Official UK procurement notice
SOSCARE support and maintenance
Authority: Business Services Organisation (Central government)
What is being bought
Published requirement descriptionWe require the Social Services Client Administration and Retrieval Environment (SOSCARE) application to continue to be supported until 2029. The SOSCARE system provides the ability to record clients and related referrals and assessments, and deploy and manage Social Work resources to provide appropriate services to these clients. These clients come from areas including Children's Services, Vulnerable Adults, Residential Care, Home Care, and Meals on Wheels, and the services provided include Fostering/Home Care (including payments), and Occupational Therapy (OT) and Hospital Social Work (SW) Referrals. The Children's Services include areas such as Child Protection, Looked After Children [LAC], Childminders/Playgroups, Adoption and Foster Carer's. Departmental Statutory Reporting for key areas is also provided.
£1,125,599.11 has been previously directed awarded to BRM for SOSCARE support and maintenance from April 2021 . It is our intention to complete a further Direct Award to the value of £1,500,000.
The lotProcurement structure
single lot · no lot value publishedProcedure terms & legal framework
From the official record- Procedure method
- Direct award
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Notice status
- Awarded without competition
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Direct award (no call for competition)
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 4 Mar 2025, 10:50 GMT
- Last source update
- 4 Mar 2025, 11:42 GMT
- Authority reference
DAC20002- FTS notice number
2025/S 000-007808- Latest notice
- Contract award notice (UK6)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04e935Find a Tender
- Why no open competition
- Single Suppliers Intellectual Property Exclusive Rights
- Published justification
Crucially, over the 20 years, BRM have built up extensive business knowledge across all programmes of social care. They have an in-depth understanding and knowledge of the intricate rules and associated inter-dependencies that apply to the planning and delivery of the social work service. They are acutely aware of the reliance trust staff place on the system and have grown the capability to accurately and quickly design and deliver system enhancements as well as quickly and accurately resolve incidents as and when they arise. (This has been particularly valuable during the COVID-19 period when enhancements were requested for delivery in a very short timeframe)
Given the technology and the bespoke nature of the application, it would not be possible to find a replacement supplier capable of providing the required services. Further, to build the required level of expertise and knowledge into a replacement supplier would be an extremely long process and would require substantial input from BRM, as the main source, over a long period of time.
How it was run
Official notice- Submission deadline
- —
Timeline
4 Mar 2025 → 13 Mar 2025 · 2 dates- Notice published4 Mar 2025, 11:42 GMT
- Standstill ends13 Mar 2025, 23:59 GMT
Notice history
3 events · 2 releases on Find a Tender · since 4 Mar 2025- Transparency notice published4 Mar 2025, 10:50 GMTUK5
- Contract award notice published4 Mar 2025, 11:42 GMTUK6
- Contract signature expected31 Mar 2025, 23:59 BSTscheduled
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| BRM Systems LimitedSMESoscare support and maintenance Contract1 Apr 2025 – 31 Mar 2026 · up to 31 Dec 2029Extensions: The Encompass Programme will replace the Children's social care services currently offered by SOSCARE in 2027. The Encompass Programme will also be replacing the payment functions in 2028. We will assess the Contract annually and decide whether we need to enter into each of the extensions. | £2,625,599 | 4 Mar 2025standstill to 13 Mar 2025 | Standstill |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- BRM SYSTEMS LTDAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedNotices published for this procedure
- Contract award notice Contract award notice on Find a Tender
- Transparency notice Transparency notice on Find a Tender