Find a TenderAwardedContract details notice
Published 11 Aug 2025, 11:46 BST

Official UK procurement notice

Specialist Family & Carer Support Service

Official notice

Authority: Stockton on Tees Borough Council (Local council)

ServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Published estimate£770,000≈ £385k / year · £924,000 inc. VAT · 2 value updates
Submissions closed 9 Jan 2026awarded 20 Feb 2026
Awarded to Bridges Tees Valley [CIO]
Contract term 2 yrsends 31 Mar 2028 · up to 31 Mar 2031 with extensions · starts 1 Apr 2026

What is being bought

Published requirement description

This contract is to support the family and carers of individuals with substance misuse to ensure their physical and mental health and overall wellbeing is improved. Family members receive effective, evidence-based interventions which respond to the need of family members and reduce the effects of drug and alcohol misuse within the family unit and family relationships are improved. This includes protecting children and young people from the harmful effects of drug and alcohol use within families.

These outcomes will be achieved through the following measures:

Liaison and collaboration with partners across the system to identify and offer support to families affected by drug and alcohol misuse

Partnership working with integrated drug and alcohol service to enhance the role that families play in treatment and recovery

Structured therapeutic interventions that improve the coping skills and strengthen the family unit, and give families and carers the tools to support their affected family member to engage with drug and alcohol treatment, delivered through structured care plans and a keyworker approach

Opportunities and training for volunteering and peer mentoring

Unstructured interventions to that offer families the opportunity to receive peer support

Support and advocacy to family members of individuals affected by drug and alcohol misuse to enable them to access support services in their own right

  • The authority expects to re-tender this requirement around 1 Nov 2030, 23:59 GMT.

CPV: Health and social work services

The lotProcurement structure

single lot · value published
Lot #1AwardedRenewal 2 yrsSMEVCSEPublished value£770,000
Contract period: 1 Apr 2026 – 31 Mar 2028 (2 yrs) · up to 31 Mar 2031 with extensionsValue: £770,000 exc. VAT · £924,000 inc. VAT
Delivery: North EastEligibility: SME eligibleVCSE eligible
Extensions: The contract will include the option for the Authority to extend the contract by 24 months and again by 12 months. Therefore, the contract term is 24+24+12 months.

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 90%Social value: 10%
Published sub-criteria (6)
  • Marketing, Promotion and Partnership Working: 15%
  • Identifying and Responding to Support Needs: 25%
  • Delivering the Service Model and Outcomes: 25%
  • Evidence Based Delivery and Impact: 10%
  • Service Management and Workforce: 15%
  • Social Value: 10%
Published award criteria (6)
  • Marketing, Promotion and Partnership Working
  • Identifying and Responding to Support Needs
  • Delivering the Service Model and Outcomes
  • Evidence Based Delivery and Impact
  • Service Management and Workforce
  • Social Value

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Yes · next expected 1 Nov 2030
First published
11 Aug 2025, 11:46 BST
Last source update
1 Jun 2026, 14:26 BST
Award evaluation window
Submission end – 31 Jan 2026
Authority reference
OPEN20251419
FTS notice number
2025/S 000-078287
Latest notice
Contract details notice (UK7)
Classification (CPV)
Health and social work services
Delivery area
North East (UKC11)
Official registry OCID
ocds-h6vhtk-058503 Find a Tender

How it was run

Official notice
Run through: OPEN-UK
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Free
Submission deadline
9 Jan 2026, 12:00 GMT
Clarification deadline
2 Jan 2026, 17:00 GMT
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

11 Aug 2025 → 1 Jun 2026 · 11 dates
  1. Planning notice published
    11 Aug 2025, 11:46 BST
  2. Market engagement
    9 Sept 2025, 23:59 BST

    Stockton-on-Tees Borough Council will be holding a market engagement session with attendees able to attend in person or virtually. A questionnaire for suppliers to confirm their attendance has been published on the OPEN portal :

    open-uk.org/opportunities/overvi… ↗

  3. Next notice expected356 days ago
    1 Nov 2025, 23:59 GMT
  4. Tender notice published329 days ago
    28 Nov 2025, 22:39 GMT
  5. Clarification questions by295 days ago
    2 Jan 2026, 17:00 GMT
  6. Submission deadline288 days ago
    9 Jan 2026, 12:00 GMT
  7. Award decision expected by265 days ago
    31 Jan 2026, 23:59 GMT
  8. Assessment summaries sent246 days ago
    20 Feb 2026
  9. Standstill ends234 days ago
    3 Mar 2026, 23:59 GMT
  10. Contract starts206 days ago
    1 Apr 2026, 00:00 BST
  11. Latest notice published145 days ago
    1 Jun 2026, 14:26 BST

Notice history

12 events · 6 releases on Find a Tender · since 11 Aug 2025
  1. Preliminary market engagement notice published
    11 Aug 2025, 11:46 BST
    UK2
  2. Tender notice published
    28 Nov 2025, 22:39 GMT
    UK4
  3. Published value published: £770,000
    28 Nov 2025, 22:39 GMT
  4. Status changed to active
    28 Nov 2025, 22:39 GMT
  5. Procurement method changed
    28 Nov 2025, 22:39 GMT
  6. Deadline published: 9 Jan 2026, 12:00 GMT
    28 Nov 2025, 22:39 GMT
  7. Tender notice published
    15 Dec 2025, 09:21 GMT
    UK4
  8. Tender notice published
    17 Dec 2025, 11:43 GMT
    UK4
  9. Contract award notice published
    20 Feb 2026, 12:56 GMT
    UK6
  10. Status changed to complete
    20 Feb 2026, 12:56 GMT
  11. Contract signature expected
    6 Mar 2026, 23:59 GMT
    scheduled
  12. Contract details notice published
    1 Jun 2026, 14:26 BST
    UK7
Published amendments (2)

The figure for the contract value including VAT has been updated. The figure for the contract value without VAT has remained the same.

To include an additional link to the procurement portal. This contract is under the Light Touch Regime.

Routine re-releases (6)
  • 2025-12: 1 release · 15 Dec 2025
  • 2025-11: 1 release · 28 Nov 2025
  • 2025-08: 1 release · 11 Aug 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £770,0001 award exc. VAT
Bids received 42 from SMEs
Contracts signed 1latest 20 Mar 2026
Awarded toValueDateStatus
Bridges Tees Valley [CIO]VCSESpecialist Family & Carer Service1 Apr 2026 – 31 Mar 2028 · up to 31 Mar 2031Extensions: 1 x 24 month and 1 x 12 month. The decision to take the extensions is solely with the Authority.£770,00020 Feb 2026Awarded

Contracts

  • Contract 1 · Bridges Tees Valley [CIO]VCSE

    Signed
    20 Mar 2026
    Value
    £770,000
    Period
    1 Apr 2026 – 30 Mar 2028 · up to 31 Mar 2031 with extensions
    Status
    active
    Extensions
    Decision to activate either extension lies solely with Stockton Borough Council. The extension periods are: 1 x 24 months & 1 x 12 months.
    12 agreed KPIs: Number of care planned service users receiving a service at any one time - active case load of the service each month. · Percentage of service users who receive a comprehensive care plan signed by service user and key worker · Number of service users who have had a 3 monthly care plan review …
    • Number of care planned service users receiving a service at any one time - active case load of the service each month.
    • Percentage of service users who receive a comprehensive care plan signed by service user and key worker
    • Number of service users who have had a 3 monthly care plan review
    • Percentage of eligible service users who have had a 3 monthly care plan review
    • Number of service users exiting the service in a planned way
    • Percentage of service users exiting the service in a planned way
    • Number of service users exiting the service in a planned way with an increased overall outcome star score (or similar) compared to initial score.
    • Percentage of service users exiting the service in a planned way with an increased overall outcome star score (or similar) compared to initial score.
    • Percentage of outcome star reviews/health assessment reviews (or similar) showing an increase in health and well-being
    • Percentage of outcome star/health assessment reviews (or similar) showing an increase in 'managing at home'
    • Percentage of outcome star reviews (or similar) showing improvement in 'time for themselves'
    • Percentage of service user feedback forms where their experience with the service is rated as excellent or good

Bid statistics published by the authority

BidsSMEVCSEValid bid range
4final-stage tenders22—

Contracting authority & participating public bodies

Stockton on Tees Borough Council

Contracting authorityPublic authority - sub-central government GB-PPON: PCVQ-6435-GNMW Dunedin House, Columbia Drive, Thornaby, Stockton on Tees, North East, TS17 6BJContact name, email, phone

Bidders & participating suppliers

1 commercial party on the notice
  • Bridges Tees Valley [CIO]Awarded supplierGB-CHC: 1154630GB-COH: CE001396 Catalyst House, 27 Yarm Road, Stockton, North East, TS18 3NJContact email

Official documents & specifications (6)

Official links; attachments are not copied

Notices published for this procedure

  • Contract details notice contractContract details noticeUK7Contract details notice on Find a Tender
  • Contract award notice awardContract award noticeUK6Contract award notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender