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Published 1 Sept 2026, 13:03 BST

Official UK procurement notice

SONI087 IT Systems Implementation & Managed Services

Official notice

Authority: SONI Ltd (Public body)

Framework agreementServicesCompetitive flexible procedureAbove thresholdUtilitiesSME suitable
Sectors: IT Services & Software (72) Delivery: UK
Framework ceiling (notional)£18,000,000framework ceiling, not attributable revenue
Submissions closed 30 Sept 2026
Framework period 5 yrsends 4 Jan 2032 · up to 4 Jan 2035 with extensions · starts 5 Jan 2027

What is being bought

Published requirement description

SONI wishes to appoint an appropriately qualified and experienced Supplier (or consortium) to deliver outcomes aligned to the successful establishment and ongoing operation of SONI’s target IT operating model.

The appointed Supplier will be responsible for enabling a secure, resilient, and user-focused IT environment that supports SONI’s organisational separation, statutory functions, and future service requirements. This includes the delivery and integration of core IT systems, the provision of effective end-user support services, and the ongoing management and optimisation of IT Services. Refer to PSQ for further information.

  • How the procedure runs: Refer to PSQ

CPV: IT services: consulting, software development, Internet and support

How this framework works

From the published notice
Type
Closed framework
Call-offs
call-offs may be awarded directly or by further competition
Framework period
5 yrs · up to 8 yrs from 5 Jan 2027
Published description of the framework

SONI intends to procure a single Supplier to deliver the Services through a single-supplier contract arrangement covering the full scope of IT Systems Implementation and Managed Services described in this PSQ and the associated Scope of Requirements.

Following completion of this PSQ stage, a number of suitably qualified Candidates will be shortlisted and invited to participate in the tender stage. The tender process will result in the selection and appointment of a single Supplier who will be responsible for delivering the Services for the duration of the contract.

The lotProcurement structure

single lot · value published
Lot #1Renewal 5 yrsSMEPublished value£18,000,000
Contract period: 5 Jan 2027 – 4 Jan 2032 (5 yrs) · up to 4 Jan 2035 with extensionsValue: £18,000,000 exc. VAT · £21,600,000 inc. VAT
Delivery: UKEligibility: SME eligible
Extensions: The contract will be established for an initial period of five (5) years, with the option to extend annually for an additional three (3) years, subject to SONI’s discretion and in accordance with the terms of the contract. Second stage: up to 3 candidates invited to tender
Pre-qualification & selection criteria (PQQ)3
  • Economic & financial standing

    Refer to PSQ

  • Technical & professional ability

    Refer to PSQ

  • Condition of participation

    Refer to PSQ

    shortlisting

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 100%
Published sub-criteria (2)
  • Candidate Capacity: 35%
  • Previous Experience: 65%
Published award criteria (2)
  • Candidate Capacity: Candidates must demonstrate that they have access to sufficient, suitably qualified personnel and a credible delivery model to successfully deliver a contract of this nature, in line with the Scope of Requirements. The Candidate Capacity criterion (35%) will be evaluated in two parts: • Sections 7.1 and 7.2 – Quantitative Assessment (40% of the Candidate Capacity Score) • Section 7.3 – Resourcing Approach Narrative (60% of the Candidate Capacity Score) Each part will be scored on a 0-5 basis and combined in the proportions above to produce an overall Candidate Capacity Score.
  • Previous Experience: Candidates must complete the Previous Experience Questionnaire. Candidates are required to demonstrate that they have sufficient recent and relevant experience to deliver contracts of this nature. In particular, Candidates must demonstrate experience across both; • The implementation (design, build, and transition) of IT systems and services; and • The ongoing delivery of managed services (including ITSM processes, service desk, and end-user support). Candidate may demonstrate these capabilities within a single contract or across the three contracts submitted See Part 2 - Form 8
Conditions of participation3
  • Economic & financial standing

    Refer to PSQ

  • Technical & professional ability

    Refer to PSQ

  • Condition of participation

    Refer to PSQ

    shortlisting
What this means for your bid
  • “SONI087 IT Systems Implementation & Managed Services” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Utilities
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Unspecified in notice
First published
1 Sept 2026, 13:03 BST
Last source update
1 Sept 2026, 13:03 BST
Award evaluation window
Submission end – 18 Dec 2026
Authority reference
SONI087
FTS notice number
2026/S 000-082639
Latest notice
Tender notice (UK4)
Classification (CPV)
IT services: consulting, software development, Internet and support
Delivery area
UK
Official registry OCID
ocds-h6vhtk-06ef81 Find a Tender
How it runs

Refer to PSQ

Review and risk notes
Risks

Refer to PSQ

How it was run

Official notice
Requests to participate (first stage)
30 Sept 2026, 12:00 BST
Appointment period ends
30 Sept 2026, 12:00 BST
Clarification deadline
21 Sept 2026, 12:00 BST
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

1 Sept 2026 → 5 Jan 2027 · 5 dates
  1. Tender notice published51 days ago
    1 Sept 2026, 13:03 BST
  2. Clarification questions by31 days ago
    21 Sept 2026, 12:00 BST
  3. Admission / appointment period ends22 days ago · period end, not a bid countdown
    30 Sept 2026, 12:00 BST
  4. Today
    22 Oct 2026
  5. Award decision expected byin 58 days
    18 Dec 2026, 23:59 GMT
  6. Contract startsin 75 days
    5 Jan 2027

Notice history

1 event · 1 release on Find a Tender
  1. Tender notice published
    1 Sept 2026, 13:03 BST
    UK4

Contracting authority & participating public bodies

SONI Ltd

Contracting authorityPrivate utilityNorthern Irish devolved regulations apply GB-PPON: PPVY-9479-DHPY 12 Manse Road, Belfast, Northern Ireland, BT6 9RTContact name, email

Official documents & specifications (4)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender