Find a TenderAwarded without competitionContract award notice
Published 30 Jul 2026, 11:14 BST

Official UK procurement notice

Strategic Partner Support · UK public procurement notice

Official notice

Procurement agent: Cardiff and Vale University Health Board·On behalf of: Velindre University NHS Trust

Direct awardSME suitable
Awarded value£495,000published award · exc. VAT
Award in standstill 24 Aug 2026no call for competition
Award (standstill) to NAPC SERVICES LIMITED

What is being bought

Published requirement description

Cardiff and Vale University Health Board has invested in a critical programme of strategic transformation which has started to shape the future of health and care delivery across the nation. This initiative is progressing well and is making impressive inroads, having developed and implemented a cohesive, long-term vision and strategy that is addressing the evolving needs of the population, is responding to systemic challenges and ensuring the implementation of sustainable integrated care models across the nation.

The partner will need to bring recognised expertise in community and primary care models, national and international experience, practical delivery capability, community engagement and organising expertise, strengths-based co-production, programme and project management capability, strategic leadership support and the ability to build local system maturity. The support must enable the Health Board and its partners to move from reactive, illness-based care towards a preventative, population health-driven and community-by-design model. The partner will work to programme leads to enable and support delivery of the following over the first 24 months:

Programme establishment:

  • Rapidly establish the CbD programme with clear projects and workstreams, a defined programme plan and agreed programme management and governance structures.
  • Development of a shared ambition, understanding and ownership of the programme to include a robust 24-month co-production, engagement and communication plan
  • Development of a benefits realisation plan inc agreeing and implementing outcome measures and ensure regular reporting
  • Build consensus and consistency amongst all stakeholders

Planning & Delivery:

  • Develop and agreed model of care which includes mapping and agreeing community footprints
  • Develop a workforce plan to enable delivery of the new model of care
  • Develop new approaches to clinical governance
  • Test the new neighbourhood model with identified first phase sites
  • Development of the new leadership approaches required to deliver the new model of care
  • Support a programme of leadership development to help ensure that the appropriate relationships, behaviours and accountabilities are in place
  • Introduce new ways of working amongst the front-line teams
  • Activate our workforce through autonomy and a quality improvement approach
  • Activate patients through a shift in focus
  • Challenge the thinking around the traditional models of delivery around outpatients, primary/community & secondary care interface, UEC models
  • Ground the ongoing strategy around creating health within Cardiff & Vale to effectively manage demand out of hospital
  • Build new approaches to the commission of a new delivery model that collectively leads to a population health risk reduction
  • Identify requirements for system wider enablers and work to develop solutions with partners for areas such as estates and digital
  • Support the development and writing of a business case to deliver the new model
  • Spread and scale areas of good practice provide hands on support to delivery teams where required
  • Support in the development of meaningful outcome metrics to form part of the CbD dashboard

Bespoke Support

  • Assuming a critical friend role and where required providing senior level support and guidance to organisational Executives
  • Providing overall programme assurance
  • Provision of clinical experts and leaders to aid clinical conversations and adoption
  • Access to national policy thinking to shape the future direction of the programme
  • Making introductions to other partner clients to share experiences and learning

The lotProcurement structure

single lot · no lot value published
Lot #1AwardedSME

Procedure terms & legal framework

From the official record
Procedure method
Direct award
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Notice status
Awarded without competition
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Direct award (no call for competition)
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
30 Jul 2026, 11:14 BST
Last source update
24 Aug 2026, 16:27 BST
Authority reference
CAV-DIR (26-27) 73
FTS notice number
2026/S 000-080535
Latest notice
Contract award notice (UK6)
Delivery area
Wales (UKL22)
Official registry OCID
ocds-h6vhtk-06d754 Find a Tender
Why no open competition
Single Suppliers Technical Reasons
Published justification

NAPC Services Limited offers highly specialised and nationally recognised expertise in facilitating strategic collaboration across complex health systems. Their extensive experience includes direct engagement with Chief Executives from all seven Welsh Health Boards, as well as key national organisations such as Public Health Wales, HEIW, DHCW, and NHS Wales Shared Services Partnership.

Having already successfully progressed the critical programme of strategic transformation, NAPC is now required to further advance the programme and support the development and delivery of the Community by Design element and provide practical programme design and delivery support for a transformational model of integrated community and primary care across Cardiff and Vale.

NAPC has played a central role in developing integrated neighbourhood care models and supporting long-term strategic planning for NHS Wales, contributing to the creation of a 10-year vision that addresses current challenges and identifies practical solutions for future transformation. Their facilitation of the Welsh CEO Forum and HEIW leadership workshops has further strengthened leadership alignment and strategic coherence across the system. With a proven track record in leading system-level transformation in regions such as Dorset, South Yorkshire, and North Central London, NAPC brings a unique capability to convene senior stakeholders, build consensus, and drive change. This level of expertise and trusted engagement is not readily available in the market. Given the need for continuity, pace, and consistency in strategic facilitation, and the absence of suitable alternatives, a direct award is justified under the Procurement Act 2023 via a Transparency Notice.

Review and risk notes
Risks

Dependency on Key Personnel:

The success of strategic facilitation relies heavily on the involvement of experienced NAPC facilitators who have established relationships with NHS Wales stakeholders. Any unavailability or change in key personnel could disrupt continuity and affect the quality of engagement.

Stakeholder Alignment and Engagement:

The contract's effectiveness depends on active participation and alignment among senior leaders across Health Boards and national bodies. Limited engagement or conflicting priorities among stakeholders could hinder progress and dilute the impact of facilitated sessions.

Pace of Delivery:

The requirement to deliver strategic outcomes at pace introduces a risk of compressed timelines, which may affect the depth and quality of facilitation, particularly if unforeseen delays or scheduling conflicts arise.

Evolving Strategic Priorities:

NHS Wales' strategic direction may evolve during the contract period. If priorities shift significantly, there is a risk that the scope of facilitation may no longer fully align with emerging needs, requiring contract modification or additional support.

Contract Modification Constraints:

Only risks explicitly described in this notice can be used to justify future contract modifications. Any unforeseen changes not covered here may limit flexibility in adapting the contract to meet evolving requirements.

How it was run

Official notice
Submission deadline
—

Timeline

24 Aug 2026 → 3 Sept 2026 · 2 dates
  1. Notice published60 days ago
    24 Aug 2026, 16:27 BST
  2. Standstill ends49 days ago
    3 Sept 2026, 23:59 BST

Notice history

3 events · 2 releases on Find a Tender · since 30 Jul 2026
  1. Transparency notice published
    30 Jul 2026, 11:14 BST
    UK5
  2. Contract award notice published
    24 Aug 2026, 16:27 BST
    UK6
  3. Contract signature expected
    7 Sept 2026, 23:59 BST
    scheduled

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £495,0001 award exc. VAT
Awarded toValueDateStatus
NAPC SERVICES LIMITED7 Sept 2026 – 6 Sept 2028£495,00024 Aug 2026standstill to 3 Sept 2026Standstill

Contracting authority & participating public bodies

3 public bodies on the notice

Cardiff and Vale University Health Board

Procurement agentPublic authority - central governmentWelsh devolved regulations apply GB-PPON: PPPR-7969-BTJG Woodland House, Maes-Y-Coed Rd, Cardiff, Wales, CF14 4HHContact name, email, phone

Clients of the procurement agent

Bidders & participating suppliers

1 commercial party on the notice
  • NAPC Services LimitedAwarded supplierGB-PPON: PLVZ-7393-MVMQ Suite 115 Watermoor Point Road, Cirencester, England, South West, GL7 1LFContact email

Official documents & specifications (2)

Official links; attachments are not copied

Notices published for this procedure

  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Transparency notice awardTransparency noticeUK5Transparency notice on Find a Tender