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Published 1 Apr 2025, 11:23 BST

Official UK procurement notice

Social Impact Framework - Reopening 1

Official notice

Authority: East Of England NHS Collaborative Hub c/o West Suffolk NHS Foundation Trust (Central government)·Consortium: 2 public authorities

Open framework scheme23 lotsServicesOpen procedureAbove thresholdLight touch regimeSME suitableVCSE suitable
Sectors: Administration, defence and social security services (75)Health & Social Care (85)Community & Cultural Services (98) Delivery: UK
Framework ceiling (notional)£15,000,000total for 23 lots · framework ceiling, not attributable revenue
Submissions closed 6 Jul 2026
Lots 23see the lot list below
Framework period 1 yrends 7 Dec 2027 · up to 7 Dec 2028 with extensions · starts 8 Dec 2026

What is being bought23 lots · detail below

Published requirement description

The East of England NHS Collaborative Procurement Hub has established a multi-lot Social Impact Framework to support the commissioning of services that address health inequalities and the wider determinants of health.

This notice relates to the first reopening of the open framework under the Procurement Act 2023. The reopening allows new suppliers to apply to join the framework and existing suppliers to apply for additional Lots where relevant.

The framework provides a compliant and structured route for NHS organisations, Integrated Care Boards (ICBs), local authorities, and other public sector bodies to procure community-based services. It is designed to strengthen collaboration with VCSEs, SMEs, and specialist providers, with the aim of improving early access to support and reducing pressure on acute services.

The framework focuses on three core themes:

Voice & Influence: Enabling people and communities to shape services, exercise choice, and be active participants in decision-making.

Community-Led Services for Social Impact: Supporting services led by local organisations and communities, with a focus on addressing locally identified needs.

Prevention & Cessation: Commissioning services that focus on prevention, early intervention, and supporting people to make positive changes, reducing demand for crisis or acute care.

Services may include, but are not limited to, support relating to mental health, housing, employment, financial inclusion, domestic abuse, and wider prevention services.

  • The authority expects to re-tender this requirement around 6 Jul 2027, 23:59 BST.

CPV: Health and social work services · Other community, social and personal services · Provision of services to the community

How this framework works

From the published notice
Type
Open framework · open framework scheme (admission reopens)
Call-offs
call-offs may be awarded directly or by further competition
Framework period
1 yr · up to 2 yrs from 8 Dec 2026
Scheme runs until
7 Aug 2033
Supplier levy on call-offs (max %)

1% of call-off value · A 1% Activity-Based Income (ABI) charge will apply to the total value of any contracts awarded under this framework. This payment is made by suppliers and enables the East of England NHS Collaborative Procurement Hub to continue delivering its services as the framework host. The ABI supports contract management, compliance, reporting, and future framework development, ensuring the framework remains sustainable and effective throughout its term.

Who may buy through it

This framework is intended to support both existing and emerging organisations over its lifetime, including (but not limited to) service providers, commissioners, and support bodies. A full list of potential users can be found in the Invitation to Tender documents

Published description of the framework

As per the tender documentation

Lots and requirements (23)Procurement structure

23 lots · all with a published value · same conditions of participation on every lot · same evaluation weights on every lot

Every one of these 17 lots carries the same published figure, £700,000: it is the framework's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.

Lot #1Voice, Influence and Representation ServicesRenewal 1 yrSMEVCSEPublished value£600,000

Supports marginalised or underrepresented groups to influence local decisions. Builds skills, facilitates forums, and ensures views are heard and acted upon.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensionsValue: £600,000 exc. VAT · £720,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #2VCSE System Leadership & Infrastructure RepresentationRenewal 1 yrSMEVCSEPublished value£400,000

Coordinates and represents the VCSE sector within systems like ICBs. Advises on sector priorities, connects VCSEs and public bodies, and influences policy.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensionsValue: £400,000 exc. VAT · £480,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #3Children and Young People ServicesRenewal 1 yrSMEVCSEceiling above

Delivers early help, targeted support, and activities for children, young people, and families facing disadvantage or complex needs.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensions
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #4Domestic Abuse and Violence Support ServicesRenewal 1 yrSMEVCSEceiling above

Provides trauma-informed support, safety planning, refuge, outreach, and specialist help for people affected by domestic abuse.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensions
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #5Employment Support and Skills for People Facing BarriersRenewal 1 yrSMEVCSEceiling above

Supports those facing social, economic, or personal barriers into employment or training. Offers tailored advice, skills, and work placements.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensions
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #6Green Health and Wellbeing ServicesRenewal 1 yrSMEVCSEceiling above

Offers nature-based, non-clinical activities such as gardening, outdoor groups, and green social prescribing to boost wellbeing.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensions
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #7Financial and Digital Inclusion ServicesRenewal 1 yrSMEVCSEceiling above

Provides advice on benefits, debt, budgeting, and digital skills to reduce inequality and prevent hardship or exclusion.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensions
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #8Food Security and Access ServicesRenewal 1 yrSMEVCSEceiling above

Ensures short-term food security through immediate access to nutritious food through hubs and emergency support, as well as longer-term solutions such as developing cooking skills, and facilitating community food projects.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensions
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #9Housing Stability, Homelessness Prevention, and Crisis Support ServicesRenewal 1 yrSMEVCSEceiling above

Supports people at risk of homelessness to access safe housing, prevent crisis, and build long-term stability.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensions
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #10Inclusion Health and Refugee/Migrant Wellbeing ServicesRenewal 1 yrSMEVCSEceiling above

Tailors support for people facing severe social exclusion, including refugees, migrants, and those not registered with statutory services.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensions
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #11Mental Health and Emotional Wellbeing ServicesRenewal 1 yrSMEVCSEceiling above

Delivers community-based mental health and wellbeing support for people at risk of poor outcomes or facing barriers.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensions
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #12Physical Health and Wellbeing ServicesRenewal 1 yrSMEVCSEceiling above

Provides preventative and supportive physical health services, self-management support, and outreach for those with long-term conditions.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensions
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #13Offender Rehabilitation and Criminal Justice SupportRenewal 1 yrSMEVCSEceiling above

Supports people in or leaving the criminal justice system to rebuild their lives through resettlement, skills, and wellbeing support.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensions
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #14Post-16 Special Education and Life Skills Support for Young People with SENDRenewal 1 yrSMEVCSEceiling above

Helps young people aged 16-25 with SEND build skills, confidence, and independence as they transition to adulthood.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensions
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #15Social and Community Cohesion ServicesRenewal 1 yrSMEVCSEceiling above

Activities that build stronger, more connected communities with the aim of reducing isolation and loneliness, improving community wellbeing, and fostering a sense of belonging among people from different backgrounds

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensions
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #16Supported Living ServicesRenewal 1 yrSMEVCSEceiling above

Enables people with additional needs to live independently through accommodation and practical support.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensions
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #17Mobile Outreach and Community Access ServicesRenewal 1 yrSMEVCSEceiling above

Delivers support to people in their homes or communities, especially those unable to access mainstream services.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensions
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #18Carer Support and Respite ServicesRenewal 1 yrSMEVCSEceiling above

Supports unpaid carers by promoting their wellbeing, reducing isolation and stress, and helping them sustain their caring role with access to advice, support, and respite.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensions
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #19Learning Disability and Autism Support ServicesRenewal 1 yrSMEVCSEceiling above

Offers flexible, person-led support for people with learning disabilities or autism to improve life skills, health, and inclusion.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensions
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #20Tobacco Dependence Prevention and Treatment ServicesRenewal 1 yrSMEVCSEPublished value£525,000

Delivers evidence-based support to help people quit smoking, including targeted interventions for high-risk groups.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensionsValue: £525,000 exc. VAT · £600,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #21Weight Management and Obesity Prevention ServicesRenewal 1 yrSMEVCSEPublished value£525,000

Provides behaviour change support, group programmes, and outreach to help individuals and families achieve a healthy weight.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensionsValue: £525,000 exc. VAT · £600,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #22Alcohol Harm Reduction ServicesRenewal 1 yrSMEVCSEPublished value£525,000

Offers community-based harm reduction, interventions, and support for people affected by alcohol.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensionsValue: £525,000 exc. VAT · £600,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

Lot #23Respiratory Health Improvement and Prevention ServicesRenewal 1 yrSMEVCSEPublished value£525,000

Supports prevention, early identification, and self-management of respiratory conditions, and addresses environmental risks.

Contract period: 8 Dec 2026 – 7 Dec 2027 (1 yr) · up to 7 Dec 2028 with extensionsValue: £525,000 exc. VAT · £600,000 inc. VAT
Delivery: UKEligibility: SME eligibleVCSE eligible
Extensions: If, during the lifetime of the framework, a need arises for a related service that supports the delivery or enhancement of social impact outcomes, the East of England NHS Collaborative Procurement Hub may consider its inclusion in a future reopening, where it can demonstrate added value and efficiency for the NHS and wider public sector. · The Social Impact Framework operates as an Open Framework under the Procurement Act 2023. This procurement relates to the first reopening of the framework. The framework may reopen at set intervals throughout its lifetime to allow new suppliers to apply and existing suppliers to apply for additional Lots. The East of England NHS Collaborative Procurement Hub intends to maintain the framework on substantially the same terms throughout the Open Framework period, although future reopenings may include changes where required to reflect market need, commissioning priorities, or changes in legislation or policy. The maximum term of the Open Framework arrangement is expected to run until December 2033.
75200000 Provision of services to the community85000000 Health and social work services98000000 Other community, social and personal services
Pre-qualification & selection criteria (PQQ)2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored · same split on all 23 lots
Quality: 60%Price: 20%Social value: 20%
Published sub-criteria (4)
  • Technical - Core Questions: 50%
  • Technical - Lot Specific Questions: 10%
  • Commercial: 20%
  • Social Value: 20%
Published award criteria (4)
  • Technical - Core Questions: This section is designed to help us understand your organisation, the communities you support, and how your service will deliver positive outcomes through the framework. Responses should be clear, proportionate, and focused on your organisation's actual approach, experience, and delivery model. Where relevant, you may include examples of existing work, partnerships, community engagement activity, or service outcomes to support your response. Please ensure responses remain within the stated word limits. Additional Information Section Instructions The questions within this section are optional and are intended to help Buyers better understand supplier delivery models and geographic reach.
  • Technical - Lot Specific Questions: Lot-Specific Questions: Only answer these for the Lot(s) you are applying for. Each Lot aligns with a service area in the specification. Please read each Lot-Specific Question carefully before responding. While some questions may appear similar across Lots, they are not always identical and may contain different wording or requirements.
  • Social Value: Provide your response to the Social Value question(s) relating to the wider benefits of your work under the selected outcome: 8. Increasing productivity through physical and mental wellbeing in the supply chain and communities in the relevant area. 8a. Support health and wellbeing in the contract workforce, including physical and mental health Suppliers may also find it helpful to attend or watch our "Understanding and Delivering Social Value under PPN 002" webinar, which provides practical guidance on approaching Social Value within public sector procurement. Link: https://youtu.be/pX11N27FDqI?si=POkpJUXwxEIvoXuZ
  • Commercial: Suppliers will be required to complete and submit the Commercial Schedule. Rather than asking suppliers to submit fixed pricing, the framework uses a maximum percentage uplift model. This approach has been used because the framework covers a wide range of services, delivery models, and organisational structures across multiple Lots. The uplift should reflect indirect and organisational costs associated with delivering services, such as management, governance, support functions, insurance, IT, premises costs, and any intended surplus where applicable. The percentage submitted at framework stage acts as a maximum ceiling. Final service pricing and payment arrangements will be agreed at call-off stage depending on the nature of the service being commissioned. Suppliers may submit a lower uplift at call-off stage but must not exceed their framework ceiling rate.
Conditions of participation · identical on every lot2
  • Economic & financial standing

    See Tender Documentation

  • Technical & professional ability

    See Tender Documentation

What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.
  • “Social Impact Framework - Reopening 1” is a framework: the contest is a place on its panel, not a single contract: call-offs may be direct or by further competition.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Open procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Light touch regime
Commercial structure
Open framework scheme
Who may use this agreement
This framework is intended to support both existing and emerging organisations over its lifetime, including (but not limited to) service providers, commissioners, and support bodies. A full list of potential users can be found in the Invitation to Tender documents · open scheme: new suppliers can join during the term
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 6 Jul 2027
First published
1 Apr 2025, 11:23 BST
Last source update
12 May 2026, 09:26 BST
Award evaluation window
Submission end – 23 Nov 2026
Authority reference
C430067
FTS notice number
2026/S 000-043274
Latest notice
Tender notice (UK4)
Classification (CPV)
Health and social work servicesOther community, social and personal servicesProvision of services to the community
Delivery area
UK
Official registry OCID
ocds-h6vhtk-04fb2a Find a Tender
Related procedures1
Review and risk notes
Risks
  1. Higher demand than expected, which could lead to the total value of the framework being used up earlier than planned.
  2. Delays to planned re-openings. Although EoE NHS CPH has set a timetable for when the framework will re-open, there may be changes due to unforeseen circumstances.
  3. Limited capacity in the supplier market. Some smaller or local organisations may struggle to meet demand in certain areas or for certain services, especially if interest from public sector buyers is high.
  4. Changes in national or local priorities, which may mean new types of services need to be added or existing ones updated during future re-openings.

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated
Appointment period ends
6 Jul 2026, 23:59 BST
Clarification deadline
1 Jul 2026, 23:59 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Supplier levy on call-offs (max %)

call-off levy · 1% of call-off value · A 1% Activity-Based Income (ABI) charge will apply to the total value of any contracts awarded under this framework. This payment is made by suppliers and enables the East of England NHS Collaborative Procurement Hub to continue delivering its services as the framework host. The ABI supports contract management, compliance, reporting, and future framework development, ensuring the framework remains sustainable and effective throughout its term.

Detailed submission instructions & authority contactsFrom official release

The Authority is utilising an electronic Tendering system ("E-Tendering Portal") to manage this procurement and communicate with Tenderers. Accordingly, there will be no hard copy documents issued to Tenderers and all communications with the Authority, including the submission of Tender responses, will be conducted solely via the following link: health-family.force.com/s/Welcome ↗ Please search project reference: C445526 on the Atamis e-tendering portal.

Timeline

1 Apr 2025 → 8 Dec 2026 · 8 dates
  1. Planning notice published
    1 Apr 2025, 11:23 BST
  2. Market engagement188 days ago
    22 Apr 2026, 23:59 BST

    The East of England NHS Collaborative Procurement Hub (EoECPH) has established the Social Impact Framework, which provides a clear and compliant route to market for public sector organisations, including NHS organisations, Integrated Care Boards, local authorities and other public bodies, to commission services that address health inequalities and the wider determinants of health.

    The framework is now approaching its first reopening, which will provide an opportunity for additional organisations to apply to join the framework.

    This pre-market engagement period is intended to help organisations understand the framework and prepare for the upcoming reopening. As the framework has already been established, this engagement is not intended to change the scope or structure of the procurement.

    Instead, this engagement will help us to:

    • Provide early information about the framework reopening and application process
    • Support organisations that may wish to apply to the framework
    • Offer an opportunity for suppliers to raise clarification questions ahead of the tender
    • Ensure suppliers have access to consistent information before the reopening

    This engagement is open to organisations of all sizes that deliver services aligned with the framework lots, including VCSE organisations, SMEs and larger providers.

    This is not a formal tender or contract opportunity. Participation in this engagement is voluntary and will not provide any organisation with a competitive advantage in the procurement process.

    Preliminary Market Engagement Process

    Suppliers can submit clarification questions and engage with the pre-market engagement through the Atamis supplier portal:

    health-family.force.com/s/Welcome ↗

    To access the engagement materials:

    • Suppliers should register on the portal if they are not already registered.
    • Search for the opportunity reference C430067 – Pre-Market Engagement – Social Impact Framework Reopening 1.
    • Register interest in the opportunity to access the engagement materials.

    Suppliers may submit clarification questions during this period. A consolidated set of responses will be published ahead of the framework reopening to ensure all suppliers have access to the same information.

    Suppliers can contact the Atamis helpdesk at [email protected]

    or by calling 02922 809277 for technical assistance when accessing the portal.

    This pre-market engagement will remain open until 17:00 on 22 April 2026.

    Supplier Information Sessions

    We will be hosting two virtual supplier information sessions to provide an overview of the Social Impact Framework and explain the upcoming reopening process. Each session will cover the same agenda, including:

    • An introduction to the purpose of the framework
    • An overview of the framework structure and service lots
    • An explanation of how the tender process will work
    • Guidance on preparing an application

    Session 1:

    11 March 2026 – 10:00 a.m. to 11:00 a.m.

    teams.microsoft.com/meet/38825993990150 ↗

    Session 2:

    16 April 2026 – 10:00 a.m. to 11:00 a.m.

    teams.microsoft.com/meet/31017212658011 ↗

    To ensure transparency and equal access to information, recordings of the sessions will be published on the Hub’s YouTube channel:

    www.youtube.com/@EOECPH-NHS ↗

    Organisations are welcome to attend either session. Both sessions will cover the same content.

  3. Next notice expected169 days ago
    11 May 2026, 23:59 BST
  4. Tender notice published168 days ago
    12 May 2026, 08:55 BST
  5. Clarification questions by118 days ago
    1 Jul 2026, 23:59 BST
  6. Admission / appointment period ends113 days ago · period end, not a bid countdown
    6 Jul 2026, 23:59 BST
  7. Today
    28 Oct 2026
  8. Award decision expected byin 26 days
    23 Nov 2026, 23:59 GMT
  9. Contract startsin 40 days
    8 Dec 2026

Notice history

10 events · 5 releases on Find a Tender · since 1 Apr 2025
  1. Preliminary market engagement notice published
    1 Apr 2025, 11:23 BST
    UK2
  2. Pipeline notice published
    20 May 2025, 12:11 BST
    UK1
  3. Status changed to planned
    20 May 2025, 12:11 BST
  4. Preliminary market engagement notice published
    9 Mar 2026, 15:16 GMT
    UK2
  5. Tender notice published
    12 May 2026, 08:55 BST
    UK4
  6. Status changed to active
    12 May 2026, 08:55 BST
  7. Procurement method changed
    12 May 2026, 08:55 BST
  8. Deadline published: 6 Jul 2026, 23:59 BST
    12 May 2026, 08:55 BST
  9. Buyer details updated
    12 May 2026, 08:55 BST
  10. Tender notice published
    12 May 2026, 09:26 BST
    UK4
Published amendments (1)

Please note the corrected Atamis reference number: C445526

Routine re-releases (5)
  • 2025-05: 1 release · 20 May 2025
  • 2025-04: 1 release · 1 Apr 2025

Contracting authority & participating public bodies

2 public bodies on the notice

East Of England NHS Collaborative Hub c/o West Suffolk NHS Foundation Trust

Contracting authorityPublic authority - central government GB-PPON: PXMB-9766-NLTH Victoria House, Camlife, Cambridge Road, Fulbourn, East of England, CB21 5XAContact name, email, phone

Consortium members and other public bodies

Official documents & specifications (8)

Official links; attachments are not copied

Tender pack and attachments

Notices published for this procedure