Find a TenderCancelled
Published 15 Aug 2023, 16:51 BST

Official UK procurement notice

Social Media Management and Engagement Platform

Official notice

Authority: Police Digital Service (Police & fire)

Framework agreement2 lotsGoodsOpen procedure
Sectors: Software Packages & ERP (48) Delivery: UK
Framework ceiling (notional)£12,000,000total for 2 lots · framework ceiling, not attributable revenue · 1 value update
Submissions closed 6 Mar 2024
Lots 2see the lot list below
Framework period 4 yrsends 30 Apr 2028 · starts 1 May 2024

What is being bought2 lots · detail below

Published requirement description

Multi-Supplier Framework for Police Forces and Contracting Bodies to procure via a further competition or direct award a Social Media Management and Engagement Platform. The Framework will be for a period of four (4) years (with an initial term of two (2) years and the option to extend for two (2) further periods of one (1) year each),

The Contracting Authority acting in its sole discretion via further competition or direct award can award for a period of eight (8) years (with an initial term of two (2) years and the option to extend for further periods, up to six (6) years).

CPV: Communication and multimedia software package · Communication software package

How this framework works

From the published notice
Places
up to 5 suppliers
Framework period
4 yrs from 1 May 2024

Lots and requirements (2)Procurement structure

2 lots · all with a published value · same evaluation weights on every lot

Every one of these 2 lots carries the same published figure, £6,000,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Social Media Management PlatformCancelled 4 yrsceiling above

Lot 1 will consist of the Social Media Management Solution which will enable users to operate and control all their corporate social media channels in once place in a safe, secure and auditable way. Additional information: Attached as document

Contract period: 1 May 2024 – 30 Apr 2028 (4 yrs)
Delivery: UK · UK
Variant bids: not allowed
Lot #2Social Media Management and Live Chat PlatformCancelled 4 yrsceiling above

Lot 2 will consist of the Social Media Management and Integrated Live Chat Solution which will enable users to operate and control all their corporate social media channels and Live Chat platform in once place in a safe, secure and auditable way.

Contract period: 1 May 2024 – 30 Apr 2028 (4 yrs)
Delivery: UK · UK
Variant bids: not allowed

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 2 lots
Quality: 75%Price: 25%
Published award criteria (2)
  • Quality: 75
  • Price: 25
What this means for your bid
  • Price carries 25 of 100 points: a 10% discount moves about 2.5 points. The method statement decides this lot, not the discount.
  • “Social Media Management and Engagement Platform” is a framework: the contest is a place on its panel, up to 5 suppliers, not a single contract.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Goods
Notice status
Cancelled
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Framework agreement
Who may use this agreement
Not stated in the notice; call-off rights may be limited to the establishing authority
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
15 Aug 2023, 16:51 BST
Last source update
26 Mar 2024, 12:03 GMT
Award evaluation window
6 Mar 2024 – …
Authority reference
PDSCN-235-2023
FTS notice number
2024/S 000-009785
Classification (CPV)
Communication and multimedia software packageCommunication software package
Delivery area
UK
Official registry OCID
ocds-h6vhtk-03f01b Find a Tender
Contract terms
Electronic trading
e-invoicing allowed · electronic payment

Publisher note: The estimated value of the framework described in this notice is GBP 12 000 000. This figure has been calculated on the assumption that the framework runs for its maximum possible term (the initial terms of 2 years, plus the further extension periods of 1 year each) and that a number of call-off contracts are awarded by the various parties listed in the ITT. For the avoidance of doubt, the contracting authority gives no warranty or representation as to the value of any call-off contract, or the number of call-off contracts, if any, which may be awarded.

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidLanguage: EN
Access & registration note: Free · 5–10 minutes
Appointment period ends
6 Mar 2024, 12:00 GMT
Submission channel
{"electronicSubmission","written"}
Accepted languages
en
Supplier levy on call-offs (max %)
document
Bid validity
180 days from the deadline
Bids opened
6 Mar 2024, 12:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

30 Oct 2023 → 1 May 2024 · 5 dates
  1. Next notice expected
    30 Oct 2023
  2. Admission / appointment period endsperiod end, not a bid countdown
    6 Mar 2024, 12:00 GMT
  3. Bids opened
    6 Mar 2024, 12:00 GMT
  4. Notice published
    26 Mar 2024, 12:03 GMT
  5. Contract starts
    1 May 2024, 00:00 BST

Notice history

5 events · 4 releases on Find a Tender · since 5 Feb 2024
  1. Published value published: £12,000,000
    5 Feb 2024, 15:19 GMT
  2. Status changed to active
    5 Feb 2024, 15:19 GMT
  3. Procurement method changed
    5 Feb 2024, 15:19 GMT
  4. Deadline published: 6 Mar 2024, 12:00 GMT
    5 Feb 2024, 15:19 GMT
  5. Status changed to cancelled
    26 Mar 2024, 12:03 GMT
Published amendments (1 · 0 deadline changes)
WhenWhatBeforeAfterShift
—DateVI.3 · VI1 Sept 20231 Oct 2023+30 d

Please note the date required for completion of the NDA has now been extended from the 1st of September 2023 to 1st of October 2023.

Routine re-releases (4)
  • 2023-08: 1 release · 15 Aug 2023

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1

Contracting authority & participating public bodies

Police Digital Service

Contracting authorityPolice & fireBody governed by public lawPublic order and safety 08113293 20 Gresham Street,, LONDON, UK, EC2V 7JEContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • High CourtReview body London

Official documents & specifications (2)

Official links; attachments are not copied

Tender pack and attachments

  • Economic and financial selection criteriatenderEconomic and financial selection criteria
  • Technical selection criteriatenderTechnical selection criteria