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Published 12 Mar 2026, 14:01 GMT

Official UK procurement notice

SIEM/SOAR Solution for Jisc Security Operations Centre

Official notice

Authority: Jisc (Public body)·Consortium: 2 public authorities

ServicesCompetitive flexible procedureAbove threshold
Published estimate£9,250,000≈ £3.1m / year · £11,100,000 inc. VAT · 1 value update
Submissions closed 29 Sept 2026
Next notice expected 1 Jul 2026
Contract term 3 yrsends 31 May 2031 · up to 31 May 2033 with extensions · starts 1 Jun 2028

What is being bought

Published requirement description

Jisc operates a Security Operations Centre (SOC) providing managed security monitoring, detection, and response services to organisations across the UK education and research sector. The SOC ingests and analyses security telemetry from a wide range of sources including endpoints, identity systems, cloud platforms, network infrastructure, and applications in order to detect, investigate, and respond to cyber threats on behalf of its customers.

Jisc is commencing a formal procurement process for a SIEM/SOAR platform to support ongoing evolution of its SOC capability. This Invitation to Tender (ITT) outlines Jisc's requirements and the evaluation process that will be used to assess supplier submissions and select a preferred partner.

This procurement process is led by Jisc Services Ltd, a wholly owned subsidiary of Jisc.

  • How the procedure runs: In accordance with the competitive flexible procedure the tender process will include defined stages. This exercise will comprise of four stages: Stage 1. Initial technical and procurement specific questions Stage 2. Detailed technical response and price Stage 3. Proof of concept (PoC) Stage 4. Best and final offer (BAFO) - all rights reserved Progression to subsequent stages is not guaranteed and will be determined by the criteria per stage. In line with the Procurement Act (Part 3, Chapter 2, Section 20), we are not obligated to proceed to further stages if only one supplier remains successful. Stage 1 - Participation stage: selection, technical elements and commercial aspects All bidders are invited to respond to Part 2 and Part 3 of the tender suite. This stage comprises of four (4) steps. The first step within Stage 1 will be a completeness check. A complete bid is one which has been received by the deadline for submission of tenders, is complete and complies with the requirements of the ITT. Clarification and further information may be sought from bidders in order to determine if a bid is complete; Bidders must respond promptly and within any timeframe specified by the Contracting Authority and failure to provide sufficient clarification or information within the required timeframe may result in the bid being deemed incomplete and disqualified from further consideration. Additionally, any bid received after the submission deadline will be rejected. At the second step, the Contracting Authority will exclude any bidder that is an Excluded Supplier and reserves the right to exclude any bidder that is an Excludable Supplier. At the third step, the Contracting Authority will check that each bid satisfies the conditions of participation (Part 2 of the tender suite) which are all pass/fail criteria set out in the ITT. At the forth step, the Contracting Authority will evaluate bidders responses to the technical questions (Part 3 of the tender suite) which comprise of a mix of mandatory pass/fail questions and scored questions. Subject to there being a sufficient number of competent bidders, the Contracting Authority will shortlist up to five bidders to progress to Stage 2 of the procurement process. Where fewer than five bidders meet the required standard, only those bidders deemed capable will be shortlisted. Stage 2 - Detailed technical response and price (written responses) Shortlisted bidders are invited to respond to Part 4 and Part 5 of the tender suite. At this stage bidders will be required to sign an NDA before being issued with Part 4 and Part 5 of the tender suite. Stage 2 of the procurement process will consist of the evaluation of the technical requirements and initial price. The Contracting Authority intends to shortlist 3 bidders to go through the Stage 3, the Proof of Concept stage. Stage 3 - Proof of Concept Shortlisted suppliers will be invited to participate in a Proof of Concept (PoC) stage. The Proof of Concept is intended to provide objective evidence that validates the bidder's responses to the Stage 2 tender submission. PoC objectives: • Confirm the platform's ability to ingest and normalise representative telemetry from Jisc's SOC data sources • Validate detection as code workflows, including rule authoring, version control, and deployment • Demonstrate risk-based alerting and correlation across multiple data sources • Demonstrate threat intelligence enrichment using Jisc's existing or proposed tooling • Validate multi-tenant segregation of data and access controls suitable for a managed service model • Assess usability of the analyst workflow for triage, investigation, and case handling • Assess supplier responsiveness and support quality during PoC period This stage will be evaluated against the evaluation criteria published in Part 4 of the tender suite. Stage 4 - Best and Final Offer The Contracting Authority reserves the right to conduct one or more rounds of Best and Final Offers with bidders remaining in the procurement process. In the event that the Authority does not deem it valuable to conduct Stage 4, it reserves the right to award the contract on the basis of the initial tenders (outcomes from Stage 2 and Stage 3) without entering into Stage 4.

CPV: Information technology services · Security software package · Software support services

The lotProcurement structure

single lot · value published
Lot #1Renewal 3 yrsPublished value£9,250,000
Contract period: 1 Jun 2028 – 31 May 2031 (3 yrs) · up to 31 May 2033 with extensionsValue: £9,250,000 exc. VAT · £11,100,000 inc. VAT
Delivery: UK
Extensions: The duration of this contract will be for an initial period of 3 years plus 2 x additional 1 year optional extensions. (3+1+1).
Pre-qualification & selection criteria (PQQ)1
  • Condition of participation

    Criteria is provided in the ITT,

    shortlisting

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
Quality: 80%Price: 20%
Published sub-criteria (3)
  • Technical: 40%
  • Proof of Concept: 40%
  • Pricing: 20%
Published award criteria (3)
  • Technical
  • Pricing
  • Proof of Concept
Conditions of participation1
  • Condition of participation

    Criteria is provided in the ITT,

    shortlisting
What this means for your bid
  • Price carries 20 of 100 points: a 10% discount moves about 2 points. The method statement decides this lot, not the discount.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
UKPGA · 2023/54 Procurement Act 2023
Procurement category
Services
Notice status
Closed
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
12 Mar 2026, 14:01 GMT
Last source update
2 Sept 2026, 13:24 BST
Award evaluation window
Submission end – 27 Aug 2027
Authority reference
Proc3165
FTS notice number
2026/S 000-083054
Latest notice
Tender notice (UK4)
Classification (CPV)
Information technology servicesSecurity software packageSoftware support services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-066870 Find a Tender
How it runs

In accordance with the competitive flexible procedure the tender process will include defined stages. This exercise will comprise of four stages:

Stage 1. Initial technical and procurement specific questions

Stage 2. Detailed technical response and price

Stage 3. Proof of concept (PoC)

Stage 4. Best and final offer (BAFO) - all rights reserved

Progression to subsequent stages is not guaranteed and will be determined by the criteria per stage.

In line with the Procurement Act (Part 3, Chapter 2, Section 20), we are not obligated to proceed to further stages if only one supplier remains successful.

Stage 1 - Participation stage: selection, technical elements and commercial aspects

All bidders are invited to respond to Part 2 and Part 3 of the tender suite.

This stage comprises of four (4) steps.

The first step within Stage 1 will be a completeness check. A complete bid is one which has been received by the deadline for submission of tenders, is complete and complies with the requirements of the ITT. Clarification and further information may be sought from bidders in order to determine if a bid is complete; Bidders must respond promptly and within any timeframe specified by the Contracting Authority and failure to provide sufficient clarification or information within the required timeframe may result in the bid being deemed incomplete and disqualified from further consideration. Additionally, any bid received after the submission deadline will be rejected.

At the second step, the Contracting Authority will exclude any bidder that is an Excluded Supplier and reserves the right to exclude any bidder that is an Excludable Supplier.

At the third step, the Contracting Authority will check that each bid satisfies the conditions of participation (Part 2 of the tender suite) which are all pass/fail criteria set out in the ITT.

At the forth step, the Contracting Authority will evaluate bidders responses to the technical questions (Part 3 of the tender suite) which comprise of a mix of mandatory pass/fail questions and scored questions.

Subject to there being a sufficient number of competent bidders, the Contracting Authority will shortlist up to five bidders to progress to Stage 2 of the procurement process. Where fewer than five bidders meet the required standard, only those bidders deemed capable will be shortlisted.

Stage 2 - Detailed technical response and price (written responses)

Shortlisted bidders are invited to respond to Part 4 and Part 5 of the tender suite.

At this stage bidders will be required to sign an NDA before being issued with Part 4 and Part 5 of the tender suite.

Stage 2 of the procurement process will consist of the evaluation of the technical requirements and initial price.

The Contracting Authority intends to shortlist 3 bidders to go through the Stage 3, the Proof of Concept stage.

Stage 3 - Proof of Concept

Shortlisted suppliers will be invited to participate in a Proof of Concept (PoC) stage.

The Proof of Concept is intended to provide objective evidence that validates the bidder's responses to the Stage 2 tender submission.

PoC objectives:

  • Confirm the platform's ability to ingest and normalise representative telemetry from Jisc's SOC data sources
  • Validate detection as code workflows, including rule authoring, version control, and deployment
  • Demonstrate risk-based alerting and correlation across multiple data sources
  • Demonstrate threat intelligence enrichment using Jisc's existing or proposed tooling
  • Validate multi-tenant segregation of data and access controls suitable for a managed service model
  • Assess usability of the analyst workflow for triage, investigation, and case handling
  • Assess supplier responsiveness and support quality during PoC period

This stage will be evaluated against the evaluation criteria published in Part 4 of the tender suite.

Stage 4 - Best and Final Offer

The Contracting Authority reserves the right to conduct one or more rounds of Best and Final Offers with bidders remaining in the procurement process. In the event that the Authority does not deem it valuable to conduct Stage 4, it reserves the right to award the contract on the basis of the initial tenders (outcomes from Stage 2 and Stage 3) without entering into Stage 4.

How it was run

Official notice
Run through: EU-Supply (CTM) · Who buys & how to bid on EU-Supply
Public notice page · account needed to bidElectronic submission allowedLanguage: EN
Access & registration note: Free · 5–10 minutes
Requests to participate (first stage)
29 Sept 2026, 12:00 BST
Submission deadline
29 Sept 2026, 12:00 BST
Clarification deadline
21 Sept 2026, 23:30 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

Timeline

12 Mar 2026 → 1 Jun 2028 · 8 dates
  1. Planning notice published223 days ago
    12 Mar 2026, 14:01 GMT
  2. Market engagement188 days ago
    15 Apr 2026, 23:59 BST
  3. Next notice expected111 days ago
    1 Jul 2026, 23:59 BST
  4. Tender notice published49 days ago
    2 Sept 2026, 13:24 BST
  5. Clarification questions by29 days ago
    21 Sept 2026, 23:30 BST
  6. Submission deadline22 days ago
    29 Sept 2026, 12:00 BST
  7. Today
    21 Oct 2026
  8. Award decision expected byin 311 days
    27 Aug 2027, 23:59 BST
  9. Contract starts
    1 Jun 2028, 00:00 BST

Notice history

8 events · 3 releases on Find a Tender · since 12 Mar 2026
  1. Preliminary market engagement notice published
    12 Mar 2026, 14:01 GMT
    UK2
  2. Pipeline notice published
    14 May 2026, 15:26 BST
    UK1
  3. Status changed to planned
    14 May 2026, 15:26 BST
  4. Buyer details updated
    14 May 2026, 15:26 BST
  5. Tender notice published
    2 Sept 2026, 13:24 BST
    UK4
  6. Published value updated to £9,250,000
    2 Sept 2026, 13:24 BST
    was £0
  7. Status changed to active
    2 Sept 2026, 13:24 BST
  8. Procurement method changed
    2 Sept 2026, 13:24 BST

Contracting authority & participating public bodies

2 public bodies on the notice

JISC

Contracting authorityPublic authority - sub-central government GB-COH: 05747339 · GB-PPON: PGYD-1575-ZHXX 4 Portwall Lane, Bristol, South West, BS1 6NBContact email

Official documents & specifications (3)

Official links; attachments are not copied

Notices published for this procedure

  • Tender notice tenderTender noticeUK4Tender notice on Find a Tender
  • Pipeline notice planningPipeline noticeUK1Pipeline notice on Find a Tender
  • Preliminary market engagement notice planningPreliminary market engagement noticeUK2Preliminary market engagement notice on Find a Tender