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unsuccessfulFind a Tender · award
BuyerNHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Statusunsuccessful
DeadlineNot published
ValueValue not published
Published4 Jan 2023

What is being bought

The purpose of the Student Awards System is to manage the processing of student bursary applications. The Student Awards Service Team process circa 9,600 student applications a year and receive circa 12,000 phones call a year.

Delivery location

UKL

Categories

Software package and information systems 48000000

Lot details

Lot 1

The purpose of the Student Awards System is to manage the processing of student bursary applications. The Student Awards Service Team process circa 9,600 student applications a year and receive circa 12,000 phones call a year. The project scope will focus on the Students Awards Service and Student Streamlining Service within the Employment Services Division of NWSSP and will engage with key stakeholders such as Students, Higher Education Institutes and Commissioning body Health Education and Improvement Wales (HEIW). The overall project scope is to provide a procured framework for Shared Services to draw down a Student Bursary Application solution to support the management of bursary applications and contribute to improving the bursary application experience for Healthcare Students. In addition to that, the solution is required to support a number of additional service efficiencies that have been identified and present timely opportunities to align with other key initiatives such as Student Streamlining. The solution will also be required to support the delivery of our entire services for Healthcare Students and stakeholders in both Welsh & English throughout each stage of the solution. DELIVERABLES The key deliverables for the Student Awards Bursary System will be bilingual & based on the following: 1. Implement, test & go live achieved before 31st March 2022 – Bursary solution. 2. Implement, test & go live Student Streamlining module – Autumn 2022. Interface will be required for this module. 3. Receive online student applications. 4. Request evidence to support the student application. 5. Enable assessment of the application and evidence by the service. 6. Adhere to Information Governance policies and procedures where applicable and maintains confidentiality. 7. Communicate application outcomes to students. 8. Provide knowledge management to students via solution. 9. The solution must be able to function in Welsh and English for students and operational stakeholders applying the same functionality principles at each stage of the solution and comply with Welsh Language Measure Act 2011 & Welsh Language Standards 2018. 10. Ability to monitor progress & performance through stages of student bursary pathway. 11. Digital dashboard that is interoperable for key end user & stakeholder. i. Student dashboard ii. Team dashboard iii. Manager dashboard iv. Stakeholder view 12. Suite of standard & customisable reporting based on business rules highlighting for example performance delays / bottlenecks within pathway with an ability to directly link with non-compliance records (drill down).This function would be available to the administrator licence. 13. Ability to interface with other NHS organisational systems (details of systems below). 14. Document management functionality & sharing across stakeholder group. 15. The solution must be the source of all communication and multi - faceted in respect of managing notifications, email, intelligent FAQ system. 16. Functionality to sign up to terms & conditions to an identifiable category of students. This function will also need to support multiple versions of the terms and conditions. 17. Push workload. For example re-assigning workload. 18. Solution must maximise use of technology to validate evidence. 19. Chatbot technology with AI. 20. Cloud based solution. 21. Compatible with Microsoft 365.

Statuscancelled

Award criteria
Technical — 70
Cost — 30

What is included

ItemCategoryQuantity
1Not publishedNot published

Comparable-procurement analytics

Benchmarked against retained Find a Tender procedures with CPV division 48. The category anchor is Software package and information systems (48000000); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.

Comparison setProceduresReported bids per procedureNamed award suppliersPrice evidence
Market: CPV division 486,8361 median · 9.6 average (2,488 of 6,836 with a bid count)1.7 average (2,927 of 6,836 with named award suppliers)Not published
Same buyer451 median · 1.7 average (20 of 45 with a bid count)1 average (27 of 45 with named award suppliers)Not published
Delivery region: UKL2224 median · 9.5 average (86 of 222 with a bid count)2.7 average (101 of 222 with named award suppliers)Not published

“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.

Price-outcome signal

Not enough comparable procedures currently publish both a GBP tender value and a usable lowest-valid-bid value to calculate a responsible price-reduction benchmark. Tenderline deliberately does not infer a saving from named award suppliers or from missing award values.

Procurement strategy & market signals

Framework agreementNot published
Dynamic purchasing systemNot published
Competitive procurementNot published
Recurring requirementNot published
Procurement method rationaleNot published
Rationale classificationsNot published
Special regimeNot published
Covered byGPA
Submission policyNot published
Selection criteriaNot published
Risk detailsNot published

Planning & early market engagement

BudgetNot published
No-engagement rationaleNot published
Planning documents0
Planning milestones0

No planning milestones published.

Related procurements

No linked framework, prior procurement or reprocurement published.

Awards

000126-2023-AW049-1

Statusunsuccessful

Documents & submission route

No documents are published in the current source record.

Source data inventory

Diagnostic view. “Not published” means this current release does not provide a value.

OCIDocds-h6vhtk-02d57f
Latest release ID000126-2023
Latest release timestampWed Jan 04 2023 10:17:54 GMT+0000 (Coordinated Universal Time)
Sourcefind-a-tender
Official notice URLNot published
Tender statusunsuccessful
Procurement methodopen
Procurement method detailsOpen procedure
Main procurement categorygoods
Above thresholdNot published
Legal basis32014L0024
Tender period: startNot published
Tender period: endNot published
Expression of interest deadlineNot published
Enquiry deadlineNot published
Award period: startNot published
Award period: endNot published
Submission method detailsNot published
Submission languagesNot published
Electronic catalogue policyNot published
Total tender valueNot published
Tender lots in source1
Tender items in source1
Tender documents in source0
Awards in latest release1
Contracts in latest release0
Parties in latest release2

Notice history

DateEventReference
4 Jan 2023award, contract000126-2023
16 Aug 2021tender019985-2021

All source data

Unmodified official OCDS data retained by Tenderline for this procurement process.

Complete current OCDS release JSON
{
  "id": "000126-2023",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2023-01-04T10:17:54Z",
  "ocid": "ocds-h6vhtk-02d57f",
  "buyer": {
    "id": "GB-FTS-109",
    "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)"
  },
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      "id": "000126-2023-AW049-1",
      "status": "unsuccessful",
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      "statusDetails": "unsuccessful"
    }
  ],
  "tender": {
    "id": "AW049",
    "lots": [
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        "id": "1",
        "status": "cancelled",
        "options": {
          "description": "See tender documentation for optional extras which may or may not be utilised during the contract duration."
        },
        "hasOptions": true,
        "description": "The purpose of the Student Awards System is to manage the processing of student bursary applications. The Student Awards Service Team process circa 9,600 student applications a year and receive circa 12,000 phones call a year.\nThe project scope will focus on the Students Awards Service and Student Streamlining Service within the Employment Services Division of NWSSP and will engage with key stakeholders such as Students, Higher Education Institutes and Commissioning body Health Education and Improvement Wales (HEIW).\nThe overall project scope is to provide a procured framework for Shared Services to draw down a Student Bursary Application solution to support the management of bursary applications and contribute to improving the bursary application experience for Healthcare Students. In addition to that, the solution is required to support a number of additional service efficiencies that have been identified and present timely opportunities to align with other key initiatives such as Student Streamlining. The solution will also be required to support the delivery of our entire services for Healthcare Students and stakeholders in both Welsh & English throughout each stage of the solution.\nDELIVERABLES\nThe key deliverables for the Student Awards Bursary System will be bilingual & based on the following:\n1.\tImplement, test & go live achieved before 31st March 2022 – Bursary solution.\n2.\tImplement, test & go live Student Streamlining  module – Autumn 2022. Interface will be required for this module.\n3.\tReceive online student applications.\n4.\tRequest evidence to support the student application.\n5.\tEnable assessment of the application and evidence by the service.\n6.\tAdhere to Information Governance policies and procedures where applicable and maintains confidentiality.\n7.\tCommunicate application outcomes to students.\n8.\tProvide knowledge management to students via solution.\n9.\tThe solution must be able to function in Welsh and English for students and operational stakeholders applying the same functionality principles at each stage of the solution and comply with Welsh Language Measure Act 2011 & Welsh Language Standards 2018.\n10.\tAbility to monitor progress & performance through stages of student bursary pathway.\n11.\tDigital dashboard that is interoperable for key end user & stakeholder.\ni.\tStudent dashboard\nii.\tTeam dashboard\niii.\tManager dashboard\niv.\tStakeholder view\n12.\tSuite of standard & customisable reporting based on business rules highlighting for example performance delays / bottlenecks within pathway with an ability to directly link with non-compliance records (drill down).This function would be available to the administrator licence.\n13.\tAbility to interface with other NHS organisational systems (details of systems below).\n14.\tDocument management functionality & sharing across stakeholder group.\n15.\tThe solution must be the source of all communication and multi - faceted in respect of  managing notifications, email, intelligent FAQ system.\n16.\tFunctionality to sign up to terms & conditions to an identifiable category of students. This function will also need to support multiple versions of the terms and conditions.\n17.\tPush workload. For example re-assigning workload.\n18.\tSolution must maximise use of technology to validate evidence.\n19.\tChatbot technology with AI.\n20.\tCloud based solution.\n21.\tCompatible with Microsoft 365.",
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical",
              "type": "quality",
              "description": "70"
            },
            {
              "name": "Cost",
              "type": "cost",
              "description": "30"
            }
          ]
        }
      }
    ],
    "items": [
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        "id": "1",
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          {
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      }
    ],
    "title": "Student Award System",
    "status": "unsuccessful",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The purpose of the Student Awards System is to manage the processing of student bursary applications. The Student Awards Service Team process circa 9,600 student applications a year and receive circa 12,000 phones call a year.",
    "classification": {
      "id": "48000000",
      "scheme": "CPV",
      "description": "Software package and information systems"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "goods",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-109",
      "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ],
      "address": {
        "region": "UK",
        "locality": "Cardiff",
        "postalCode": "CF15 7QZ",
        "countryName": "United Kingdom",
        "streetAddress": "4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw"
      },
      "details": {
        "url": "https://nwssp.nhs.wales/",
        "buyerProfile": "https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)"
      },
      "contactPoint": {
        "email": "Michael.Veasey@wales.nhs.uk"
      }
    },
    {
      "id": "GB-FTS-111",
      "name": "High Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "Royal Courts of Justice, The Strand"
      },
      "identifier": {
        "legalName": "High Court"
      },
      "contactPoint": {
        "telephone": "+44 2079477501"
      }
    }
  ],
  "language": "en",
  "description": "(WA Ref:127848)",
  "initiationType": "tender"
}
Complete JSON history (2 releases)
4 Jan 2023 · 000126-2023 · award, contract
{
  "id": "000126-2023",
  "tag": [
    "award",
    "contract"
  ],
  "date": "2023-01-04T10:17:54Z",
  "ocid": "ocds-h6vhtk-02d57f",
  "buyer": {
    "id": "GB-FTS-109",
    "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)"
  },
  "awards": [
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      "status": "unsuccessful",
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    "id": "AW049",
    "lots": [
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        "status": "cancelled",
        "options": {
          "description": "See tender documentation for optional extras which may or may not be utilised during the contract duration."
        },
        "hasOptions": true,
        "description": "The purpose of the Student Awards System is to manage the processing of student bursary applications. The Student Awards Service Team process circa 9,600 student applications a year and receive circa 12,000 phones call a year.\nThe project scope will focus on the Students Awards Service and Student Streamlining Service within the Employment Services Division of NWSSP and will engage with key stakeholders such as Students, Higher Education Institutes and Commissioning body Health Education and Improvement Wales (HEIW).\nThe overall project scope is to provide a procured framework for Shared Services to draw down a Student Bursary Application solution to support the management of bursary applications and contribute to improving the bursary application experience for Healthcare Students. In addition to that, the solution is required to support a number of additional service efficiencies that have been identified and present timely opportunities to align with other key initiatives such as Student Streamlining. The solution will also be required to support the delivery of our entire services for Healthcare Students and stakeholders in both Welsh & English throughout each stage of the solution.\nDELIVERABLES\nThe key deliverables for the Student Awards Bursary System will be bilingual & based on the following:\n1.\tImplement, test & go live achieved before 31st March 2022 – Bursary solution.\n2.\tImplement, test & go live Student Streamlining  module – Autumn 2022. Interface will be required for this module.\n3.\tReceive online student applications.\n4.\tRequest evidence to support the student application.\n5.\tEnable assessment of the application and evidence by the service.\n6.\tAdhere to Information Governance policies and procedures where applicable and maintains confidentiality.\n7.\tCommunicate application outcomes to students.\n8.\tProvide knowledge management to students via solution.\n9.\tThe solution must be able to function in Welsh and English for students and operational stakeholders applying the same functionality principles at each stage of the solution and comply with Welsh Language Measure Act 2011 & Welsh Language Standards 2018.\n10.\tAbility to monitor progress & performance through stages of student bursary pathway.\n11.\tDigital dashboard that is interoperable for key end user & stakeholder.\ni.\tStudent dashboard\nii.\tTeam dashboard\niii.\tManager dashboard\niv.\tStakeholder view\n12.\tSuite of standard & customisable reporting based on business rules highlighting for example performance delays / bottlenecks within pathway with an ability to directly link with non-compliance records (drill down).This function would be available to the administrator licence.\n13.\tAbility to interface with other NHS organisational systems (details of systems below).\n14.\tDocument management functionality & sharing across stakeholder group.\n15.\tThe solution must be the source of all communication and multi - faceted in respect of  managing notifications, email, intelligent FAQ system.\n16.\tFunctionality to sign up to terms & conditions to an identifiable category of students. This function will also need to support multiple versions of the terms and conditions.\n17.\tPush workload. For example re-assigning workload.\n18.\tSolution must maximise use of technology to validate evidence.\n19.\tChatbot technology with AI.\n20.\tCloud based solution.\n21.\tCompatible with Microsoft 365.",
        "awardCriteria": {
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              "name": "Technical",
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              "description": "30"
            }
          ]
        }
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    ],
    "items": [
      {
        "id": "1",
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        "deliveryAddresses": [
          {
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    ],
    "title": "Student Award System",
    "status": "unsuccessful",
    "coveredBy": [
      "GPA"
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "description": "The purpose of the Student Awards System is to manage the processing of student bursary applications. The Student Awards Service Team process circa 9,600 student applications a year and receive circa 12,000 phones call a year.",
    "classification": {
      "id": "48000000",
      "scheme": "CPV",
      "description": "Software package and information systems"
    },
    "procurementMethod": "open",
    "mainProcurementCategory": "goods",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-109",
      "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ],
      "address": {
        "region": "UK",
        "locality": "Cardiff",
        "postalCode": "CF15 7QZ",
        "countryName": "United Kingdom",
        "streetAddress": "4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw"
      },
      "details": {
        "url": "https://nwssp.nhs.wales/",
        "buyerProfile": "https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
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          {
            "id": "07",
            "scheme": "COFOG",
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      "identifier": {
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    {
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        "streetAddress": "Royal Courts of Justice, The Strand"
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  "language": "en",
  "description": "(WA Ref:127848)",
  "initiationType": "tender"
}
16 Aug 2021 · 019985-2021 · tender
{
  "id": "019985-2021",
  "tag": [
    "tender"
  ],
  "date": "2021-08-16T16:44:02+01:00",
  "ocid": "ocds-h6vhtk-02d57f",
  "buyer": {
    "id": "GB-FTS-109",
    "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)"
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  "tender": {
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        },
        "renewal": {
          "description": "Extension periods of 12 months and 12 months available."
        },
        "hasOptions": true,
        "hasRenewal": true,
        "description": "The purpose of the Student Awards System is to manage the processing of student bursary applications. The Student Awards Service Team process circa 9,600 student applications a year and receive circa 12,000 phones call a year.\nThe project scope will focus on the Students Awards Service and Student Streamlining Service within the Employment Services Division of NWSSP and will engage with key stakeholders such as Students, Higher Education Institutes and Commissioning body Health Education and Improvement Wales (HEIW).\nThe overall project scope is to provide a procured framework for Shared Services to draw down a Student Bursary Application solution to support the management of bursary applications and contribute to improving the bursary application experience for Healthcare Students. In addition to that, the solution is required to support a number of additional service efficiencies that have been identified and present timely opportunities to align with other key initiatives such as Student Streamlining. The solution will also be required to support the delivery of our entire services for Healthcare Students and stakeholders in both Welsh & English throughout each stage of the solution.\nDELIVERABLES\nThe key deliverables for the Student Awards Bursary System will be bilingual & based on the following:\n1.\tImplement, test & go live achieved before 31st March 2022 – Bursary solution.\n2.\tImplement, test & go live Student Streamlining  module – Autumn 2022. Interface will be required for this module.\n3.\tReceive online student applications.\n4.\tRequest evidence to support the student application.\n5.\tEnable assessment of the application and evidence by the service.\n6.\tAdhere to Information Governance policies and procedures where applicable and maintains confidentiality.\n7.\tCommunicate application outcomes to students.\n8.\tProvide knowledge management to students via solution.\n9.\tThe solution must be able to function in Welsh and English for students and operational stakeholders applying the same functionality principles at each stage of the solution and comply with Welsh Language Measure Act 2011 & Welsh Language Standards 2018.\n10.\tAbility to monitor progress & performance through stages of student bursary pathway.\n11.\tDigital dashboard that is interoperable for key end user & stakeholder.\ni.\tStudent dashboard\nii.\tTeam dashboard\niii.\tManager dashboard\niv.\tStakeholder view\n12.\tSuite of standard & customisable reporting based on business rules highlighting for example performance delays / bottlenecks within pathway with an ability to directly link with non-compliance records (drill down).This function would be available to the administrator licence.\n13.\tAbility to interface with other NHS organisational systems (details of systems below).\n14.\tDocument management functionality & sharing across stakeholder group.\n15.\tThe solution must be the source of all communication and multi - faceted in respect of  managing notifications, email, intelligent FAQ system.\n16.\tFunctionality to sign up to terms & conditions to an identifiable category of students. This function will also need to support multiple versions of the terms and conditions.\n17.\tPush workload. For example re-assigning workload.\n18.\tSolution must maximise use of technology to validate evidence.\n19.\tChatbot technology with AI.\n20.\tCloud based solution.\n21.\tCompatible with Microsoft 365.",
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    "title": "Student Award System",
    "status": "active",
    "coveredBy": [
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    "documents": [
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    "bidOpening": {
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    "legalBasis": {
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    "awardPeriod": {
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    },
    "description": "The purpose of the Student Awards System is to manage the processing of student bursary applications. The Student Awards Service Team process circa 9,600 student applications a year and receive circa 12,000 phones call a year.",
    "tenderPeriod": {
      "endDate": "2021-09-16T12:00:00+01:00"
    },
    "hasRecurrence": false,
    "classification": {
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      "scheme": "CPV",
      "description": "Software package and information systems"
    },
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        "cy"
      ]
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    "submissionMethod": [
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    "procurementMethod": "open",
    "mainProcurementCategory": "goods",
    "submissionMethodDetails": "https://etenderwales.bravosolution.co.uk/web/login.shtml",
    "procurementMethodDetails": "Open procedure"
  },
  "parties": [
    {
      "id": "GB-FTS-109",
      "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)",
      "roles": [
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        "centralPurchasingBody"
      ],
      "address": {
        "region": "UK",
        "locality": "Cardiff",
        "postalCode": "CF15 7QZ",
        "countryName": "United Kingdom",
        "streetAddress": "4-5 Charnwood Court,, Heol Billingsley, Parc Nantgarw"
      },
      "details": {
        "url": "https://nwssp.nhs.wales/",
        "buyerProfile": "https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221",
        "classifications": [
          {
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE",
            "description": "Body governed by public law"
          },
          {
            "id": "07",
            "scheme": "COFOG",
            "description": "Health"
          }
        ]
      },
      "identifier": {
        "legalName": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)"
      },
      "contactPoint": {
        "url": "https://etenderwales.bravosolution.co.uk/web/login.shtml",
        "email": "Michael.Veasey@wales.nhs.uk"
      }
    },
    {
      "id": "GB-FTS-111",
      "name": "High Court",
      "roles": [
        "reviewBody"
      ],
      "address": {
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "countryName": "United Kingdom",
        "streetAddress": "Royal Courts of Justice, The Strand"
      },
      "identifier": {
        "legalName": "High Court"
      },
      "contactPoint": {
        "telephone": "+44 2079477501"
      }
    }
  ],
  "language": "en",
  "description": "NOTE: The authority is using eTenderwales to carry out this procurement process. To obtain further information record your interest on Sell2Wales at https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=113254\n(WA Ref:113254)",
  "initiationType": "tender"
}