Find a Tender
complete
Official procurement procedure
SMAX Premium Service Desk
No classification published
Location not published
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: ROYAL CORNWALL HOSPITALS NHS TRUST: "SMAX Premium Service Desk". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
| Contracting Authority | ROYAL CORNWALL HOSPITALS NHS TRUST | Scope & Categories | Not published | Submission Window | complete No deadline published |
|---|---|---|---|---|---|
| Submission Gateway | Direct notice route | Legal Basis & Regime | Standard procurement | Estimated Value (exc. VAT) | Not published |
Bidder Intelligence · Authority Profile: ROYAL CORNWALL HOSPITALS NHS TRUST
Market Analytics
Derived from OCDS awards & bid statistics
Published history for ROYAL CORNWALL HOSPITALS NHS TRUST. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Competition Density
5Bids / Report
Supplier ConcentrationHigh Concentration
Reality Consulting LtdTop vendor: 100% of attributable valuePayment Terms
Check noticePublished terms
Coverage: 3 active published awards; 1 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Historical Awarded Suppliers With This Authority:
| Supplier Name | Historic Awards | Attributable GBP Value |
|---|---|---|
| Reality Consulting Ltd | 1 win | £216,000 |
Procedure terms
Contracting AuthorityROYAL CORNWALL HOSPITALS NHS TRUST | Procedure methodNot published | Procurement categoryNot published |
Statuscomplete | Framework / DPSNot published | CompetitionNot published |
Above thresholdNot published | Legal basisNot published | Tender period startsNot published |
Clarification deadlineNot published | Electronic submissionNot published | Submission languagesNot published |
Published24 Nov 2025, 13:58 GMT | Last source update24 Nov 2025, 13:58 GMT | Recurring procurementNot published |
ClassificationNot published | ||
Delivery areaLocation not published | ||
OCIDocds-h6vhtk-05e773 | ||
What is being bought
Renewal of existing service desk platform - licence, maintenance and hosting
What changed
From the official release history
- Status changed to complete
24 Nov 2025, 13:58 GMT - Official notice release published
24 Nov 2025, 13:58 GMT - Buyer information updated
24 Nov 2025, 13:58 GMT
Lots and requirements (1)
Published by the contracting authority
- Lot 1 · #1Individual lot title not publishedcompletePublished valueNot publishedThe source published no individual title or description for this lot.Contract periodNot publishedEligibilityNot publishedOptions / renewalNot published
Timeline
- Procedure published
24 Nov 2025, 13:58 GMT - Award pending
Not published · £294,285
Commercial outcome and competition
Awards IOCO SOLUTIONS LIMITED £294,285 · Not published · pending |
ContractsNo contract published |
Bid statisticsNo aggregate bid statistics published |
Buyer and organisations in this procedure
ROYAL CORNWALL HOSPITALS NHS TRUST
Contracting authority GB-NHS-REFAward and contract changes
Documents (1)
Official links; attachments are not copied
Related procedures (0)
No related procedures published
Planning and rationale
Planning budgetNot published |
No-engagement rationaleNot published |
Procedure rationaleProprietary software |