Find a TenderAwarded
Published 19 Apr 2023, 12:12 BST

Official UK procurement notice

Staff Engagement Surveys · UK public procurement notice

Official notice

Authority: APUC Ltd (Public body)

Framework agreement2 lotsServicesOpen procedureSME suitable
Framework ceiling (notional)£1,200,000total for 2 lots · framework ceiling, not attributable revenue
Submissions closed 23 May 2023awarded 8 Aug 2023
Lots 2see the lot list below

Re-procurement plannedPFB1055 AP - Staff Engagement Surveys · tender expected

What is being bought2 lots · detail below

Published requirement description

The Authority sought Contractor(s) for the provision of Staff Engagement Survey services to the Scottish Further Education and Higher Education sector.

  • Recurrence: 36-40 months

CPV: Customer satisfaction survey

How this framework works

From the published notice
Places
up to 10 suppliers · 9 bids on the busiest of 2 lots (0.9 per place) · 6 appointed

Lots and requirements (2)Procurement structure

2 lots · no lot values published · evaluation weights differ by lot
Lot #1Self-Serve (Software-Led)AwardedRenewal

Lot 1 is a self-managed service that mainly focusses on the functionality of the platform, with most of the surveys being designed and executed by the institutions themselves. Additional value-added features will be sought, such as the ability to carry out unlimited surveys, access to survey templates and ongoing dashboard support that will help optimise the quality of the provision.

Delivery: Scotland · Scotland
Extensions: The Framework Agreement is anticipated to commence on the 1st August 2023 for a period of 36 months and expire on the 31st July 2026. The Authority reserves the right to extend the Framework Agreement for a further 12-month period subject to satisfactory performance and continued Institutions requirements.Variant bids: not allowed
Lot #2Project-managed (Research House)AwardedRenewal

Lot 2 is aligned with the procurement of an outsourced and project-managed service provision and is therefore more complex as a result. A close working relationship between the contractors and institutions will be fostered throughout the term of the contract and will include on-going dialogue between the two parties. The service will be comprehensive and detailed in scope, with an end-to-end approach that will include objective setting, strategy building and action planning.

Delivery: Scotland · Scotland
Extensions: The Framework Agreement is anticipated to commence on the 1st August 2023 for a period of 36 months and expire on the 31st July 2026. The Authority reserves the right to extend the Framework Agreement for a further 12-month period subject to satisfactory performance and continued Institutions requirements.Variant bids: not allowed

What it takes to win
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How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

Conditions of participation1
  • Condition of participation
    no text published
    Minimum: Please refer to the “Qualification Envelope” of the ITT within PCS-T to answer the selection criteria. Please refer to Part IV Selection Criteria: Questions within 4B.5 of the SPD Tenderers must confirm they can provide the following supporting evidence prior to award: Profession…
What this means for your bid
  • Price carries 30–50 points depending on the lot. Read the split per lot below.
  • “Staff Engagement Surveys” is a framework: the contest is a place on its panel, up to 10 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · 36-40 months
First published
19 Apr 2023, 12:12 BST
Last source update
21 Sept 2023, 12:23 BST
Award evaluation window
23 May 2023 – …
Authority reference
PFB1046 AP
FTS notice number
2023/S 000-027892
Classification (CPV)
Customer satisfaction survey
Delivery area
Scotland (UKM)
Official registry OCID
ocds-h6vhtk-03c1fe Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment
Performance terms

Submission of Management Information Following commencement of the Framework Agreement, the Contractor will provide a performance report to the Authority on a quarterly basis to include spend by Institution under the Framework Agreement for the reporting period. Contractors must provide the information on a quarterly basis, within 10 working days following the start of each quarter. Data must be uploaded to the website: ucsp.ac.uk ↗

Publisher note: (SC Ref:744054)

How it was run

Official notice
Run through: Public Contracts Scotland · Who buys & how to bid on PCS
Supplier login requiredLanguage: EN
Access & registration note: Free single registration for Scotland; PCS-Tender (Jaggaer) for full bidding
Appointment period ends
23 May 2023, 11:00 BST
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bid validity
90 days from the deadline
Bids opened
23 May 2023, 12:00 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

23 May 2023 → 21 Sept 2023 · 3 dates
  1. Admission / appointment period endsperiod end, not a bid countdown
    23 May 2023, 11:00 BST
  2. Bids opened
    23 May 2023, 12:00 BST
  3. Notice published
    21 Sept 2023, 12:23 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    21 Sept 2023, 12:23 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Suppliers appointed 6admitted to the panel · see the list ↓
Bids received 99 from SMEs · busiest of 2 lots
Contracts signed 2latest 8 Aug 2023

2 suppliers are admitted to this framework without individual award values or dates, see the supplier list below.

Contracts

  • Project-managed (Research House)

    Signed
    8 Aug 2023
    Value
    £300,000
    Status
    active
  • Self-Serve (Software-Led)

    Signed
    8 Aug 2023
    Value
    £900,000
    Status
    active

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
1 · Self-Serve (Software-Led)9bids · 9 electronic · 9 from abroad9——
2 · Project-managed (Research House)9bids · 9 electronic · 9 from abroad9——

Contracting authority & participating public bodies

APUC Limited

Contracting authorityPublic bodyBody governed by public lawEducation Unit 27, Stirling Business Centre, Wellgreen, Stirling, Scotland, FK8 2DZContact email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Stirling Sheriff Court and Justice of the Peace CourtReview body StirlingContact email, phone

Framework contractors & participating bidders

6 commercial parties on the notice
  • Explorance IncFramework contractor 1470 Rue Peel #500, Montréal, CA, H3A 1T1Contact phone
  • Peachy MondaysFramework contractor Citypoint, 65 Haymarket Terrace, Edinburgh, Scotland, EH12 5HDContact phone
  • People InsightFramework contractor 33 Foley Street, London, UK, W1W7TLContact phone
  • SocialOptic LtdFramework contractor 2 Park Court, Pyrford Road, West Byfleet, UK, KT14 6SDContact phone
  • Survey Solutions LtdFramework contractor Causeway House, 13 The Causeway, Teddington, UK, TW11 0JRContact phone
  • Wotter Group LimitedFramework contractor Unit 81 Chichester Enterprise Centre, Chichester, UK, PO198TXContact phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.