Official UK procurement notice
Short Term Payment Contingency
Authority: Department for Work & Pensions (Central government)
What is being bought
Published requirement descriptionThe Department for Work and Pensions (DWP) wish to give notice of planned procurement opportunity in relation to two linked but separate future procurements for DWP payment contingency services (together referred to in this notice as the “Payment Contingency Services (“PCS”)).
The intention of the PCS is to ensure DWP has robust contingencies in place to make benefit and pension entitlement payments to its customers on the dates they are due. The PCS are invoked only in exceptional circumstances where there is a delay in DWP releasing Bacs payment file(s).
The DWP intends for the relevant services to be provided under two separate, interdependent contracts (both of which are required to allow for invocation of PCS) as follows:
Short Term Payment Contingency (“STPC”) : This service reformats Bacs payments files into Faster Payment files for onward submission into the Faster Payment infrastructure
Sponsor Bank (“SB”) : This service is required for the settlement of funds with the Bank of England.
Please note that as these are separate procurements, different procurement processes and/or commercial approach may apply to each procurement. In addition, each procurement may be awarded, delayed, or withdrawn independently of the other.
This notice relates specifically to the STPC procurement. A separate UK3 Planned Procurement Notice has been issued for the SB procurement, which can be found on Find a Tender Service.
Please note that:
- Further information and relevant guidance will be provided in or with the UK4 Tender Notice, published on Find a Tender Service website.
- UK 4 Notice and associated procurement documents provided with that notice will outline how and when to express your interest to participate in the procurement process.
- All procurement activities will be managed via DWP online portal (Atamis).
- Procurement related documentation will be issued via Atamis.
- Full guidance on registration and system navigation will be provided in or with the UK4 Notice.
- It is mandatory for any interested suppliers to register on the new Central Digital Platform (CDP) which is part of the enhanced Find a Tender Service in order to participate in any future procurements. Details of how to register will be included in or with the UK4 Notice.
- The DWP will not be liable for any expenditure, work, or effort incurred by a provider in acting based on this notice.
- The information provided in this notice is for indicative purposes only. The DWP reserves its rights to amend any of the information included in the notice.
- DWP reserves the right to add or remove stages throughout the procurement process or to reduce the tendering period in future (in accordance with the PA 23). The DWP also reserves the right to decide not to proceed with this procurement.
- Please note, that involvement in Preliminary Market Engagement (PME) which was taking place 12/05/2026 or the One-to-One supplier events taking place between 01/06/2026 and 05/06/2026 are not a pre-requisite for participating in the procurement process. Please see the following link to the UK2 PME Notices for both STPC and SB - Short Term Payment Contingency Service - Find a Tender and Sponsor Bank Service - Find a Tender .
- This procurement will be conducted using the new procurement regime – Procurement Act 2023.
- It is currently anticipated that this procurement will follow a one stage Competitive Flexible Procedure.
CPV: Financial and insurance services
The lotProcurement structure
single lot · value publishedLot #1PlannedRenewalPublished value£2,684,000
Pipeline intelligence · planning stage: how this market runs before the tender is published
How Department for Work & Pensions buys Financial and insurance services (CPV 66), and who usually turns up
Department for Work & Pensions’s own published record, next to the published market for the same work. Frameworks and DPS are kept out: they attract a different number of bids. Whole-market view: Financial and insurance services (CPV 66) →
How the contest usually goes
Winner shares use published awards; bid and price charts use contested lots.
i
How often small and medium firms win.
Share of awards where the winner’s size is known.
The counts under this question show how many awards have a known supplier size.
Small firms have won here. Neither number says whether you qualify; it describes who has been winning.
i
How often local firms win similar work.
Winners with a registered address in the delivery region, out of awards with a known address.
A local branch does not count if the registered address is elsewhere.
Most of this buyer’s recorded winners are registered in the delivery region.
i
How long buyers here take to decide after bids close.
Middle value in days from the deadline to the first award notice, on competitions that published both dates.
Only decided tenders count, so slow ones still waiting are not in.
Half of these awards were announced within 94 days of the bid deadline.
i
How often work is awarded with no recorded rival.
Direct awards and tenders where every published lot count shows one bid.
The buyer’s share is a minimum: some awards have no bid count.
Thin markets produce this too; it is not proof of a tailored specification.
Direct awards or one recorded bid are common here. Check the route before spending time on a bid.
How many bids did past lots attract?
i
How many bids past lots received.
Each colour is a bid-count range. Only competed lots with a published count are included.
Past bids do not predict this tender.
1 bid14%
2–343%
4–621%
7+21%
How did awards compare with estimates?
i
Where winning prices landed against estimates.
Each colour shows awards below, close to or above the published estimate, one lot at a time.
Past prices are a guide, not a bid price.
Below estimate63%
Within ±2%38%
Above estimate0%
Assess each lot i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
i
What past awards tell you about each lot.
See the forecast, this buyer’s earlier suppliers and firms with relevant wins.
No supplier is confirmed as a bidder.
Open a lot for its forecast, this buyer’s previous supplier and possible competitors, from published award history, not a bid list
Lot #1Published estimate£2.7m
i
How many bids this lot may attract.
The forecast uses similar past competitions. The bar shows either that forecast or past bid counts; the line below says which.
Each lot shows its own forecast based on its own category; forecasts for different lots of the same notice are not comparative. The bar shows 902 past lots.
A forecast, not a list of bidders.
1 bid26%
2–344%
4–627%
7+3%
i
Where the award price may land.
The forecast uses similar awards and the buyer’s estimate. The band covers the middle half of likely prices.
No comparable awards for this lot yet.
A statistical guide from past awards, not a price to bid.
Who has supplied this buyer on similar work? i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
A past supplier may not bid again.
| Supplier | This buyer’s earlier contract | Lot | Award value | Why listed |
|---|---|---|---|---|
| Vocalink International LtdEarlier contract | DWP Payment Contingency Servicenotice published Aug 2022 | Short Term Payments Contingency (STPC) | £990k | Matched as the earlier contract |
| HSBC Bank plcEarlier contract | DWP Payment Contingency Servicenotice published Aug 2022 | Sponsor Bank | £502k | Matched as the earlier contract |
Who could compete for this lot? i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
i
Who could compete for this lot?
Firms with relevant past wins. On a framework, we show firms on that agreement.
None is confirmed as a bidder.
Candidate suppliers for this notice have not been worked out yet, so this is not a verdict that nobody fits.
About this data
- Source. Official UK public procurement notices (Find a Tender), reused under the Open Government Licence v3.0. New notices arrive through the day; the figures are rebuilt nightly.
- Two views, kept apart. The authority’s own track record and the wider market for the same kind of work sit side by side and are never mixed. Where the local picture is too thin, a figure widens to a broader market and says which one it used.
- Forecasts are labelled. The price forecast and its range, possible competitors and the earlier-work matches are our estimates from past awards: not published facts, not win chances and not price advice. Official notices do not say who is bidding.
- Every figure shows what it rests on. Not every notice publishes a bid count, a value or a delivery region, so each figure carries the number of records behind it, and one built on few records is marked as such. The on a figure explains it; the counting rules are in the methodology. Spotted something wrong? Tell us.
What this replaces i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
50% title match.
A past supplier may not bid again.
i
Who has done similar work for this buyer.
Past contracts are matched by buyer, title and type of work.
50% title match.
A past supplier may not bid again.
The prior contract this notice most likely re-tenders · matched by title and category (50% title match), the holder is not guaranteed to re-bid
DWP Payment Contingency Service — held by Vocalink International Ltd and HSBC Bank plc; no contract end date published.
Procedure terms & legal framework
From the official record- Procedure method
- Competitive flexible procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Planned procurement
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 3 Feb 2026, 16:31 GMT
- Last source update
- 15 Oct 2026, 14:58 BST
- Award evaluation window
- Submission end – 11 Jan 2027
- Authority reference
P-1061- FTS notice number
2026/S 000-097556- Latest notice
- Planned procurement notice (UK3)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-0615c5Find a Tender
How it was run
Official notice- Requests to participate (first stage)
- 22 Nov 2026, 23:45 GMT
- Submission deadline
- 22 Nov 2026, 23:45 GMT
- Clarification deadline
- 9 Nov 2026, 23:45 GMT
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
3 Feb 2026 → 1 Jul 2027 · 8 dates- Planning notice published261 days ago3 Feb 2026, 16:31 GMT
- Market engagement138 days ago5 Jun 2026, 23:59 BST
Engagement
The date for the group event is 12/05/2026 at 10:00 am – 11:00 am.
This will be followed up with One-to-One events, which will take place between 01/06/2026 and 05/06/2026.
The above dates are indicative and may be subject to change.
Engagement process description
General Information
The main purpose of this preliminary market engagement is to assist the DWP and potential suppliers to prepare for a procurement process in respect of the STPC Service. The DWP will gather information, which it will use to assess the market's capacity, strengthen the procurement strategy and finalise conditions of participation.
The engagement aims to:
- Communicate objectives, scope, and strategic priorities
- Gain a greater understanding of current and emerging market provisions and the supplier database
- Gain insight into market, including supplier capabilities, capacity and to identify innovative solutions that could support DWP in protecting customer payments and ensuring timely delivery
- Gather insights from suppliers to help with strengthening the procurement strategy
- Identify any potential challenges, risks and commercial considerations for ensuring timely delivery of payments to DWP’s customers
- Strengthen commercial strategy and finalise the route to market
- Finalise conditions of participation
- Finalise business requirements and specifications
Please note:
- This notice is for market engagement and exploratory purposes and is not a call for competition.
- Participation in pre-market engagement is voluntary and will not offer any advantage or disadvantage in any future procurement. The DWP will take steps to ensure fair and equal treatment of all suppliers.
- The DWP reserves the right not to enter any formal processes or agreements.
- Accordingly, the DWP will not be liable for any expenditure, work, or effort incurred by a provider in acting based on this notice.
- DWP reserves the right to add or remove stages throughout the procurement process.
- It is mandatory for any interested suppliers to register on the new Central Digital Platform which is part of the enhanced Find a Tender Service in order to participate in any future procurements.
- The DWP does not guarantee the accuracy or completeness of any information provided during pre-market engagement, and suppliers should not rely on it when forming any commercial or financial decisions.
- Suppliers must not seek to influence the procurement design in a way that would result in an unfair competitive advantage. The authority reserves the right to take appropriate steps to address any risk of distortion of competition.
- Suppliers that participate in the PME are deemed to acknowledge and accept the DWP’s approach to confidentiality for each stage of pre-market engagement (as summarised below).
Stages:
- Group Event via Microsoft Teams. Group Event will take place on 12/05/2026 at 10:00 am – 11:00 am. Please note that the Group Event is intended to cover both the STPC and SB procurements. Participation in the Group Event does not require suppliers to express interest in both procurements.
Please note that the Group Event will be conducted on a non-confidential basis, and suppliers are advised not to disclose confidential, commercially sensitive or proprietary information during the Group Event. Information from the Group Event (including questions raised and responses given) may be summarised and made available to the wider market to ensure transparency and equal access to information.
To register your interest for this event please email
Ewelina Wesolowska – [email protected] and
Shannon Wells – [email protected]
Deadline to submit your interest is by midday on 08/05/2026.
Please ensure email subject states: “PME STPC Procurement”
No materials will be shared prior to the events.
- One-to-One supplier events via Microsoft Teams. These individual calls will take place between 01/06/2026 and 05/06/2026. Instructions for how to register for these events will be provided on the Group Event.
Please note that the One-to-One supplier meetings will be provided only in respect of the procurements for which suppliers have registered an interest. Equal time slots will be arranged for all suppliers interested in the STPC procurement.
Please note that information exchanged during One-to-One meetings is not confidential by default and suppliers are advised to consider carefully whether to disclose any information that may be confidential, commercially sensitive or proprietary during One-to-One meetings. Where a supplier wishes to share information it considers to be confidential, commercially sensitive or proprietary, the supplier must clearly identify that information in advance or at the time it is shared and explain why confidentiality is claimed. In such circumstances, the DWP will consider, at its own discretion, whether such information will be treated as confidential. Participating suppliers acknowledge that any agreement to treat information as confidential is subject always to DWP’s obligations under applicable procurement law, including its duties of transparency, equal treatment and the avoidance of distortion of competition. Information from the One-to-One events (including questions raised and responses given) may be summarised and made available to the wider market to ensure transparency and equal access to information.
- Latest notice published7 days ago15 Oct 2026, 14:58 BST
- Today22 Oct 2026
- Tender notice expectedin 5 days26 Oct 2026, 23:59 GMT
- Clarification questions byin 19 days9 Nov 2026, 23:45 GMT
- Submission deadlinein 32 days22 Nov 2026, 23:45 GMT
- Award decision expected byin 82 days11 Jan 2027, 23:59 GMT
- Contract startsin 252 days1 Jul 2027, 00:00 BST
Notice history
12 events · 8 releases on Find a Tender · since 3 Feb 2026- Pipeline notice published3 Feb 2026, 16:31 GMTUK1
- Pipeline notice published3 Feb 2026, 16:39 GMTUK1
- Planned procurement notice published1 Apr 2026, 14:44 BSTUK3
- Published value published: £2,684,0001 Apr 2026, 14:44 BST
- Procurement method changed1 Apr 2026, 14:44 BST
- Preliminary market engagement notice published1 May 2026, 13:37 BSTUK2
- Published value updated to £2,684,6401 May 2026, 13:37 BSTwas £2,684,000
- Planned procurement notice published5 Jun 2026, 16:32 BSTUK3
- Published value updated to £2,684,0005 Jun 2026, 16:32 BSTwas £2,684,640
- Planned procurement notice published7 Jul 2026, 15:30 BSTUK3
- Planned procurement notice published7 Aug 2026, 16:28 BSTUK3
- Planned procurement notice published15 Oct 2026, 14:58 BSTUK3
Published amendments (5)
The narrative in the detail of the notice has been amended.
Amendments to the Notice: Description: - Expanded the description to include additional detail and ensure alignment with the published UK 2 Notice - Added an additional disclaimer Submission Details: - Updated key dates (tender publication date, enquiry deadline, and award decision) to ensure full alignment with the new procurement timeline
Amendments to the Notice: Tender Notice Publication Date Clarification Period Date Tender Submission Date Contract Award Date
Amendments to the Notice: Tender Notice Publication Date Clarification Period Date Tender Submission Date Description: one stage Competitive Flexible Procedure
Amendments to the Notice: Tender Notice Publication Date Clarification Period Date Tender Submission Date Estimated Award Decision Date Description: removed word "Lot1" and "Lot2" as these are independent procurements.
Routine re-releases (8)
- 2026-06: 1 release · 5 Jun 2026
- 2026-05: 1 release · 1 May 2026
- 2026-04: 1 release · 1 Apr 2026
- 2026-02: 2 releases · 3 Feb 2026, 3 Feb 2026
Commercial outcome & contract awards
Pipeline notice- Awards (0)
- No award published
- Contracts (0)
- No contract published
- Bid statistics
- No aggregate bid statistics published
Contracting authority & participating public bodies
Official documents & specifications (8)
Official links; attachments are not copiedNotices published for this procedure
- Planned procurement notice Planned procurement notice on Find a Tender
- Planned procurement notice Planned procurement notice on Find a Tender
- Planned procurement notice Planned procurement notice on Find a Tender
- Planned procurement notice Planned procurement notice on Find a Tender
- Preliminary market engagement notice Preliminary market engagement notice on Find a Tender
- Planned procurement notice Planned procurement notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender
- Pipeline notice Pipeline notice on Find a Tender