – 28 Apr 2026

Authority reference

WS2348189700

FTS notice number

2025/S 000-072212

Latest notice

Contract award notice (UK6)

Classification (CPV)

Cash boxesInstallation services (except software)Office machinery, equipment and supplies except computers, printers and furnitureRepair and maintenance servicesSafe-deposit boxes

Delivery area

London (UKI)

Official registry OCID

ocds-h6vhtk-051b46 Find a Tender

Contract terms summary

Outlined in the contract document, included in the tender pack.

How it runs

Bidders are invited to submit a response to our Invitation To Submit Initial Tenders which includes a Procurement Specific Questionnaire (inclusive of Conditions of Participation) as well as a Technical and Commercial proposal. Following publication of the tender but prior to the submission of proposals, bidders will have the opportunity to request a round of dialogue with the purpose of being able to provide clarity on the tender pack. Any information shared during dialogue sessions that could benefit all bidders will be recorded and shared as part of the clarification log. The PSQ will be evaluated in parallel to the Technical and Commercial submission as a single tendering stage.

The two highest scoring compliant bidders may be invited to progress to a negotiation stage, intended to improve the content of the initial tenders without introducing material alterations. Multiple sessions may be held if necessary. To conclude the negotiation stage, bidders will be invited to submit final tenders. For the avoidance of doubt, the negotiation stage is an optional stage.

Should the negotiation stage be conducted, scoring for the two tenders will be finalised and the PSQ responses will be re-visited and confirmed with bidders prior to entering the award stage. If a negotiation stage is not held, TfL will make an award based on the scoring from the Initial Tender Submission evaluation.

In either circumstance, the contract award will be made to the bidder who has submitted the Most Advantageous Tender in line with the evaluation criteria.

Submission deadline

9 Jan 2026, 15:00 GMT

Clarification deadline

23 Dec 2025, 15:00 GMT

Submission channel

Official e-sourcing portal

Electronic submission

Allowed

Accepted languages

en

• Cennox Group LimitedBidder / tendererGB-COH: 05148523 Units 11 & 12, Admiralty Way, Camberley, South East, GU15 3DT
• PayComplete (UK) LimitedAwarded supplierGB-COH: 00518608 Dutch House, 110 Broadway, Salford, North West, M50 2UWContact emailShow contact details