Official UK procurement notice
Substance Misuse Telephone Helpline
Authority: Surrey County Council (Local council)
What is being bought
Published requirement descriptionThis is PSR direct award C procedure.
CPV: Rehabilitation services
The lotProcurement structure
single lot · no lot value publishedLot #1It is intended to award a contract to an existing provider following direct award…Awarded
It is intended to award a contract to an existing provider following direct award process C for the provision of Substance Misuse Telephone Helpline. The contract will be awarded for the period of 3 years with available option to extend for 2 years.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Award procedure without prior publication of a call for competition
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Unspecified in notice
- First published
- 5 Feb 2025, 17:10 GMT
- Last source update
- 28 Feb 2025, 11:38 GMT
- FTS notice number
2025/S 000-007501- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04dc03Find a Tender
- Why no open competition
- The procurement falls outside the scope of application of the directive
- Published justification
This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 17 February 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR'.
Publisher note: 'This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 17 February 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.' Written representations should be sent to [email protected] The award decision-makers were: Heather Ryder - SCC, Senior Public Health Lead; Camilla Edmiston - Woking Borough Council, Community Safety Policy Officer; Sarah Haywood - Surrey Office of the Police and Crime Commissioner, Serious Violence Programme Lead Through the assessment of their submission, the provider meets each of the key criteria listed as part of the PSR process. Stand out points include: 1. Quality / innovation - the service is developing to respond to the need of the population, through the existing telephone platform but also developing the sms system and online presence. 2. Value - due to the model of provision, the return on investment ratio for the service is high for this service; the cost to run is minimal yet is available to the entire adult population of Surrey. 3. Integration, collaboration and service sustainability - the service works collaboratively within the substance misuse system and wider health and social care partnerships, with well defined signposting opportunities. 4. Improving access, reducing health inequalities and facilitating choice - the service offers a range of contact points, including a 24/7 option. As well as substance misuse, the volunteer call handlers provide information, advice and signposting for a range of health and social care-related services. 5. Social value - the service uses local volunteers, including those with lived experience, to operate the service. The commitment to offer opportunities to those with lived experience is well recognised within the submission.
Notice history
2 releases on Find a TenderPublished amendments (1 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextAdditional information · VI.3 | 'This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers m… | This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C.' You must confirm the fol… |
1 amendment published without a description.
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Surrey Drug and Alcohol Care | £187,899 † | — | Awarded |
Contracts
Contract 003877-2025-1 · Surrey Drug and Alcohol Care
- Signed
- 28 Nov 2024
- Value
- £187,899
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids | — | — | — |
Contracting authority & participating public bodies
Dispute resolution & review bodies
- High CourtReview body
Bidders & participating suppliers
1 commercial party on the notice- Surrey Drug and Alcohol CareAwarded supplier
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.