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Stoke on Trent City Council - Telecare Services Notice

Radio
television
communication
+1 more
Location not published
Published value
Not published
Submission deadline Not published
Lots published0
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: STOKE-ON-TRENT CITY COUNCIL: "Stoke on Trent City Council - Telecare Services Notice". Published status: tenderUpdate. Published value: Value not published. Lot information not published. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthoritySTOKE-ON-TRENT CITY COUNCILScope & CategoriesNot publishedSubmission Window
Recorded
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: STOKE-ON-TRENT CITY COUNCIL
Market Analytics
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Derived from OCDS awards & bid statistics
Published history for STOKE-ON-TRENT CITY COUNCIL. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
3Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 1 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthoritySTOKE-ON-TRENT CITY COUNCIL
Procedure methodNot published
Procurement categoryNot published
StatusNot published
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published16 Dec 2024, 09:23 GMT
Last source update16 Dec 2024, 09:23 GMT
Recurring procurementNot published
ClassificationRadio, television, communication, telecommunication and related equipment
Delivery areaLocation not published
OCIDocds-h6vhtk-04b6e7
What is being bought
Stoke on Trent City Council currently provides an in-house Telecare Service offer, renowned for its gold standard across all elements. The Telecare Service provides assistive technology services to self-funders in the Stoke-on-Trent and immediate-surrounding area, and to adult social care clients in Stoke-on-Trent. The service includes: - Assessment of telecare equipment requirements, - Purchase, provision, maintenance and recycling of relevant equipment, - monitoring of activations, medical triage of emergency calls and taking actions to meet people's requirements (using response service wherever safe to do so, rather than ambulance callout), - 24/7 emergency response including attendance at the person's house, medical triage, taking vital signs, moving people from floor to bed/chair using lifting equipment and safe moving techniques and welfare visits. Our internal service is currently supporting 4500 clients overall, each of whom have access to emergency response and 24/7 services. The service operates to the following targets: - Answering activations = 99% within 1 minute, 99.5% within 3 minutes. This does not include where calls are answered and put on hold. - Emergency responses = 90% of responses within 45 minutes of alarm activation - Installation = urgent installations within 2 working days, standard installations within 10 working days - Digital-ready = all new installations will be digitally-equipped; all equipment and call handling infrastructure will be completely digital by 31 December 2025. The council wishes to continue fulfilling its current services to the same high standard, though recognises the need to engage with the innovative providers within the market to better understand the wider offer which may be available in an ever-developing digital service area. If you are interested in any further discussions regarding this notice please contact Alex.Dracup@stoke.gov.uk, with the reference 'Telecare Services Notice' where additional details can be discussed.
What changed
From the official release history
  1. Status changed to published status
    16 Dec 2024, 09:23 GMT
  2. Official notice release published
    16 Dec 2024, 09:23 GMT
  3. Status changed to planned
    15 Nov 2024, 14:10 GMT
  4. Official notice release published
    15 Nov 2024, 14:10 GMT
  5. Buyer information updated
    15 Nov 2024, 14:10 GMT
  6. Published tender amendment
    Not published
    The opportunity to discuss this with Stoke on Trent has now ended - Thankyou for all those that have contacted us via the original notice.
Lots and requirements (0)
Published by the contracting authority
No data
No lots are published for this procedure
Timeline
  1. Procedure published
    16 Dec 2024, 09:23 GMT
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

STOKE-ON-TRENT CITY COUNCIL

Contracting authority GB-FTS-128776
View buyer profile
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published