Find a TenderAwardedTender notice
Published 5 Mar 2025, 10:04 GMT

Official UK procurement notice

Provision of Servicing and Maintenance of the Fire Alarm System at the Queen’s Medical Centre

Official notice

Authority: Nottingham University Hospital NHS Trust (Central government)·Consortium: 2 public authorities

2 lotsServicesCompetitive flexible procedureAbove thresholdSME suitableVCSE suitable
Published estimate£4,250,000envelope for 2 lots · £5,100,000 inc. VAT · 1 value update
Submissions closed 21 Nov 2025awarded 11 Jan 2024
Awarded to Honeywell Control Systems Limited, Clymac Limited2 awards
Contract term 2 yrs 11 moends 31 Aug 2028 · up to 31 Aug 2031 with extensions · starts 1 Sept 2026

What is being bought2 lots · detail below

Published requirement description

Nottingham University Hospitals NHS Trust (The Client) is seeking a Contractor for provision of ongoing planned preventative maintenance as well as reactive maintenance of each of the fire alarm systems located at its properties.

To ensure the Client complies with its responsibilities required by law, Government guidelines and requirements of NHS England, the Service shall include, but not be limited to, ongoing planned preventative testing, servicing and maintenance, reactive maintenance (E.g. responding to faults and failures, subsequent investigation, repair and testing) and subsequent remedial work of the fire alarm systems located at the Nottingham City Hospital, the Queen’s Medical Centre and Ropewalk House.

The Contractor must provide a call out service and respond in accordance with the specified Response Times in relation to all faults and defects that may be identified during the service period during both:

  • Normal Working Hours, and
  • Outside of Normal Working Hours

For Lot 1, the Scope includes for provision of weekly testing of the fire alarm system at Nottingham City Hospital.

Prior to the starting date the Contractor must possess as a minimum 3 years’ experience servicing fire alarms for a large healthcare organization in order to participate in this Procurement process.

  • Large in this context shall mean an organization with more than 5,000 employees and an equivalent turnover greater than £100m.
  • For avoidance of doubt, Suppliers that demonstrate equivalent experience through contracts with smaller healthcare organizations that collectively meet this threshold shall not satisfy this criteria.

Please see Part 3 of the Supplier Information Questions for further information regarding conditions of participation

It is understood the systems at Nottingham City Hospital (Gent) and Queen's Medical Centre (Ziton) are closed protocol. As a minimum, Suppliers must possess all relevant certification, qualifications and training necessary to work on and maintain these systems in order to participate in this procurement process.

The systems are to be serviced and maintained annually with service visits conducted on a regular basis as detailed in the associated tender documents.

  • The authority expects to re-tender this requirement around 1 May 2026, 23:59 BST.
  • How the procedure runs: The Procurement process shall constitute the following Stages: Stage 1 – Response to Supplier Information Questionnaire The submission by each Supplier of a response to the Supplier Information Questions and the assessment of each such Supplier Information Questionnaire submission received by the Client (The Intermediate Assessment). Stage 2 - Site Visit Those Suppliers shortlisted following the Intermediate Assessment of each Supplier Information Questionnaire submitted at Stage 1 of this procurement process shall be invited to attend a site visit. Stage 3 – Invitation to Tender The Client shall invite all those Suppliers selected to participate further in this Procurement process to submit a Tender. More information regarding the procurement process can be found within the associated tender documents including, but not limited to, section 4 of the ITT (Part A).

CPV: Repair and maintenance services of building installations · Repair and maintenance services of electrical and mechanical building installations · Repair and maintenance services of electrical building installations

Lots and requirements (2)Procurement structure

2 lots · all with a published value (£4,250,000 together) · evaluation weights differ by lot
Lot #1Nottingham City HospitalRenewal 2 yrs 11 moSMEVCSEPublished value£3,000,000

Nottingham University Hospitals NHS Trust (The Customer) is seeking a Supplier for provision of ongoing planned preventative maintenance as well as reactive maintenance of each of the fire alarm systems located at the Queen's Medical Centre.<br/><br/>To ensure the Customer complies with its responsibilities required by law, Government guidelines and requirements of NHS England, the Service shall include, but not be limited to, ongoing planned preventative testing, servicing and maintenance, reactive maintenance (E.g. responding to faults and failures, subsequent investigation, repair and testing) and subsequent remedial work of the fire alarm systems located at the Nottingham City Hospital, the Queen’s Medical Centre and Ropewalk House.<br/><br/>The Contractor must provide a call out service and respond in accordance with the specified Response Times in relation to all faults and defects that may be identified during the service period during both:<br/><br/>- Normal Working Hours, and<br/>- Outside of Normal Working Hours<br/><br/>The systems are to be serviced and maintained annually with service visits conducted on a regular basis as detailed in the associated tender documents.

Contract period: 1 Sept 2026 – 31 Aug 2028 (2 yrs 11 mo) · up to 31 Aug 2031 with extensionsValue: £3,000,000 exc. VAT · £3,600,000 inc. VAT
Delivery: East Midlands · The Queen's Medical Centre<br/>Derby Road<br/>Nottingham<br/>NG7 2UHEligibility: SME eligibleVCSE eligible
Extensions: Options shall include the following: - The Price List is to be based on anticipated quantities including, but not limited to, one planned maintenance visit per annum of the total number of fire alarm assets located at the property during the first 24 months from the starting date. The number is provided in good faith; however, these figures may be subject to change (E.g. the Client agrees to extend the service period in line with this Contract Data or the Quantity of assets requiring maintenance may increase or decrease following completion of a separate building project). The Prices shall be determined by multiplying the relevant rate by the anticipated quantity, which shall be the estimated number of services required over a 2-year period - Subject to the Contractor achieving complete compliance required by relevant KPI’s, on the 2nd anniversary of the starting date, any request to increase the rates and Prices in the Price List must be in line with the price adjustment for inflation mechanism (PAFI) that will be detailed in the Tender documents setting out the method and rules to compile the Price List - Details concerning the above and any other options will be stated in the associated Tender documents · The service period is 24 months with the option to extend for a further 36 months. This extension shall take the form of three 12 month incremental periodsSecond stage: 3–null candidates invited to tender
Pre-qualification & selection criteria (PQQ)3
  • Economic & financial standing

    Assessment of Supplier's Legal & financial capacity shall be based on the following:

    • Suppliers must meet the minimum level of economic and financial standing and/or a minimum financial threshold specified under section 9.11 of the ITT
    • Any other relevant criteria stated in the associated tender documents
  • Technical & professional ability

    The Client has set Conditions of Participation as a proportionate means of ensuring that Suppliers have the legal and financial capacity and/or technical ability, to perform the contract.

    The conditions of participation are specified under Part 3 of the Supplier Information Questions and will be used to assess the Supplier. Suppliers must satisfy these conditions if they are to be invited to submit a Tender.

    If a Supplier does not satisfy the Conditions of Participation, then then the Client may disregard its Supplier Information Questionnaire and/or Tender submission and exclude the Supplier from participating in, or progressing as part of, the Procurement process.

  • Condition of participation

    The Client shall carry out an Intermediate Assessment of the responses to the Supplier Information Questions submitted prior to the Deadline for Requests to Participate.

    Only those Suppliers shortlisted following the Intermediate Assessment of each Supplier Information Questionnaire submitted in response to Lot 1 shall be selected to participate further in this Procurement process to submit a Tender.

    shortlisting
Lot #2Queen's Medical Centre and Ropewalk HouseRenewal 2 yrsSMEVCSEPublished value£1,250,000

The Client requires Suppliers for the provision of Fire Alarm Servicing and Maintenance at the Queen’s Medical Centre and Ropewalk House (Lot 2)

Contract period: 1 Sept 2026 – 31 Aug 2028 (2 yrs) · up to 31 Aug 2031 with extensionsValue: £1,250,000 exc. VAT · £1,500,000 inc. VAT
Delivery: East MidlandsEligibility: SME eligibleVCSE eligible
Extensions: Options shall include the following: - The Price List is to be based on anticipated quantities including, but not limited to, one planned maintenance visit per annum of the total number of fire alarm assets located at the property during the first 24 months from the starting date. The number is provided in good faith; however, these figures may be subject to change (E.g. the Client agrees to extend the service period in line with this Contract Data or the Quantity of assets requiring maintenance may increase or decrease following completion of a separate building project). The Prices shall be determined by multiplying the relevant rate by the anticipated quantity, which shall be the estimated number of services required over a 2-year period - Subject to the Contractor achieving complete compliance required by relevant KPI’s, on the 2nd anniversary of the starting date, any request to increase the rates and Prices in the Price List must be in line with the price adjustment for inflation mechanism (PAFI) that will be detailed in the Tender documents setting out the method and rules to compile the Price List - Details concerning the above and any other options will be stated in the associated Tender documents · The service period is 24 months with the option to extend for a further 36 months. This extension shall take the form of three 12 month incremental periodsSecond stage: 3–null candidates invited to tender
Pre-qualification & selection criteria (PQQ)3
  • Economic & financial standing

    Assessment of Supplier's Legal & financial capacity shall be based on the following:

    • Suppliers must meet the minimum level of economic and financial standing and/or a minimum financial threshold specified under section 9.11 of the ITT
    • Any other relevant criteria stated in the associated tender documents
  • Technical & professional ability

    The Client has set Conditions of Participation as a proportionate means of ensuring that Suppliers have the legal and financial capacity and/or technical ability, to perform the contract.

    The conditions of participation are specified under Part 3 of the Supplier Information Questions and will be used to assess the Supplier. Suppliers must satisfy these conditions if they are to be invited to submit a Tender.

    If a Supplier does not satisfy the Conditions of Participation, then then the Client may disregard its Supplier Information Questionnaire and/or Tender submission and exclude the Supplier from participating in, or progressing as part of, the Procurement process.

  • Condition of participation

    The Client shall carry out an Intermediate Assessment of the responses to the Supplier Information Questions submitted prior to the Deadline for Requests to Participate.

    Only those Suppliers shortlisted following the Intermediate Assessment of each Supplier Information Questionnaire submitted in response to Lot 2 shall be selected to participate further in this Procurement process to submit a Tender.

    shortlisting

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored

Lots publish different evaluation splits; there is no single procedure weighting.

LotQualityPriceSocial valueSplit
1 · Nottingham City Hospital55%35%10%
2 · Queen's Medical Centre and Ropewalk House50%40%10%
Lot distribution rule: The Tender will be issued in lots. the Client reserves the right to award some but not all lots; and/or to award lots on different timelines. For each Lot, responses will be assessed against the Evaluation Criteria set out in the associated tender documents relevant to the Lot the Supplier is bidding on. Suppliers may bid on one or both lots.
What this means for your bid
  • Price carries 35–40 points depending on the lot. Read the split per lot below.

Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.

Procedure terms & legal framework

From the official record
Procedure method
Competitive flexible procedure
Legal basis
CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Above threshold (FTS publication)
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Yes (GPA)
Recurring procurement
Yes · next expected 1 May 2026
First published
5 Mar 2025, 10:04 GMT
Last source update
1 Jun 2026, 10:37 BST
Award evaluation window
Submission end – 1 Jun 2026
Authority reference
C142183
FTS notice number
2025/S 000-068088
Latest notice
Tender notice (UK4)
Classification (CPV)
Repair and maintenance services of building installationsRepair and maintenance services of electrical and mechanical building installationsRepair and maintenance services of electrical building installations
Delivery area
East Midlands (UKF14)
Official registry OCID
ocds-h6vhtk-04e9a0 Find a Tender
Contract terms summary

Further details concerning payment terms can be found in the associated tender documents.

How it runs

The Procurement process shall constitute the following Stages:

Stage 1 – Response to Supplier Information Questionnaire

The submission by each Supplier of a response to the Supplier Information Questions and the assessment of each such Supplier Information Questionnaire submission received by the Client (The Intermediate Assessment).

Stage 2 - Site Visit

Those Suppliers shortlisted following the Intermediate Assessment of each Supplier Information Questionnaire submitted at Stage 1 of this procurement process shall be invited to attend a site visit.

Stage 3 – Invitation to Tender

The Client shall invite all those Suppliers selected to participate further in this Procurement process to submit a Tender.

More information regarding the procurement process can be found within the associated tender documents including, but not limited to, section 4 of the ITT (Part A).

Review and risk notes
Risks

Risks concerning this contract include, but may not be limited to, the following:

  • Changes to Health Technical Memorandum (HTM)
  • Expansion or reduction of the Service
  • Capacity Constraints
  • Expansion of Integrated Care Board
  • Budgetary Changes
  • Changes to Weekly Testing Requirements
  • Changes to the Client's requirements.
  • System Developments
  • Collaboration with Partners

Further details concerning risks may be found in the associated tender documents.

How it was run

Official notice
Run through: Atamis legacy domain (health-family.force.com) · Who buys & how to bid on Atamis
Supplier login requiredElectronic submission allowedLanguage: EN
Access & registration note: Legacy Salesforce domain still used in notices — use the current Atamis portal · this portal address is a legacy domain; the operator has migrated
Requests to participate (first stage)
21 Nov 2025, 12:00 GMT
Submission deadline
21 Nov 2025, 12:00 GMT
Clarification deadline
17 Oct 2025, 12:00 BST
Submission channel
Official e-sourcing portal
Electronic submission
Allowed
Accepted languages
en
Detailed submission instructions & authority contactsFrom official release

The Client will be administering the Procurement via the Atamis e-Tendering portal: health-family.force.com/s/Welcome ↗

Please ensure you register on the portal sufficiently ahead of time to ensure you are able to access the eventual Procurement at the earliest opportunity.

If you have any problems with the portal. you should contact the helpdesk on 0800 0988201 or by sending an email to [email protected] . The helpline is open Monday to Friday between 8 am and 6 pm excluding public and bank holidays.

In the event the Tender Notice is published before or after the estiamted date, the enquiry and participation deadline dates will be amended accordingly.

Any revisions to the timescales specified in this Planned Procurement Notice will be made available via the Tender Notice.

Timeline

5 Mar 2025 → 1 Sept 2026 · 9 dates
  1. Planning notice published
    5 Mar 2025, 10:04 GMT
  2. Market engagement
    7 Apr 2025, 23:59 BST

    Suppliers are invited to download the PME document via the e-Tendering portal for more information:

    health-family.force.com/s/Welcome ↗

    Included within the document is a brief questionnaire. Suppliers are encouraged to respond to these questions which will help inform and shape the procurement process.

    If you have any problems with the Electronic Portal, you should contact the helpdesk on 0800 0988201 or by sending an email to [email protected] . The helpline is open Monday to Friday between 8 am and 6 pm excluding public and bank holidays.

  3. Next notice expected381 days ago
    30 Sept 2025, 23:59 BST
  4. Clarification questions by364 days ago
    17 Oct 2025, 12:00 BST
  5. Tender notice published357 days ago
    24 Oct 2025, 10:48 BST
  6. Submission deadline329 days ago
    21 Nov 2025, 12:00 GMT
  7. Latest notice published137 days ago
    1 Jun 2026, 10:37 BST
  8. Award decision expected by137 days ago
    1 Jun 2026, 23:59 BST
  9. Contract starts46 days ago
    1 Sept 2026, 00:00 BST

Notice history

11 events · 8 releases on Find a Tender · since 5 Mar 2025
  1. Preliminary market engagement notice published
    5 Mar 2025, 10:04 GMT
    UK2
  2. Preliminary market engagement notice published
    5 Mar 2025, 10:54 GMT
    UK2
  3. Preliminary market engagement notice published
    17 Mar 2025, 16:09 GMT
    UK2
  4. Planned procurement notice published
    11 Sept 2025, 15:57 BST
    UK3
  5. Published value updated to £4,250,000
    11 Sept 2025, 15:57 BST
    was £3,000,000
  6. Status changed to planned
    11 Sept 2025, 15:57 BST
  7. Procurement method changed
    11 Sept 2025, 15:57 BST
  8. Planned procurement notice published
    11 Sept 2025, 16:13 BST
    UK3
  9. Tender notice published
    24 Oct 2025, 10:48 BST
    UK4
  10. Status changed to active
    24 Oct 2025, 10:48 BST
  11. Buyer details updated
    1 Jun 2026, 10:36 BST
Published amendments (3)

Amended Engagement Description section to include relevant links to the trust's e-Tendering portal.

We have extended the engagement deadline to 7 April 2025 and updated the helpdesk telephone number under "Engagement process description".

Due to a technical issue, the original notice only published the award criteria relevant to Lot 2 only. The Award Criteria for Lot 1 is as follows: Quality: 55% Social Value: 10% Price 35%

Routine re-releases (8)
  • 2025-09: 2 releases · 11 Sept 2025, 11 Sept 2025
  • 2025-03: 3 releases · 5 Mar 2025, 17 Mar 2025

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 2
Awarded value £1,649,5332 contracts exc. VAT
Contracts signed 2latest 11 Jan 2024
Awarded toValueDateStatus
Lot 1 · Nottingham City Hospital2 awards
Honeywell Control Systems Limited——Awarded
Clymac LimitedSME——Awarded

Contracts

  • Contract 051243-2026-C233055-1 · Honeywell Control Systems Limited

    Signed
    11 Jan 2024
    Value
    £1,466,000
    Period
    … – 31 Aug 2028
    Status
    active
    • Change The purpose of this modification to extend the existing Contract for provision of servicing and maintenance of the fire alarm at the Queen’s Medical Centre (QMC) from 30/04/2026 up to 31/12/2026.<br/><br/>The objective is to ensure the Customer continues to comply with its responsibilities required by law, Government guidelines and requirements of NHS England through routine testing and maintenance of the system whilst the formal procurement exercise to replace this contract is completed (https://www.find-tender.service.gov.uk/Notice/068088-2025), Need for additional works, services or supplies by the original contractor/concessionaire: Responses to the Preliminary Market Engagement (PME) conducted during Q1 2025 indicated that suppliers would require between one and three months to mobilise for delivery of this contract. Therefore, extending the current contract will mitigate significant operational disruption, as well as avoid unnecessary duplication of costs for the Trust. The original value of the contract was £1.25m with the extension costing £216,000 (approximately 17%), representing less than 50% of the original contract value.
  • Provision of Servicing and Maintenance of the Fire Alarm System at the Queen’s Medical Centre · Clymac LimitedSME

    Signed
    3 Mar 2023
    Value
    £183,533
    Period
    … – 31 Aug 2028
    Status
    active
    • Change The purpose of this modification to extend the existing Contract for provision of servicing and maintenance of the fire alarm at the Queen’s Medical Centre (QMC) from 30/04/2026 up to 31/12/2026. <br/><br/>The objective is to ensure the Customer continues to comply with its responsibilities required by law, Government guidelines and requirements of NHS England through routine testing and maintenance of the system whilst the formal procurement exercise to replace this contract is completed (https://www.find-tender.service.gov.uk/Notice/068088-2025), Need for additional works, services or supplies by the original contractor/concessionaire: Responses to the Preliminary Market Engagement (PME) conducted during Q1 2025 indicated that suppliers would require between one and three months to mobilise for delivery of this contract. Therefore, extending the current contract will mitigate significant operational disruption, as well as avoid unnecessary duplication of costs for the Customer. The original value of the contract was £148,533 with the extension costing £35,000 (approximately 24%), representing less than 50% of the original contract value.

Contracting authority & participating public bodies

2 public bodies on the notice

Nottingham University Hospital NHS Trust

Contracting authorityPublic authority - central government GB-PPON: PVQC-9261-WGRM City Campus, Hucknall Road, Nottingham, East Midlands, NG5 1PBContact name, email

Dispute resolution & review bodies

  • Royal Courts of JusticeMediation bodyReview bodyReview contact point LondonContact email

Bidders & participating suppliers

2 commercial parties on the notice

Official documents & specifications (6)

Official links; attachments are not copied

Notices published for this procedure