Find a TenderAwardedContract award notice
Published 15 Jun 2026, 12:33 BST

Official UK procurement notice

Student Enquiry & Management Conversion Services Provider

Official notice

Authority: LIVERPOOL HOPE UNIVERSITY (Education)

ServicesCompetitive flexible procedureAbove thresholdSME suitable
Published estimate£1,000,000≈ £333k / year · £1,200,000 inc. VAT17.3% above published estimate
Submissions closed 17 Jul 2026awarded 6 Aug 2026
Awarded to Uni-Quest Ltd
Contract term 3 yrsends 31 Aug 2029 · up to 31 Aug 2031 with extensions · starts 1 Sept 2026

What is being bought

Published requirement description

The provision of enquiry and conversion management services to support conversion of enquirers, applicants and offer holders across our programme portfolio.

The university would like the service to cover both the phases of enquiry to application (enquiries) and offer to enrolment (conversion), noting the contract may be phased in implementation.

  • How the procedure runs: Once bidders have been shortlisted, the following will occur; - Presentations / demonstrations 29th July 2026 - Further negotiations on price / offering

CPV: Administrative educational services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 3 yrsPublished value£1,000,000
Contract period: 1 Sept 2026 – 31 Aug 2029 (3 yrs) · up to 31 Aug 2031 with extensionsValue: £1,000,000 exc. VAT · £1,200,000 inc. VAT
Delivery: North West
Extensions: Option to extend for a period (or periods) of up to a further two (2) years.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 55%Price: 45%
Published sub-criteria (2)
  • Quality: 55%
  • Cost: 45%
Published award criteria (2)
  • Quality
  • Cost
What this means for your bid
  • Price carries 45 of 100 points: a 10% discount moves about 4.5 points. Quality carries 55 of 100: the paper moves it further than the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
15 Jun 2026, 12:33 BST
Last source update
7 Aug 2026, 10:22 BST
Award evaluation window
Submission end – 3 Aug 2026
Authority reference
LHU 00000181
FTS notice number
2026/S 000-056151
Latest notice
Contract award notice (UK6)
Classification (CPV)
Administrative educational services
Delivery area
North West (UKD72)
Official registry OCID
ocds-h6vhtk-06b4ea Find a Tender
How it runs

Once bidders have been shortlisted, the following will occur;

  • Presentations / demonstrations 29th July 2026
  • Further negotiations on price / offering

How it was run

Official notice
Run through: In-tend · Who buys & how to bid on In-tend
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free · one account per buying organisation's portal · reCAPTCHA on signup
Submission deadline
17 Jul 2026, 12:00 BST
Clarification deadline
24 Jun 2026, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Register at in-tendhost.co.uk/hope/aspx/Home ↗ and access project LHU - 00000181 Student Enquiry & Management Conversion Services.

Timeline

15 Jun 2026 → 1 Sept 2026 · 7 dates
  1. Tender notice published128 days ago
    15 Jun 2026, 12:33 BST
  2. Clarification questions by119 days ago
    24 Jun 2026, 12:00 BST
  3. Submission deadline96 days ago
    17 Jul 2026, 12:00 BST
  4. Award decision expected by78 days ago
    3 Aug 2026, 23:59 BST
  5. Assessment summaries sent75 days ago
    7 Aug 2026, 00:00 BST
  6. Latest notice published75 days ago
    7 Aug 2026, 10:22 BST
  7. Contract starts50 days ago
    1 Sept 2026, 00:00 BST

Notice history

4 events · 2 releases on Find a Tender · since 15 Jun 2026
  1. Tender notice published
    15 Jun 2026, 12:33 BST
    UK4
  2. Contract award notice published
    7 Aug 2026, 10:22 BST
    UK6
  3. Status changed to complete
    7 Aug 2026, 10:22 BST
  4. Contract signature expected
    19 Aug 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,172,5001 award exc. VAT
Bids received 22 from SMEs
Awarded toValueDateStatus
Uni-Quest LtdSME1 Sept 2026 – 31 Aug 2029 · up to 31 Aug 2031Extensions: Option to extend for a period (or periods) of up to a further two (2) years.£1,172,5006 Aug 2026Awarded

Bid statistics published by the authority

BidsSMEVCSEValid bid range
2final-stage tenders20—

Contracting authority & participating public bodies

LIVERPOOL HOPE UNIVERSITY

Contracting authorityPublic authority - sub-central government GB-COH: 03285547 · GB-PPON: PXCM-1417-MQRR HOPE PARK, TAGGART AVENUE, LIVERPOOL, North West, L16 9JDContact name, email

Bidders & participating suppliers

1 commercial party on the notice
  • UNI-QUEST LTDAwarded supplierGB-COH: 08640061GB-PPON: PTCQ-9772-JYZR 77 Sidney Street, Sheffield, Yorkshire & Humber, S1 4RGContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender