Official UK procurement notice
Soft Facilities Management Services Provider
Authority: Natural History Museum (Central government)
What is being bought
Published requirement descriptionThe Natural History Museum wishes to appoint an experienced company to provide comprehensive soft services maintenance and project works for the Cleaning, Grounds Maintenance, Waste Management, Logistical Support and Pest Control, incorporating the public health and physical visitor spaces contained within the Natural History Museum estate.
CPV: Facilities management services
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£19,850,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (3)
- Quality: 60%
- Pricing: 30%
- Social Value: 10%
Published award criteria (3)
- Quality: 60
- Social Value: 10
- Pricing: 30
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Restricted procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 15 Nov 2024, 19:05 GMT
- Last source update
- 3 Nov 2025, 16:05 GMT
- FTS notice number
2025/S 000-070563- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04b722Find a Tender
- Electronic trading
- e-invoicing allowed · electronic ordering · electronic payment
Publisher note: To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=991590378 GO Reference: GO-2025113-PRO-33070395
How it was run
Official notice- Submission deadline
- 19 Dec 2024, 12:00 GMT
- Submission channel
- {"written"}
- Accepted languages
- en
- Bid validity
- 90 days from the deadline
Timeline
19 Dec 2024 → 3 Nov 2025 · 4 dates- Submission deadline19 Dec 2024, 12:00 GMT
- Invitations to tender expected14 Feb 2025
- Contract starts360 days ago1 Nov 2025
- Notice published357 days ago3 Nov 2025, 16:05 GMT
Notice history
1 event · 3 releases on Find a Tender- Status changed to complete3 Nov 2025, 16:05 GMT
Published amendments (1 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextValue excluding VAT · II.1.5 | 19,850,000 | 14,180,000 |
Contract notice addendum issued on Friday 22 November for the purpose of clarifying the contract value. Value in original notice was for contract term plus extension, revised value is for contract term only. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=904889627 GO Reference: GO-20241122-PRO-28625632
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| Total Support Services Ltd | £14,180,000 † | — | Awarded |
Contracts
Contract 070563-2025-1 · Total Support Services Ltd
- Signed
- 28 Oct 2025
- Value
- £14,180,000
- Period
- … – 31 Oct 2030
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 1bids · 1 electronic | 0 | — | — |
Contracting authority & participating public bodies
Bidders & participating suppliers
1 commercial party on the notice- Total Support Services LtdAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria