Find a TenderOpen for tender Tender notice
Published 23 Sept 2026, 12:08 BST

Official UK procurement notice

Student Counselling Services — UK public procurement notice

Authority: Ulster University (Education)

ServicesOpen procedureAbove thresholdSME suitable
Published estimate£1,200,000≈ £600k / year · £1,200,000 inc. VAT · 1 value update
Submission deadline 27 Oct 202615:00 GMT · 32d 18h left
Clarification cut-off 19 Oct 202615:00 BST · questions to the authority
Contract term 2 yrsup to 4 yrs with extensions · starts 1 Jan 2027
Bids per lot · this authority 3all categories · n=9 · competition analysis ↓

What is being bought

Published requirement description

Ulster University is seeking tender responses for a contract to  procure an external student counselling provider to supplement existing sources of internal wellbeing, mental health, disability and financial support to students through our Student Wellbeing teams across our campuses.

Ulster University’s Student Wellbeing team does not provide therapeutic counselling ‘in-house’ so has engaged an external counselling provider to facilitate this part of the service offering since 2013. While delivered by an external provider, the University requires the counselling service as part of the suite of services that students can avail of to enhance their mental health and wellbeing. Access to the counselling service shall be seamless for UU students. When a UU student accesses Student Wellbeing for counselling, staff will triage the student to identify if this is the most appropriate intervention; if this is identified as the most appropriate intervention, a seamless referral system for Student Wellbeing staff shall form part of this contract.

Ulster University has almost 30,000 registered students across a broad demographic of ‘Home fee paying’ students from across Northern Ireland and the Republic of Ireland, as well as students from Great Britain, other EU countries, and international students.

  • The authority expects to re-tender this requirement around 1 Jul 2028, 23:59 BST.

CPV: Counselling services · Guidance and counselling services

The lotProcurement structure

single lot · value published
Lot #1Lot 1Renewal 2 yrsSMEPublished value£1,200,000
Contract period: 1 Jan 2027 — 31 Dec 2028 (2 yrs) · up to 4 yrs with extensionsEligibility: SME eligibleDelivery: Northern IrelandTurnover guideline: ~£1,198,358/yr≈ 2× annual value
Value
£1,200,000 exc. VAT · £1,200,000 inc. VAT
Extensions
Following the initial contract period (2 years), there are options to extend up to a further 24 months. Optional extension periods will be subject to review and satisfactory performance assessment by the University.
85312300 Guidance and counselling services85312320 Counselling services

Who is likely to bid for this lot ↓

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published — the tender pack may add more
How bids are scored
Quality: 60%Price: 40%
Published sub-criteria (2)
  • Quality Submission - Questions QS-01 - QS-05 — 60%
  • Commercial Submission — 40%

No conditions of participation were published on the notice; check the tender documents.

Competition analysis · published record, not a forecast of who will bid

How Ulster University buys Social work services (CPV 8531) — and who usually turns up

Ulster University’s own published record, next to the Northern Ireland market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Social work services (CPV 8531) →

1

How the contest usually goes

Left: this authority. Right: the market where the work is delivered. Bids and award-vs-estimate pairs are per lot, from contested contracts only — direct awards (including PA 2023 transparency notices) report one bid by definition and are left out. On Procurement Act 2023 notices the count is the tenders assessed at the final stage, not every submission received; pairs compare like with like (VAT-exclusive, or VAT-inclusive on both sides). Empty means nothing was published, not filled in from elsewhere.

This authority

Ulster University

contract notices in 36 months: 1 in CPV 8531 · 3 in division 85 (1 route not published) · 22 in all categories (6 route not published)

Bids per lot
i

How many companies usually bid for work like this.

Middle value of published bid counts, one per lot, for this buyer or this region in the same sector.

Based on this buyer’s tenders in all categories, last 36 months: 9 lots. All 9 lots are from Procurement Act 2023 notices, which count bids assessed.

Nothing is filled in from UK-wide numbers. An empty tile means nothing usable was published.

3all categories · 36m · n=9 lots
Single-bid lots
i

How often only one company bid.

Share of lots that received exactly one bid, on the same competitions as the bids figure.

Based on this buyer’s tenders in all categories, last 36 months: 9 lots.

High means a thin market or an incumbent that is hard to beat.

11%all categories · 36m · n=9 lots
Award vs estimate
i

Do awards for work like this land above or below the estimate.

Estimate against award per lot, for this buyer or this region in the same sector.

Based on this buyer’s tenders in all categories, last 36 months: 5 pairs.

A past pattern, not a price to bid.

5% belowall categories · 36m · n=5 pairs
Deadline → award date
i

How long buyers here take to decide after bids close.

Middle value in days from the deadline to the first award notice, on competitions that published both dates.

Based on this buyer’s tenders in all categories, last 36 months: 10 notices.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

46dall categories · 36m · n=10 notices
Notice updates
i

How often this buyer changes a notice after publishing it.

Middle number of amendments per notice. Deadline extensions and corrections both count.

Based on this buyer’s tenders in all categories, last 24 months: 26 notices.

Last 24 months.

0.5all categories · 24m · n=26 notices
Awarded without competition
i

How often this buyer awards without a competition.

Direct or limited awards as a share of its notices that say which procedure was used. These routes are legal in defined cases. This is just the record.

Based on this buyer’s tenders in all categories, last 36 months: 16 notices.

Last 36 months.

0%all categories · 36m · n=16 notices
Bids per lot robust · n=9
i

How the number of bidders is spread across lots.

Each lot with a published bid count is put in a band: one bid, two to three, four to six, seven or more. Real competitions only.

Based on 9 lots on 8 contested notices · all categories, last 36 months.

  • 1 bid 11%
  • 2–3 44%
  • 4–6 44%
  • 7+ 0%

Median 3 · 9 lots on 8 contested notices · all categories.

Winning award vs estimate robust · n=5
i

How often winners come in below, near or above the estimate.

Each lot with both an estimate and an award is placed by how far the award sat from the estimate.

Based on 5 lot pairs · all categories, last 36 months.

A past pattern, not a price to bid.

  • Below estimate 60%
  • Within ±2% 0%
  • Above estimate 40%

5 lot pairs · all categories.

The market · delivery region

Northern Ireland · Social work services (CPV 8531)

contract notices delivered in Northern Ireland in 36 months: 23 in CPV 8531 (19 competed, 4 route not published) · 214 in division 85 (173 competed, 29 route not published)

Bids per lot
i

How many companies usually bid for work like this.

Middle value of published bid counts, one per lot, for this buyer or this region in the same sector.

Based on this region’s tenders in this sector (CPV 8531), last 36 months: 28 lots. 6 lots are from Procurement Act 2023 notices (bids assessed, middle 4) and 22 from older notices (bids received, middle 4.5).

Nothing is filled in from UK-wide numbers. An empty tile means nothing usable was published.

4CPV 8531 · 36m · n=28 lots
Single-bid lots
i

How often only one company bid.

Share of lots that received exactly one bid, on the same competitions as the bids figure.

Based on this region’s tenders in this sector (CPV 8531), last 36 months: 28 lots.

High means a thin market or an incumbent that is hard to beat.

18%CPV 8531 · 36m · n=28 lots
Award vs estimate
i

Do awards for work like this land above or below the estimate.

Estimate against award per lot, for this buyer or this region in the same sector.

Based on this region’s tenders in this sector (CPV 8531), last 36 months: 17 pairs.

A past pattern, not a price to bid.

at estimateCPV 8531 · 36m · n=17 pairs
Deadline → award date
i

How long buyers here take to decide after bids close.

Middle value in days from the deadline to the first award notice, on competitions that published both dates.

Based on this region’s tenders in this sector (CPV 8531), last 36 months: 4 notices.

Only decided tenders count, so slow ones still waiting are not in.

Last 36 months.

30dCPV 8531 · 36m · n=4 notices
SME bidders
i

How much of this market goes to small and medium firms.

SME bidders where buyers published the split, otherwise SME winners.

Based on this region’s tenders in this sector (CPV 8531), last 36 months: 27 lots.

Last 36 months.

58%CPV 8531 · 36m · n=27 lots
Winners based in the region
i

How much work like this goes to companies based in the delivery region.

Awards in this category delivered here where the winner’s registered address is in the region.

Based on this region’s tenders in this sector (CPV 8531), last 36 months: 9 awards.

Registered address, so a national firm with a local branch counts as outside.

Last 36 months.

100%CPV 8531 · 36m · n=9 awards
Bids per lot robust · n=28
i

How the number of bidders is spread across lots.

Each lot with a published bid count is put in a band: one bid, two to three, four to six, seven or more. Real competitions only.

Based on 28 lots on 15 contested notices · CPV 8531, last 36 months.

  • 1 bid 18%
  • 2–3 18%
  • 4–6 46%
  • 7+ 18%

Median 4 · 28 lots on 15 contested notices · CPV 8531.

Winning award vs estimate robust · n=17
i

How often winners come in below, near or above the estimate.

Each lot with both an estimate and an award is placed by how far the award sat from the estimate.

Based on 17 lot pairs · CPV 8531, last 36 months.

A past pattern, not a price to bid.

  • Below estimate 35%
  • Within ±2% 47%
  • Above estimate 18%

17 lot pairs · CPV 8531.

robust · n=5
i

Where this tender’s estimate would land if the usual pattern repeats.

We apply the buyer’s usual movement between estimate and award (or the region’s) to the estimate on this notice.

Based on this buyer’s own usual movement over 5 lots (all categories), applied to the £1,200,000 estimate on this notice.

A benchmark, not a price to bid.

Awards in Ulster University (all categories, n=5 pairs) land a median 5% below: on this notice’s £1,200,000 that is about £1,136,400. Context for a bid, not a recommended price.
Coverage and what to read with care
  • Each tile explains itself. The on a figure says what it is, how it is counted and which scope this notice’s own record came from (class, division, all categories, or the authority’s 24-month row). The two columns are never blended and nothing is filled from a UK-wide figure; an empty tile means the source published nothing usable. Long form: Methodology.
  • Coverage. Roughly 40 % of notices publish a bid count; about half publish an ITL1 delivery location, so the market column reads the authority’s registered region when the notice has none (labelled). About 30 % of award-vs-estimate pairs are exact matches — the buyer published the award at the estimate. n is on every figure; a thin sample is muted, never hidden.
  • “Match” and “relevance” are model scores from the nightly matcher, not published facts. Find a Tender does not publish who is bidding. Never shown: contact details, payment behaviour, or a recommended price.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Open for tender
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Jul 2028
First published
23 Sept 2026, 12:08 BST
Last source update
23 Sept 2026, 12:08 BST
Award evaluation window
Submission end — 25 Nov 2026, 23:59 GMT
Authority reference
CfT_6722895
Latest notice
Tender notice (UK4)
Classification (CPV)
Counselling servicesGuidance and counselling services
Delivery area
Northern Ireland (UKN)
Official registry OCID
ocds-h6vhtk-06907f Find a Tender

How to participate & submission route

Official notice Submit via eTendersNI
Submission portal named on this notice: eTendersNI · Who buys & how to bid on eTendersNI
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free Northern Ireland registration
Expression of interest (EOI)
—
Tender submission deadline
27 Oct 2026, 15:00 GMT
Clarification deadline
19 Oct 2026, 15:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release
etendersni.gov.uk ↗ (CfT_6722895)
Published estimate £1,200,000 excludes VAT (£1,200,000 including VAT).

Timeline

8 published dates · Europe/London
  1. Planning notice published146 days ago
    1 May 2026, 14:51 BST
  2. Market engagement119 days ago
    28 May 2026, 23:59 BST
    The purpose of this Preliminary Market Engagement Notice (PME) and Request for Information (RFI) is to invite potential Service Providers to express an interest and provide information to assist with the procurement and development of a specification for Counselling Services at Ulster University. more…The procurement route, duration and type of contract(s) shall be determined following this preliminary market consultation and engagement with market participants. It is this PME which will help to inform the University's strategy for this contract. It is important to note that this PME/RFI is not a call for competition, a pre-qualification questionnaire, part of any pre-qualification/selection process or a current tender opportunity. Potential providers will need to express an interest in any future tender opportunity once a Tender Notice is published. This RFI is intended as an awareness, communication, and information gathering exercise. An expression of interest is no indication of a commitment to participate in the RFI process, nor does it infer any preferential or special status on those individuals and organisations who express an interest in the RFI exercise. The RFI Questionnaire can be accessed by registering with eTendersNI (www.etendersni.gov.uk) and searching for the relevant CfT_6522356.
  3. Next notice expected85 days ago
    1 Jul 2026, 23:59 BST
  4. Tender notice published1 day ago
    23 Sept 2026, 12:08 BST
  5. Clarification questions byin 25 days
    19 Oct 2026, 15:00 BST
  6. Submission deadlinein 33 days
    27 Oct 2026, 15:00 GMT
  7. Award decision expected byin 62 days
    25 Nov 2026, 23:59 GMT
  8. Contract startsin 98 days
    1 Jan 2027, 00:00 GMT

Commercial outcome & contract awards

Nothing awarded yet
Awards (0)
No award published
Contracts (0)
No contract published
Bid statistics
No aggregate bid statistics published

Notice history

7 events · 3 releases on Find a Tender · since 1 May 2026
  1. Tender notice published
    23 Sept 2026, 12:08 BSTUK4
  2. Published value updated
    23 Sept 2026, 12:08 BSTwas £1,200,000
  3. Status changed to active
    23 Sept 2026, 12:08 BST
  4. Procurement method changed
    23 Sept 2026, 12:08 BST
  5. Deadline published: 27 Oct 2026, 15:00 GMT
    23 Sept 2026, 12:08 BST
  6. Preliminary market engagement notice published
    1 May 2026, 15:07 BSTUK2
  7. Preliminary market engagement notice published
    1 May 2026, 14:51 BSTUK2

Contracting authority & participating public bodies

Ulster University

Contracting authorityPublic authority - sub-central governmentNorthern Irish devolved regulations apply GB-COH: RC000726 Cromore Road, Coleraine, Northern Ireland, BT521SA

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

  • Conflict of interest declarationtenderConflict of interest declarationNot published

Notices published for this procedure