Official UK procurement notice
Stakeholder Survey Feedback Tool & Support
Authority: Grampian Housing Association Ltd (Housing)
What is being bought
Published requirement descriptionGrampian HA wishes to appoint a single supplier to provide stakeholder surveying, feedback analysis and additional support as detailed in the ITT.
- Recurrence: 36 months unless contract is extended as indicated
CPV: Customer satisfaction survey · Customer survey services
The lotProcurement structure
single lot · no lot value publishedLot #1Grampian HA is seeking a single provider who can provide support to consolidate and…Renewal
Grampian HA is seeking a single provider who can provide support to consolidate and expand on investment to date around Stakeholder Feedback Surveys; provide Feedback Analysis; establish an annual Colleague Engagement Survey which is both impartial and externally supported; and explore the possibility to support our wider engagement, via communication and outreach with smaller groups of stakeholders on specific issues or in specific locations. Further detail is provided in the Invitation to Tender (ITT) document.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
- Staff
- Names and qualifications of delivery staff must be submitted
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- Yes · 36 months unless contract is extended as indicated
- First published
- 4 Jun 2024, 11:36 BST
- Last source update
- 4 Jun 2024, 11:36 BST
- Award evaluation window
- 9 Jul 2024 – …
- FTS notice number
2024/S 000-017261- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-046d3aFind a Tender
Publisher note: NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=767829. The buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx. Suppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems. (SC Ref:767829) Download the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=767829
How it was run
Official notice- Submission deadline
- 9 Jul 2024, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Participation fee
- document
- Bids opened
- 9 Jul 2024, 12:00 BST
Timeline
4 Jun 2024 → 2 Sept 2024 · 4 dates- Notice published4 Jun 2024, 11:36 BST
- Submission deadline9 Jul 2024, 12:00 BST
- Bids opened9 Jul 2024, 12:00 BST
- Bids must remain valid until2 Sept 2024, 23:59 BST
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Aberdeen Sheriff CourtReview body
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria