SPS-02278 ServiceNow ITSM Support and Development

Official notice

Authority: Scottish Prison Service

Services

Sectors: IT Services & Software (72) Delivery: Scotland (UKM)

Planned pipeline valueValue not publishedpipeline notice, not a live tender

Tender notice expected 5 Jun 2025from the planned procurement notice

What is being bought

Published requirement description

In order to enhance IT service management (ITSM) capabilities, the SPS are seeking a comprehensive support contract that includes platform coordination, support, and development time.

CPV: IT services: consulting, software development, Internet and support

The lotProcurement structure

single lot · no lot value published

Lot #1The purpose of this Prior Information Notice (PIN) is to determine interest within the…Planned

The purpose of this Prior Information Notice (PIN) is to determine interest within the marketplace for this project. Those who are interested in this PIN should contact the SPS representative detailed in this PIN in the first instance to discuss the scope further. The SPS are currently developing a strategy for this project, meaning that the procurement route has not yet been determined. Further details will be provided in due course after a decision has been reached.

Delivery: Scotland

Procedure terms & legal framework

From the official record · publisher note attached

Legal basis: CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category: Services
Notice status: Past planning notice
Procurement threshold: Unspecified in notice
Regulatory regime: Standard
Commercial structure: Stand-alone contract (no framework)
Competition type: Competitive procedure
GPA / WTO covered: Yes (GPA)
Recurring procurement: Unspecified in notice
First published: 8 May 2025, 13:31 BST
Last source update: 8 May 2025, 13:31 BST
Authority reference: SPS-02278
FTS notice number: 2025/S 000-019721
Classification (CPV): IT services: consulting, software development, Internet and support
Delivery area: Scotland (UKM)
Official registry OCID: ocds-h6vhtk-050ec2 Find a Tender

Publisher note: NOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=798255. (SC Ref:798255)

How it was run

Official notice

Submission deadline: —

Timeline

8 May 2025 → 5 Jun 2025 · 2 dates

Notice published
8 May 2025, 13:31 BST
Tender notice expected
5 Jun 2025, 00:00 BST

Commercial outcome & contract awards

Pipeline notice

Awards (0): No award published
Contracts (0): No contract published
Bid statistics: No aggregate bid statistics published

Contracting authority & participating public bodies

Scottish Prison Service

Contracting authorityNational or federal agency/officePublic order and safety One Lochside, 1 Lochside Avenue, Edinburgh, Scotland, EH12 9DJContact name, email, phone

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.