Find a TenderAwarded
Published 16 Sept 2022, 19:05 BST

Official UK procurement notice

Social Media Monitoring Solution

Official notice

Authority: Financial Conduct Authority (Public body)

ServicesOpen procedureSME suitable
Published estimate£1,050,000exc. VAT14.9% above published estimate
Submissions closed 18 Oct 2022awarded 8 Feb 2023
Awarded to Fenix Media Limited t/a Pulsar

What is being bought

Published requirement description

The FCA's Digital Intelligence Exploitation Department has entered a contract for social media listening tool. The Department required a tool that can search various feeds and provide information that can be used to understand trends that have the potential of impacting the financial eco system. The contract is for two (2) years with the option to extend by a further two (2) years on a one (1) plus one (1) basis.

CPV: Data and voice media · Database and operating software package · Database software package · Database systems · Electronic information services · IT services: consulting, software development, Internet and support · Information systems · Information technology services · Social research services · Software package and information systems

The lotProcurement structure

single lot · value published
Lot #1The FCA's Digital Intelligence Exploitation Department has contracted for a social…AwardedRenewalPublished value£1,050,000

The FCA's Digital Intelligence Exploitation Department has contracted for a social media listening tool. The Department required a tool that can search various feeds and provide information that can be used to understand trends with the potential of impacting the financial eco system, and a tool which will allow it to retrieve information about Firms, in particular the issues, concerns harms consumers are experiencing. The contract is for two (2) years with the option to extend by a further two (2) years on a one (1) plus one (1) basis. Additional information: The contract is for two (2) years with the option to extend by a further two (2) years on a one (1) plus one (1) basis. The total value of the contract in this notice includes the initial contract term of two (2) years and the optional extension terms.

Delivery: UK · UNITED KINGDOM
Extensions: The contract is for two (2) years with the option to extend by a further two (2) years on a one (1) plus one (1) basis. · The contract will have extension provisions for year 3 and 4. This extension value is estimated at £1,050,000. The Authority may also decide to retender the services at the end of the initial or extension term.Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 70%Price: 30%
Published sub-criteria (2)
  • Criterion 1: 70%
  • price: 30%
Published award criteria (2)
  • Criterion 1: 70
  • Price: 30
What this means for your bid
  • Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
No (one-off requirement)
First published
16 Sept 2022, 19:05 BST
Last source update
18 Sept 2023, 16:06 BST
Award evaluation window
18 Oct 2022 – …
Authority reference
CON-21-085
FTS notice number
2023/S 000-027522
Classification (CPV)
Data and voice mediaDatabase and operating software packageDatabase software packageDatabase systemsElectronic information servicesIT services: consulting, software development, Internet and supportInformation systemsInformation technology servicesSocial research servicesSoftware package and information systems
Delivery area
UK
Official registry OCID
ocds-h6vhtk-036949 Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic ordering · electronic payment

Publisher note: The total value of the contract in this notice includes the initial contract term of two (2) years and the optional extension terms. To view this notice, please click here: <a href="https://fca.delta-esourcing.com/delta/viewNotice.html?noticeId=809848005" target="_blank">https://fca.delta-esourcing.com/delta/viewNotice.html?noticeId=809848005</a> GO Reference: GO-2023918-PRO-23947413

How it was run

Official notice
Run through: Delta eSourcing · Who buys & how to bid on Delta
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free Select account; no DUNS asked at signup
Submission deadline
18 Oct 2022, 12:00 BST
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Bids opened
18 Oct 2022, 12:01 BST
Detailed submission instructions & authority contactsFrom official release

Timeline

18 Oct 2022 → 18 Sept 2023 · 4 dates
  1. Submission deadline
    18 Oct 2022, 12:00 BST
  2. Bids opened
    18 Oct 2022, 12:01 BST
  3. Bids must remain valid until
    18 Jul 2023, 23:59 BST
  4. Notice published
    18 Sept 2023, 16:06 BST

Notice history

1 event · 2 releases on Find a Tender
  1. Status changed to complete
    18 Sept 2023, 16:06 BST

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,206,7501 contract exc. VAT
Bids received 77 from SMEs
Contracts signed 1latest 8 Feb 2023
Awarded toValueDateStatus
Fenix Media Limited t/a PulsarSME£1,206,750 †—Awarded

Contracts

Bid statistics published by the authority

BidsSMEVCSEValid bid range
7bids · 7 electronic7——

Contracting authority & participating public bodies

Financial Conduct Authority

Contracting authorityPublic bodyBody governed by public lawEconomic affairs 12 Endeavour Square, London, UK, E20 1JNContact name, email, phone Published organisation website ↗

Bidders & participating suppliers

1 commercial party on the notice

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria