Strategic CRM Platform

{
  "id": "021592-2026",
  "tag": [
    "award",
    "contract"
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "value": 3,
        "measure": "bids",
        "relatedLot": "1"
      },
      {
        "id": "2",
        "value": 3,
        "measure": "finalStageBids",
        "relatedLot": "1"
      },
      {
        "id": "3",
        "value": 3,
        "measure": "smeFinalStageBids",
        "relatedLot": "1"
      },
      {
        "id": "4",
        "value": 0,
        "measure": "vcseFinalStageBids",
        "relatedLot": "1"
      }
    ]
  },
  "date": "2026-03-11T08:13:26Z",
  "ocid": "ocds-h6vhtk-04fcd6",
  "buyer": {
    "id": "GB-COH-RC000657",
    "name": "UNIVERSITY OF LANCASTER"
  },
  "awards": [
    {
      "id": "1",
      "date": "2026-03-05T00:00:00Z",
      "items": [
        {
          "id": "1",
          "relatedLot": "1",
          "deliveryAddresses": [
            {
              "region": "UKD",
              "country": "GB",
              "countryName": "United Kingdom"
            }
          ],
          "additionalClassifications": [
            {
              "id": "72200000",
              "scheme": "CPV",
              "description": "Software programming and consultancy services"
            }
          ]
        }
      ],
      "value": {
        "amount": 1087612.5,
        "currency": "GBP",
        "amountGross": 1305135
      },
      "status": "pending",
      "renewal": {
        "description": "To ensure all phases of work are complete"
      },
      "documents": [
        {
          "id": "021592-2026",
          "url": "https://www.find-tender.service.gov.uk/Notice/021592-2026",
          "format": "text/html",
          "noticeType": "UK6",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "datePublished": "2026-03-11T08:13:26Z"
        }
      ],
      "suppliers": [
        {
          "id": "GB-COH-05953173",
          "name": "Creation Technology Solutions"
        }
      ],
      "hasRenewal": true,
      "milestones": [
        {
          "id": "1",
          "type": "futureSignatureDate",
          "status": "scheduled",
          "dueDate": "2026-03-25T23:59:59Z"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2028-04-23T23:59:59+01:00",
        "startDate": "2026-04-08T00:00:00+01:00",
        "maxExtentDate": "2028-07-31T23:59:59+01:00"
      },
      "standstillPeriod": {
        "endDate": "2026-03-23T23:59:59+00:00"
      },
      "mainProcurementCategory": "services",
      "assessmentSummariesDateSent": "2026-03-06T00:00:00Z"
    }
  ],
  "tender": {
    "id": "SP251418",
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "title": "Strategic CRM Platform",
    "status": "complete",
    "legalBasis": {
      "id": "2023/54",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents",
      "scheme": "UKPGA"
    },
    "description": "Lancaster University has procured a strategic CRM platform to deliver a transformative student and staff experience, aligning closely with our strategic ambition of becoming a globally recognised leader among higher education institutions.",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Competitive flexible procedure"
  },
  "parties": [
    {
      "id": "GB-COH-RC000657",
      "name": "UNIVERSITY OF LANCASTER",
      "roles": [
        "buyer"
      ],
      "address": {
        "region": "UKD44",
        "country": "GB",
        "locality": "Lancaster",
        "postalCode": "LA1 4YW",
        "countryName": "United Kingdom",
        "streetAddress": "Bailrigg"
      },
      "details": {
        "url": "http://https//www.lancaster.ac.uk",
        "classifications": [
          {
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE",
            "description": "Public authority - sub-central government"
          }
        ]
      },
      "identifier": {
        "id": "RC000657",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "tenders@lancaster.ac.uk"
      },
      "additionalIdentifiers": [
        {
          "id": "PHYT-3516-XDZY",
          "scheme": "GB-PPON"
        }
      ]
    },
    {
      "id": "GB-COH-05953173",
      "name": "Creation Technology Solutions",
      "roles": [
        "supplier"
      ],
      "address": {
        "region": "UKI75",
        "country": "GB",
        "locality": "London",
        "postalCode": "W4 4PH",
        "countryName": "United Kingdom",
        "streetAddress": "The Barley Mow Centre, Chiswick"
      },
      "details": {
        "vcse": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "publicServiceMissionOrganization": false
      },
      "identifier": {
        "id": "05953173",
        "scheme": "GB-COH"
      },
      "contactPoint": {
        "email": "mark.fountaine@creation.technology"
      }
    }
  ],
  "language": "en",
  "initiationType": "tender"
}