Find a TenderAwarded
Published 15 Oct 2021, 15:37 BST

Official UK procurement notice

DWP Payment Contingency Service

Official notice

Authority: Department for Work & Pensions (Central government)·Consortium: 2 public authorities

3 lotsServicesOpen procedureSME suitableMax 2 lots per supplier
Published estimate£1,000,000,000total for 3 lots
Submissions closed 14 Nov 2021awarded 30 Jun 2022
Awarded to Vocalink International Ltd, HSBC Bank plc2 awards

Re-procurement plannedShort Term Payment Contingency · tender expected

What is being bought3 lots · detail below

Published requirement description

This procurement is for the provision of the DWP Payment Contingency Service.

A Sponsor Bank is required to support the functionality of the Payment Contingency Services. Without a Sponsor Bank in place, the Payment Contingency Services is unable to operate.

This contingency service is invoked in situations when there is a delay with release of the BACS payment file, which contains benefit and pension payments and the Department's ability to make payment on time is threatened.

The service transforms BACS payments into Faster Payments to ensure customers receive their benefit/pension entitlement on their due date, reducing reputational risk and satisfying the Secretary of State's obligation.

The end to end Payment Contingency service requires two separate components, these are:

  • LOT 1 - A service to reformat BACS payments into Faster Payments for onward submission into the Faster Payment infrastructure
  • LOT 2 - A Sponsor Bank for the settlement of funds with the Bank of England.

DWP makes circa. 2.5m payments per day and pays over £3.7bn per week.

CPV: Banking services · Financial and insurance services

Lots and requirements (3)Procurement structure

3 lots · no lot values published · win at most 2 of them
Lot #1Short Term Payment Contingency

A service to reformat BACS payments into Faster Payments for onward submission into the Faster Payment infrastructure when DWP are required to invoke contingency services

Delivery: UK · National
Extensions: The term may be extended by 1+1 yearsVariant bids: not allowed
Lot #2Sponsor BankAwarded

A Sponsor Bank is required to support the functionality of the Payment Contingency Services. Without a Sponsor Bank in place, the Payment Contingency Services is unable to operate.

Delivery: UK · National
Extensions: The contract may be extended for 1+1 yearsVariant bids: not allowed
Lot #3Short Term Payments Service (STPC)Cancelled

This contingency service is invoked in situations when there is a delay with release of the BACS payment file, which contains benefit and pension payments and the Department's ability to make payment on time is threatened.

The service transforms BACS payments into Faster Payments to ensure customers receive their benefit/pension entitlement on their due date, reducing reputational risk and satisfying the Secretary of State's obligation.

Delivery: UK

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
Staff
Names and qualifications of delivery staff must be submitted

Procedure terms & legal framework

From the official record · publisher note attached
Procedure method
Open procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
No (one-off requirement)
First published
15 Oct 2021, 15:37 BST
Last source update
19 Aug 2022, 16:19 BST
Award evaluation window
15 Nov 2021 – …
FTS notice number
2022/S 000-023170
Classification (CPV)
Banking servicesFinancial and insurance services
Delivery area
UK
Official registry OCID
ocds-h6vhtk-02ec79 Find a Tender

Publisher note: Suppliers Instructions: How to Express Interest in this Tender: 1. Register on the eSourcing portal (this is only required once): https://dwp.bravosolution.co.uk & click the link to register - Accept the terms & conditions & click 'continue' - Enter your correct business & user details - Note your chosen username & click 'Save'. You will receive an email with your password (keep this secure) 2. Express an Interest in the tender - Login to the portal with the username/password - Click the 'PQQs / ITTs Open To All Suppliers' link. (These are Pre-Qualification Questionnaires or Invitations to Tender open to any registered supplier) - Click on the relevant exercise to access the content. - Click the 'Express Interest' button at the top of the page. - This will move the PQQ /ITT into your 'My PQQs/ My ITTs' page. (A secure area reserved for your projects only) -You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ/ ITT Details' box 3. Responding to the tender - Click 'My Response' under 'PQQ/ ITT Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining) - You can now use the 'Messages' function to communicate with the buyer and seek any clarification - Note the deadline for completion. Follow the onscreen instructions to complete the PQQ/ ITT - There may be a mixture of online & offline actions to complete (detailed online help available). To submit your reply use the 'Submit Response' button (top of the page). For further assistance please consult the online help, or the eTendering help desk. DWP expressly reserves the rights(i)to use a reverse auction; (ii)to cancel this procurement at any stage; (iii)to not award any contract as a result of the procurement process commenced by publication of this notice; (iv)and in no circumstances will DWP be liable for any costs incurred by potential suppliers.

How it was run

Official notice
Run through: Jaggaer · Who buys & how to bid on JAGGAER
Supplier login requiredLanguage: EN
Access & registration note: Free; latest Chrome/Edge/Firefox only — corporate browsers fail
Submission deadline
14 Nov 2021, 23:59 GMT
Submission channel
{"electronicSubmission"}
Accepted languages
en
Bids opened
15 Nov 2021, 08:00 GMT
Detailed submission instructions & authority contactsFrom official release

Timeline

14 Nov 2021 → 19 Aug 2022 · 3 dates
  1. Submission deadline
    14 Nov 2021, 23:59 GMT
  2. Bids opened
    15 Nov 2021, 08:00 GMT
  3. Notice published
    19 Aug 2022, 16:19 BST

Notice history

2 events · 6 releases on Find a Tender · since 19 Aug 2022
  1. Status changed to complete
    19 Aug 2022, 16:19 BST
  2. Buyer details updated
    19 Aug 2022, 16:19 BST
Published amendments (4 · 0 deadline changes)
WhenWhatBeforeAfterShift
—TextII.1.4Clarification questions may be submitted from 18 October 21 up to 7 November 21.Clarification questions may be submitted to the Authority up to 09 December 2021
—TextIV.2.2The anticipated start date will be 01/04/22 to allow for an implementation phase if required. Clarification questions may be submitted from 18 October 21 up to 7 November 21Due to a technical issue, this advert is being re-published. The start date for the services will be 01/07/22 The closing date for this advert is now 27 March 2022 at 23:59 Supplier clarification questions may be submitted from 25 February up to 11 March 2022 at 23:59

II.1.5 Estimated Total Contract Value is £1,000,000

The closing date for this advert is now 23.59 on 28 November 2021. The closing date for supplier clarification questions is 23.59 on 21 November 2021

All bids must be submitted by 23.59 on the 16 December 2021

1 amendment published without a description.

Routine re-releases (6)
  • 2021-11: 1 release · 1 Nov 2021
  • 2021-10: 2 releases · 15 Oct 2021, 19 Oct 2021

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £1,492,2002 contracts exc. VAT
Bids received 21 from SMEs
Contracts signed 2latest 30 Jun 2022
Awarded toValueDateStatus
Lot 2 · Sponsor Bank1 award
HSBC Bank plc£502,200 †—Awarded
Not linked to a lot1 award
Vocalink International LtdShort Term Payments Contingency (STPC)£990,000 †—Awarded

Contracts

Bid statistics published by the authority

LotBidsSMEVCSEValid bid range
2 · Sponsor Bank1bids · 1 electronic · 2 from abroad1——
Whole notice2bids · 2 electronic · 2 from abroad1——

Contracting authority & participating public bodies

2 public bodies on the notice

DEPARTMENT FOR WORK AND PENSIONS

Contracting authorityCentral GovernmentBody governed by public lawGeneral public servicesMinistry or any other national or federal authority, including their regional or local subdivisions CAXTON HOUSE, LONDON, London, SW1H9DAContact name, email, phone Published organisation website ↗

Dispute resolution & review bodies

  • Department for Work & PensionsReview body Blackpool
Process and specification contact points (1)
  • Louise RiceProcess contact point Blackpool, UKContact name, email, phone

Bidders & participating suppliers

2 commercial parties on the notice

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.