SIEM / SOAR / TIP Technologies (Global)

National Grid security team operates a 24*7*365 Cyber Security Operation Centre (CSOC) that monitors our estate for malicious, suspicious, or anomalous behavior and responds appropriately to ensure the consistency of services National Grid provides. SIEM / SOAR / TIP technologies are the cornerstone of an effective Security Operations organization. The successful solution will demonstrate the below:

SIEM

• Comprehensive log collection - The SIEM solution should be able to collect logs from all relevant sources. This includes servers, databases, network devices, end user devices, and applications.
• Alerting and Reporting - The SIEM solution should provide a catalog of alerts and reports out of the box that can be modified and tuned to meet the needs of National Gird.
• Advanced Analytics - The SIEM solution should have advanced analytic capabilities such as behavioral analytics (UEBA) and machine learning to detect anomalous activity and potential threats.
• Real-time (or near real-time) monitoring - The SIEM solution should be able to provide real-time monitoring to ensure security events are detected quickly.
• Integration - The SIEM solution should integrate with other industry-standard security tools to provide a complete view of the internal security landscape.
• Scalability - The solution should be able to scale up and down as required by the organizational needs of National Grid.
• Support - National Grid should have access to a 24/7/365 vendor support team to assist with any service issues. Vendor-provided training and certification should be available to all applicable National Grid staff.
• Usability - The solution should be user-friendly and initiative to configure and manage. It should allow teams to easily drill down into specific data points for more detailed analysis. Additional information: Technical & Delivery Considerations

Due to the strictly regulated industries National Grid operate in, we have a strong preference towards vendors who can provide a hybrid architecture whereby infrastructure is split between on-premise and cloud.

The required solution will integrate with internal IT infrastructure and external vendors of National Grid. Vendors will be expected to demonstrate how they can effectively integrate with other tooling in the environment.

In addition to the software and hosting service, we will be looking for a robust plan around the operations support models available.

National Grid security team operates a 24*7*365 Cyber Security Operation Centre (CSOC) that monitors our estate for malicious, suspicious, or anomalous behavior and responds appropriately to ensure the consistency of services National Grid provides. SIEM / SOAR / TIP technologies are the cornerstone of an effective Security Operations organization. The successful solution will demonstrate the below:

SOAR

• Comprehensive integration - The SOAR solution should integrate with the internal and external tooling for automated enrichment and response
• Automation - The SOAR solution should contain a repository of playbooks that can be used to accelerate the adoption of the platform
• Case Management - The SOAR Platform should provide a centralized incident management console that allows for end-to-end incident management.
• Analytics and reporting - The SOAR solution should provide advanced analytics and reporting allowing National Grid to track key metrics, identify trends and gain insights into security operations.
• Scalability - The solution should be able to scale up and down as required by the organizational needs of National Grid.
• Support - National Grid should have access to a 24/7/365 vendor support team to assist with any service issues. Vendor-provided training and certification should be available to all applicable National Grid staff.
• Usability - The solution should be user-friendly and initiative to configure and manage. It should allow teams to easily drill down into specific data points for more detailed analysis. Additional information: Technical & Delivery Considerations

Due to the strictly regulated industries National Grid operate in, we have a strong preference towards vendors who can provide a hybrid architecture whereby infrastructure is split between on-premise and cloud.

The required solution will integrate with internal IT infrastructure and external vendors of National Grid. Vendors will be expected to demonstrate how they can effectively integrate with other tooling in the environment.

In addition to the software and hosting service, we will be looking for a robust plan around the operations support models available.

National Grid security team operates a 24*7*365 Cyber Security Operation Centre (CSOC) that monitors our estate for malicious, suspicious, or anomalous behavior and responds appropriately to ensure the consistency of services National Grid provides. SIEM / SOAR / TIP technologies are the cornerstone of an effective Security Operations organization. The successful solution will demonstrate the below

TIP

• Comprehensive source integrations - The TIP should be able to take threat feeds from a variety of sources including open source and paid threat feeds, internal security tooling, and manual submissions from internal teams.
• Advanced Analytics - The TIP solution should be able to analyse ingested threat data to identify patterns and trends, allowing National Grid to gain insights into the nature of threats targeting the organization.
• Usability - The TIP solution should be user-friendly and initiative to configure and manage.
• Reporting - The TIP solution should provide customizable dashboards and reports that allow users to drill down into specific data points.
• Scalability - The solution should be able to scale up and down as required by the organizational needs of National Grid.
• Support - National Grid should have access to a 24/7/365 vendor support team to assist with any service issues. Vendor-provided training and certification should be available to all applicable National Grid staff.
• Usability - The solution should be user-friendly and initiative to configure and manage. It should allow teams to easily drill down into specific data points for more detailed analysis. Additional information: Due to the strictly regulated industries National Grid operate in, we have a strong preference towards vendors who can provide a hybrid architecture whereby infrastructure is split between on-premise and cloud.

The required solution will integrate with internal IT infrastructure and external vendors of National Grid. Vendors will be expected to demonstrate how they can effectively integrate with other tooling in the environment.

In addition to the software and hosting service, we will be looking for a robust plan around the operations support models available.