Student Assistance and Support Services
Buyer: APUC Limited →
What is being bought
The Authority is seeking Contractor(s) for the provision of student assistance and support services to the Scottish HE/FE sector (https://www.apuc-scot.ac.uk/?#!/members). These services include: counselling sevices, student support helpline and online mental health and wellbeing support.
Categories
Comparable-procurement analytics
Benchmarked against retained Find a Tender procedures with CPV division 85. The category anchor is Counselling services (85312320); this is a deliberately broad market comparator. The comparison is shown at several levels rather than pretending one company or region is always the best benchmark.
| Comparison set | Procedures | Reported bids per procedure | Named award suppliers | Price evidence |
|---|---|---|---|---|
| Market: CPV division 85 | 38,371 | 1 median · 19.7 average (22,930 of 38,371 with a bid count) | 1.8 average (24,591 of 38,371 with named award suppliers) | 10 comparable price pairs |
| Same buyer | 1 | Not published | Not published | Not published |
| Similar published value (0.5×–2×) | 1,280 | 3 median · 3.7 average (23 of 1,280 with a bid count) | 1.2 average (24 of 1,280 with named award suppliers) | 1 comparable price pairs |
“Reported bids” is an official aggregate, sometimes reported per lot; it is the closest available competition measure. “Named award suppliers” are winners, not all applicants.
Indicative price outcome
£520,480 is the median lowest-valid-bid benchmark for the broad CPV market sample, against this procedure’s published value of £800,000.
This is a historical comparator, not a bid-price forecast or a guaranteed saving. It excludes records where the published values cannot be sensibly compared and does not adjust for lot structure, quality weighting, framework terms or scope.
Procurement strategy & market signals
Planning & early market engagement
No planning milestones published.
Related procurements
No linked framework, prior procurement or reprocurement published.
Documents & submission route
No documents are published in the current source record.
Source data inventory
Diagnostic view. “Not published” means this current release does not provide a value.
| OCID | ocds-h6vhtk-05f5ef |
|---|---|
| Latest release ID | 048329-2026 |
| Latest release timestamp | Mon May 25 2026 09:21:23 GMT+0000 (Coordinated Universal Time) |
| Source | find-a-tender |
| Official notice URL | Not published |
| Tender status | Not published |
| Procurement method | Not published |
| Procurement method details | Not published |
| Main procurement category | services |
| Above threshold | Not published |
| Legal basis | 32014L0024 |
| Tender period: start | Not published |
| Tender period: end | Not published |
| Expression of interest deadline | Not published |
| Enquiry deadline | Not published |
| Award period: start | Not published |
| Award period: end | Not published |
| Submission method details | Not published |
| Submission languages | Not published |
| Electronic catalogue policy | Not published |
| Total tender value | Not published |
| Tender lots in source | 0 |
| Tender items in source | 0 |
| Tender documents in source | 0 |
| Awards in latest release | 0 |
| Contracts in latest release | 0 |
| Parties in latest release | 1 |
Notice history
| Date | Event | Reference |
|---|---|---|
| 25 May 2026 | tenderUpdate | 048329-2026 |
| 29 Apr 2026 | tender | 039324-2026 |
| 15 Dec 2025 | planning | 082983-2025 |
All source data
Unmodified official OCDS data retained by Tenderline for this procurement process.
Complete current OCDS release JSON
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"title": "Student Assistance and Support Services",
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"legalBasis": {
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"scheme": "CELEX"
},
"description": "The Authority is seeking Contractor(s) for the provision of student assistance and support services to the Scottish HE/FE sector (https://www.apuc-scot.ac.uk/?#!/members). These services include: counselling sevices, student support helpline and online mental health and wellbeing support.",
"classification": {
"id": "85312320",
"scheme": "CPV",
"description": "Counselling services"
},
"mainProcurementCategory": "services"
},
"parties": [
{
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"name": "APUC Limited",
"roles": [
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"address": {
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"postalCode": "FK8 2DZ",
"countryName": "United Kingdom",
"streetAddress": "Unit 27, Stirling Business Centre, Wellgreen"
},
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"url": "http://www.apuc-scot.ac.uk",
"buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10402"
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"identifier": {
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},
"contactPoint": {
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"email": "gtaylor@apuc-scot.ac.uk",
"telephone": "+44 1314428930"
}
}
],
"language": "en",
"initiationType": "tender"
}Complete JSON history (3 releases)
25 May 2026 · 048329-2026 · tenderUpdate
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"description": "The Authority is seeking Contractor(s) for the provision of student assistance and support services to the Scottish HE/FE sector (https://www.apuc-scot.ac.uk/?#!/members). These services include: counselling sevices, student support helpline and online mental health and wellbeing support.",
"classification": {
"id": "85312320",
"scheme": "CPV",
"description": "Counselling services"
},
"mainProcurementCategory": "services"
},
"parties": [
{
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"name": "APUC Limited",
"roles": [
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"address": {
"region": "UKM77",
"locality": "Stirling",
"postalCode": "FK8 2DZ",
"countryName": "United Kingdom",
"streetAddress": "Unit 27, Stirling Business Centre, Wellgreen"
},
"details": {
"url": "http://www.apuc-scot.ac.uk",
"buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10402"
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"identifier": {
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],
"language": "en",
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}29 Apr 2026 · 039324-2026 · tender
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"tender": {
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"lots": [
{
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"title": "Student Wellbeing Tool",
"status": "active",
"renewal": {
"description": "1 x 12-month extension."
},
"hasOptions": false,
"hasRenewal": true,
"description": "Provision of online mental health and wellbeing support: online peer to peer web portal, offering creative tools, courses and web-based therapy and online knowledge hub for students including, but not limited to, advice on wellbeing and self-help practises.",
"awardCriteria": {
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"type": "quality",
"description": "60"
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{
"type": "price",
"description": "40"
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},
"contractPeriod": {
"durationInDays": 1080
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"submissionTerms": {
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{
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"title": "Full Student Support Service",
"status": "active",
"renewal": {
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},
"hasOptions": false,
"hasRenewal": true,
"description": "This lot will be combining:\n- Counselling on a one-on-one basis given via SVC, telephone and in a face-to-face setting;\n- Student support helpline (out of hours, 24/7 or as required) via telephone and/or online methods);\n- Online mental health and wellbeing support: online peer to peer web portal, offering creative tools, courses and web-based therapy and online knowledge hub for students including, but not limited to, advice on wellbeing and self-help practises.",
"awardCriteria": {
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],
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"additionalClassifications": [
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"description": "Guidance and counselling services"
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}
],
"title": "Student Assistance and Support Services",
"value": {
"amount": 800000,
"currency": "GBP"
},
"status": "active",
"coveredBy": [
"GPA"
],
"bidOpening": {
"date": "2026-06-01T13:00:00+01:00"
},
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"lotDetails": {
"maximumLotsBidPerSupplier": null
},
"recurrence": {
"description": "3 years - 30/04/2029."
},
"techniques": {
"frameworkAgreement": {
"maximumParticipants": 6
},
"hasFrameworkAgreement": true
},
"awardPeriod": {
"startDate": "2026-06-01T13:00:00+01:00"
},
"description": "The Authority is seeking Contractor(s) for the provision of student assistance and support services to the Scottish HE/FE sector (https://www.apuc-scot.ac.uk/?#!/members). These services include: counselling sevices, student support helpline and online mental health and wellbeing support.",
"tenderPeriod": {
"endDate": "2026-06-01T12:00:00+01:00"
},
"contractTerms": {
"performanceTerms": "Submission of Management Information:\nFollowing commencement of the Framework Agreement, the Contractor will provide a performance report to the Authority on a quarterly basis to include spend by Institution under the Framework Agreement for the reporting period.\nContractors must provide the information on a quarterly basis, within 10 working days following the start of each quarter. Data must be uploaded to the website:\nhttp://ucsp.ac.uk/ using the template provided (template shall be provided during the lead-in period). The supplied template is the only format permissible and should contain Contractor name, tender reference, total net spend by institution each month. If there has been no spend for the quarter, then this will still require you to log in and record a nil spend return."
},
"hasRecurrence": true,
"classification": {
"id": "85312320",
"scheme": "CPV",
"description": "Counselling services"
},
"submissionTerms": {
"languages": [
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]
},
"submissionMethod": [
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],
"procurementMethod": "open",
"selectionCriteria": {
"criteria": [
{
"type": "suitability",
"appliesTo": [
"supplier"
],
"description": "(LOT 1 ONLY)\nCounsellors and all Service Provider Personnel attending any Institutions or interacting with students sites must have PVG Scheme Membership. This is a minimum requirement and Bidders are asked to confirm membership in their response to the Single Procurement Document (SPD);\nKey Personnel to be qualified members of British Association for Counselling and Psychotherapist (BACP), UK Council for Psychotherapy (UKCP) or equivalent;\nKey Personnel to be a chartered Counselling/Clinical psychologist and member of the British Psychological Society (BPS) and also hold registration with The Health and Care Professions Council (HCPC) and COSCA/ Counselling & Psychotherapy in Scotland."
},
{
"minimum": "With reference to question 4B.5 of the SPD in the qualification questionnaire, bidders must confirm they can provide the following supporting evidence prior to award:\nEmployers (Compulsory) Liability Insurance = 5,000,000 GBP\nProfessional Indemnity = 1,000,000 GBP\nPublic Liability Insurance = 5,000,000 GBP\nA copy of the Insurance Certificate or Brokers Letter must be provided prior to award to demonstrate that the Insurance requirements can be met. All Insurance requirements are minimum standards and are mandatory. A fail will result in elimination of the procurement exercise.\nTo demonstrate and evidence suitable economic standing, successful Contractors will be required to provide 2 years audited accounts, or equivalent if awarded to the Framework Agreement. Alternatively, if the Contractor is unable to provide the required accounting information, e.g. due to being a new business, then they will be required to provide a banker's letter demonstrating their willingness to the support the Contractor's organisation over the term of the framework agreement. Please refer to 4B.6 of the SPD."
},
{
"type": "technical",
"appliesTo": [
"supplier"
],
"description": "Tenderers must confirm they have (or have access to) the relevant supply chain management and tracking systems to ensure a resilient and sustainable supply chain. This includes confirmation that they have the systems in place to pay subcontractors through the supply chain\npromptly (i.e. no later than 30 days after the invoice (or similar claim) relating to the payment is presented) and effectively, and provide\nevidence when requested of:\na) their standard payment terms\nb) ≥95% of all supply chain invoices being paid on time (in accordance with the terms of contract) in the last financial year.\nIf the bidder is unable to confirm (b) they must provide an improvement plan, signed by their Director, which improves the payment performance."
}
]
},
"mainProcurementCategory": "services",
"submissionMethodDetails": "http://www.publictendersscotland.publiccontractsscotland.gov.uk",
"procurementMethodDetails": "Open procedure"
},
"parties": [
{
"id": "GB-FTS-2420",
"name": "APUC Limited",
"roles": [
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"centralPurchasingBody"
],
"address": {
"region": "UKM77",
"locality": "Stirling",
"postalCode": "FK8 2DZ",
"countryName": "United Kingdom",
"streetAddress": "Unit 27, Stirling Business Centre, Wellgreen"
},
"details": {
"url": "http://www.apuc-scot.ac.uk",
"buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10402",
"classifications": [
{
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"scheme": "TED_CA_TYPE",
"description": "Body governed by public law"
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{
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"scheme": "COFOG",
"description": "Education"
}
]
},
"identifier": {
"legalName": "APUC Limited"
},
"contactPoint": {
"url": "http://www.publictendersscotland.publiccontractsscotland.gov.uk",
"name": "Grace Taylor",
"email": "gtaylor@apuc-scot.ac.uk",
"telephone": "+44 1314428930"
}
},
{
"id": "GB-FTS-7117",
"name": "Stirling Sheriff Court",
"roles": [
"reviewBody"
],
"address": {
"locality": "Stirling",
"postalCode": "FK8 1NH",
"countryName": "United Kingdom",
"streetAddress": "Sheriff Court House, Viewfield Place"
},
"identifier": {
"legalName": "Stirling Sheriff Court"
},
"contactPoint": {
"email": "enquiries@scotcourts.gov.uk"
}
}
],
"language": "en",
"description": "Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.\nSuppliers should confirm they will be in a position to complete (at point of award) the following:\nAppendix A Form of Tender\nAppendix B Freedom of Information\nAppendix D APUC Sustain Supply Chain Code of Conduct\nThe buyer is using PCS-Tender to conduct this ITT exercise. The Project code is 31588. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343\nCommunity benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/\nA summary of the expected community benefits has been provided as follows:\nIn line with the Procurement Reform Act (2014), the Contractor will work with the Authority to consider what community benefits can be delivered through this Framework Agreement. This will include, whenever feasible, ensuing that any Institution undertaking a call off can capture community benefits. These may include, but not limited to, employment and recruitment, skills and training opportunities, community engagement and anything delivered through the contract intended to improve the economic, social or environmental wellbeing of the community in a way that is additional to the main purpose of the Framework Agreement.\n(SC Ref:829016)",
"initiationType": "tender"
}15 Dec 2025 · 082983-2025 · planning
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"tender": {
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"currency": "GBP"
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"description": "Counselling services"
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"locality": "Stirling",
"postalCode": "FK8 2DZ",
"countryName": "United Kingdom",
"streetAddress": "Unit 27, Stirling Business Centre, Wellgreen"
},
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"identifier": {
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"contactPoint": {
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],
"language": "en",
"description": "NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=818582.\n(SC Ref:818582)",
"initiationType": "tender"
}