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Published 28 Nov 2025, 16:29 GMT

Official UK procurement notice

Strengthening Families Together: Families First Programme - Disability Support

Official notice

Authority: Wrexham County Borough Council (Local council)

2 lotsServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable
Published estimate£750,000total for 2 lots · £900,000 inc. VAT
Submissions closed 8 Jan 2026
Lots 2see the lot list below
Contract term 3 yrsends 31 Mar 2029 · up to 31 Mar 2031 with extensions · starts 1 Apr 2026

What is being bought2 lots · detail below

Published requirement description

Strengthening Families Together: Families First Programme

Disability Support

Divided into two Lots

A UK3 (ocds-h6vhtk-05996f) has been published for this but the lots were divided into specific services

Background/Context

Families First is designed to improve outcomes for children, young people and families. It places an emphasis on early intervention, prevention, and providing support for whole families, rather than individuals. The programme promotes greater multi-agency working to ensure families receive joined-up support when they need it. The intention of the programme is to provide early support for families with the aim of preventing problems escalating. Families First Programme Guidance April 2017.

Families’ First principles

Services provided through the programme should take account of the following guiding principles:

  • Family-focussed – services should take a whole family approach to improving outcomes.
  • Bespoke – services should be tailored to individual family circumstances.
  • Empowering – services should seek to empower families to take control of their lives, to give them an increased sense of ownership and investment in their outcomes.
  • Integrated - services should be effectively coordinated and planned to ensure a seamless progression for families between different interventions and programmes.
  • Intensive – a vigorous approach and relentless focus must be maintained which can adapt to families’ changing circumstances.
  • Local – services should address the needs of local communities and, where possible, seek opportunities to link in with other local programmes, including Flying Start and Supporting People
  • Pro-active – seeking early identification of need and securing appropriate interventions in a timely way.
  • Sustainable – services should always seek to provide long-term sustainable solutions. They should seek to address the root causes of problems and not 5 just the symptoms to enable families to continue to progress after intervention has ceased.

Wrexham County Borough Council has undertaken Preliminary Market Engagement work to support us to make informed decisions by understanding the demand, capacity, and capability for delivering services. This has used alongside nationally available data to inform and support us when shaping the commissioning strategy and model.

All Services Specifications

Please note the following, which provides an overview of the priorities for these provisions.

  1. Services should take a whole family approach to improving outcomes and should be tailored to individual family circumstances. There should be a focus on developing a more joined-up, responsive service provision across partner organisations that puts the unique needs of families at its heart.
  2. Services should seek to empower children, young people and families to take control of their lives, to give them an increased sense of ownership and investment in their outcomes. They should be effectively coordinated and planned to ensure a seamless progression for children, young people and families between different interventions and programmes and should be flexible so they can adapt to children, young people and families’ changing circumstances.
  3. Services should provide early help in a timely way and should link in with other local programmes and statutory provision, including TAC, WFIS, Flying Start, Additional Learning Needs support and other provision for children and young people and parents.
  4. Services should always seek to provide long-term sustainable solutions and should encourage independence, not service dependence; they should seek to address the root causes of problems and not just the symptoms to enable children, young people and families to continue to progress after intervention has ceased.
  5. We want children from all backgrounds have the best start in life, giving everyone the opportunity to reach their full potential and maximise their chances of leading a healthy, prosperous and fulfilling adulthood, enabling them to participate fully in communities, the workplace, and contribute to the future economic success of Wales.
  6. We want to drive down waiting lists for statutory, early help and support services in order to provide support as early as possible and reduce the risk of escalating needs.
  7. We want to ensure that provision is available to children, young people and families in different communities and different kinds of parents / carers, and would be interested in bids that target particular harder to reach communities, such as:

a. Polish Families

b. Traveller families

c. BAME families

d. Refugee / Asylum Seeker families.

e. Families affected by substance misuse, mental health and domestic abuse.

f. Families affected by disability.

g. Families affected by imprisonment.

h. Young parents

i. Fathers and male carers

All commissioned services must be available for any children, young people and families living in Wrexham to access, provided the service is suitable for them and would meet their needs.

The Service to be provided.

Disability Support Total Value £150,000 per annum Maximum Value.

The primary focus is to support children and young people with complex needs and disabilities, along with their families, through a holistic and person-centred approach. Services should promote coordination and integration with wider provision, enhance access to education, training and employment, and respond flexibly to individual needs. Additionally, services should encourage inclusive leisure opportunities for both individuals and families, with a particular emphasis on access to respite support.

All commissioned services will be expected to promote and support wellbeing as a core priority, embedding approaches that enhance emotional, physical and social wellbeing into delivery under the legal duty to contribute to the seven national wellbeing goals of the Well-being of Future Generations (Wales) Act 2015.

Service Providers must demonstrate how they will deliver interventions across multiple communities within Wrexham, ensuring equitable access and responsiveness to local needs. Consideration should be given to how services will be inclusive, culturally competent and adaptable to the diverse needs of the communities of Wrexham.

Disability Support has been divided into 2 Lots. Service Providers may choose to tender for one or more Lots on the basis that they have sufficient capacity to meet the requirements of each Lot. Service Providers who are tendering for more than one Lot must be in a position to accept the Lots they are successful for and not hand back any Lot due to capacity issues

  • The authority expects to re-tender this requirement around 31 Jan 2031, 23:59 GMT.
  • How the procedure runs: Evalution - first stage Interview - Second Stage

CPV: Social services · Social work services without accommodation

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£750,000 together) · same evaluation weights on every lot
Lot #1Families First Disability Support (Proc-25-152B) Lot 1 - Bespoke 1:1 support for Children and Young People with Complex Needs and/or Disability and their familiesRenewal 3 yrsSMEVCSEPublished value£250,000

itt_121503 - Families First Disability Support (Proc-25-152B) Lot 1 - Bespoke 1:1 support for Children and Young People with Complex Needs and/or Disability and their families

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £250,000 exc. VAT · £300,000 inc. VAT
Delivery: WalesEligibility: SME eligibleVCSE eligible
Extensions: 2 years in annual increments
Lot #2Families First Disability Support (Proc-25-152B) Lot 2 - Activities, Respite and Inclusive Days out for CYP with Complex Needs or Disability and their families.Renewal 3 yrsSMEVCSEPublished value£500,000

itt_121504 - Families First Disability Support (Proc-25-152B) Lot 2 - Activities, Respite and Inclusive Days out for CYP with Complex Needs or Disability and their families

Contract period: 1 Apr 2026 – 31 Mar 2029 (3 yrs) · up to 31 Mar 2031 with extensionsValue: £500,000 exc. VAT · £600,000 inc. VAT
Delivery: WalesEligibility: SME eligibleVCSE eligible
Extensions: 2 Years in annual increments

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 100%
Published sub-criteria (1)
  • Technical: 100%
Published award criteria (1)
  • Technical: Quality
Lot distribution rule: Lots may be awarded together

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 31 Jan 2031
First published
28 Nov 2025, 16:29 GMT
Last source update
28 Nov 2025, 16:29 GMT
Award evaluation window
Submission end – 27 Feb 2026
Authority reference
Proc-25-152B
FTS notice number
2025/S 000-078238
Latest notice
Tender notice (UK4)
Classification (CPV)
Social servicesSocial work services without accommodation
Delivery area
Wales (UKL23)
Official registry OCID
ocds-h6vhtk-05eb5d Find a Tender
Contract terms summary

Quarterly in arrears

How it runs

Evalution - first stage

Interview - Second Stage

Review and risk notes
Risks

Service requirements could evolve

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on Sell2Wales
Supplier login requiredElectronic submission allowedLanguage: CY, EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
8 Jan 2026, 12:00 GMT
Clarification deadline
17 Dec 2025
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
cy, en
Detailed submission instructions & authority contactsFrom official release

etenderwales.bravosolution.co.uk/web/login.shtml ↗

When submitting an application for the Pre-Qualifying Questionnaire please use:

itt_ 121500 - Families First Disability Support (Proc-25-152B) PRE QUALIFICATION

When submitting an application for each individual Lot for the Technical and Commercial element please use the following:

itt_121503 - Families First Disability Support (Proc-25-152B) Lot 1 - Bespoke 1:1 support for Children and Young People with Complex Needs and/or Disability and their families

itt_121504 - Families First Disability Support (Proc-25-152B) Lot 2 - Activities, Respite and Inclusive Days out for CYP with Complex Needs or Disability and their families.

Timeline

28 Nov 2025 → 1 Apr 2026 · 5 dates
  1. Tender notice published334 days ago
    28 Nov 2025, 16:29 GMT
  2. Clarification questions by315 days ago
    17 Dec 2025
  3. Submission deadline293 days ago
    8 Jan 2026, 12:00 GMT
  4. Award decision expected by242 days ago
    27 Feb 2026, 23:59 GMT
  5. Contract starts210 days ago
    1 Apr 2026, 00:00 BST

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    28 Nov 2025, 16:29 GMT
    UK4

Contracting authority & participating public bodies

Wrexham County Borough Council

Contracting authorityPublic authority - sub-central governmentWelsh devolved regulations apply GB-PPON: PJHN-6516-JQNZ Commissioning Procurement and Contract Management Unit, Wrexham, North West, L11 1ARContact email, phone

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Bidding documents and specificationstenderBidding documents and specificationsAccess: https://etenderwales.ukp.app.jaggaer.com/ When submitting an application for the Pre-Qualifying Questionnaire please use: itt_ 121500 - Families First Disability Support (Proc-25-152B) PRE QUALIFICATION When submitting an application for each individual Lot for the Technical and Commercial element please use the following: itt_121503 - Families First Disability Support (Proc-25-152B) Lot 1 - Bespoke 1:1 support for Children and Young People with Complex Needs and/or Disability and their families itt_121504 - Families First Disability Support (Proc-25-152B) Lot 2 - Activities, Respite and Inclusive Days out for CYP with Complex Needs or Disability and their families.

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender