Official UK procurement notice
Social Media Monitoring Platform
Authority: Scottish Qualifications Authority
What is being bought
Published requirement descriptionThe provision of services to deliver Social Media Monitoring Platform
CPV: Advertising services · Social research services
The lotProcurement structure
single lot · no lot value publishedLot #1The purpose of this tender is to identify a vendor who can provide a social media…CancelledRenewal
The purpose of this tender is to identify a vendor who can provide a social media monitoring platform to our organisation. The tender remit covers Facebook, X, Instagram and LinkedIn, as well as WhatsApp for customer service functions. Bluesky, Snapchat and TikTok functionality is desired by not essential.
Our new social media monitoring platform should be capable of monitoring social media platforms, identifying mentions of our organisation, our products or services, and relevant keywords, as well as enabling us to engage with our audience and respond to their queries. It should also provide real-time analytics and insights, as well as in-depth report generating capabilities.
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published sub-criteria (6)
- Evidence of ability of meet requirements of content generation and customer engagement (requirements 6 and 9): 20%
- Evidence of ability of meet other noted requirements: 10%
- Provide information covering all proposal requirements: 5%
- Evidence of value-added services: 5%
- price: 40%
- Evidence of ability to meet requirements relating to social listening (requirements 1-5): 20%
Published award criteria (6)
- Evidence of ability to meet requirements relating to social listening (requirements 1-5): 20
- Evidence of ability of meet requirements of content generation and customer engagement (requirements 6 and 9): 20
- Evidence of ability of meet other noted requirements: 10
- Provide information covering all proposal requirements: 5
- Evidence of value-added services: 5
- Price: 40
- Price carries 40 of 100 points: a 10% discount moves about 4 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Open procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Cancelled
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 28 Mar 2025, 16:42 GMT
- Last source update
- 30 May 2025, 15:28 BST
- Award evaluation window
- 18 Apr 2025 – …
- Authority reference
SQA2515- FTS notice number
2025/S 000-028872- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-04fa4fFind a Tender
Publisher note: (SC Ref:800324)
How it was run
Official noticeTender documents are also served through a separate tool: https://www.publiccontractsscotland.gov.uk/ ↗
- Submission deadline
- 18 Apr 2025, 12:00 BST
- Submission channel
- {"electronicSubmission"}
- Accepted languages
- en
- Bid validity
- 720 days from the deadline
- Bids opened
- 18 Apr 2025, 12:00 BST
Timeline
18 Apr 2025 → 30 Jun 2025 · 4 dates- Submission deadline18 Apr 2025, 12:00 BST
- Bids opened18 Apr 2025, 12:00 BST
- Notice published30 May 2025, 15:28 BST
- Contract starts30 Jun 2025, 00:00 BST
Notice history
1 event · 2 releases on Find a Tender- Status changed to cancelled30 May 2025, 15:28 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast1 further award records carry no date or value.
Contracting authority & participating public bodies
Dispute resolution & review bodies
- Scottish CourtsReview body
Official documents & specifications
Official links; attachments are not copiedNo document links were published on the notice.