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Find a TenderAwardedContract details notice
Published 18 Aug 2025, 12:38 BST

Official UK procurement notice

Stakeholder survey · UK public procurement notice

Official notice

Authority: Office of Rail and Road (Central government)

ServicesBelow threshold - open competitionBelow thresholdSME suitable
Sectors: Business Services & Consultancy (79) Delivery: UK
Published estimate£140,000£168,000 inc. VAT
Submissions closed 19 Sept 2025awarded 24 Oct 2025
Awarded to DJS Research Ltd
Contract term 4 moends 1 Mar 2026 · up to 1 Mar 2029 with extensions · starts 20 Oct 2025

What is being bought

Published requirement description

This survey will assess current stakeholder perceptions of ORR's reputation, brand, performance, skills, capabilities and delivery. It will also test stakeholder perceptions against both our core strategic objectives and some of the key attributes we aim to be recognised for.

CPV: Customer survey services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 4 moSMEPublished value£140,000
Contract period: 20 Oct 2025 – 1 Mar 2026 (4 mo) · up to 1 Mar 2029 with extensionsValue: £140,000 exc. VAT · £168,000 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: • Option Year 1: Oct 2026 - Mar 2027 • Option Year 2: Oct 2027 - Mar 2028 • Option Year 3: Oct 2028 - Mar 2029
79342310 Customer survey services

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lot awarding rule: Quality 80% Cost 20%

Procedure terms & legal framework

From the official record
Procedure method
Below threshold - open competition
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Below threshold
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
18 Aug 2025, 12:38 BST
Last source update
5 Nov 2025, 15:47 GMT
Authority reference
ORR/CT/25-56
FTS notice number
2025/S 000-049463
Latest notice
Contract details notice (UK7)
Classification (CPV)
Customer survey services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-0589b2 Find a Tender

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredElectronic submission allowed
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
19 Sept 2025, 23:59 BST
Clarification deadline
12 Sept 2025, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Detailed submission instructions & authority contactsFrom official release

orr.bravosolution.co.uk ↗

Timeline

18 Aug 2025 → 5 Nov 2025 · 5 dates
  1. Tender notice published
    18 Aug 2025, 12:38 BST
  2. Clarification questions by
    12 Sept 2025, 23:59 BST
  3. Submission deadline398 days ago
    19 Sept 2025, 23:59 BST
  4. Contract starts368 days ago
    20 Oct 2025, 00:00 BST
  5. Latest notice published352 days ago
    5 Nov 2025, 15:47 GMT

Notice history

3 events · 2 releases on Find a Tender · since 18 Aug 2025
  1. Tender notice published
    18 Aug 2025, 12:38 BST
    UK4
  2. Contract details notice published
    5 Nov 2025, 15:47 GMT
    UK7
  3. Status changed to complete
    5 Nov 2025, 15:47 GMT

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £33,5001 contract exc. VAT
Contracts signed 1latest 24 Oct 2025
Awarded toValueDateStatus
DJS Research LtdSME£33,500 †—Awarded

Contracts

  • Contract 1 · DJS Research LtdSME

    Signed
    24 Oct 2025
    Value
    £33,500
    Period
    24 Oct 2025 – 1 Mar 2026
    Status
    active

Contracting authority & participating public bodies

Office of Rail and Road

Contracting authorityPublic authority - central government GB-PPON: PMPH-6471-MDYY 25 Cabot Square, London, London, E14 4QZContact email

Bidders & participating suppliers

1 commercial party on the notice
  • DJS Research LtdAwarded supplierGB-COH: 5494158GB-PPON: PNCG-6822-MNHH Unit 3, Pavilion Lane Strines, Stockport, North West, SK67GHContact email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender