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Published 6 Jan 2025, 11:01 GMT

Official UK procurement notice

Services-Contract-Vyntelligence Software Capabilities · UK public procurement notice

Official notice

Authority: United Utilities Water Limited (Public body)

ServicesNegotiated without publication of a contract notice
Sectors: Recreational, cultural and sporting services (92) Delivery: UKNorth West (UKD)
Awarded value£1,800,000published contract · exc. VAT
Awarded 6 Jan 2025

What is being bought

Published requirement description

The requirement is to supply an asynchronized video SaaS license agreement with specific water utility company technology to support the United Utilities Wholesale business and its need to provide remote assurance, operational efficiency and improve compliance across the business with use of artificial intelligence.

CPV: Motion picture and video production services

The lotProcurement structure

single lot · no lot value published
Lot #1The contractual arrangement for the service will include:

The contractual arrangement for the service will include:

  • Unlimited User access to the software
  • Asynchronous Multimedia Data Capture with AI powered intelligence & collaboration
  • Open API integrations with industry 3rd party platforms e.g. Salesforce, IBM Maximo, Oracle and websites
  • Complex AI Scene recognition
  • GenAI – Speech and visual summarization

The contractual arrangement for services will include:

  • Pre and post sales application support
  • Technical support and training
  • Software licences
  • Highest levels of security and data privacy standards applicable to National Infrastructure safety requirements, ideally with multiple Utilities clients
  • App must support offline data capture and storage with automatic upload when signal restored with GPS tracking

In delivering the service under this contractual agreement, it is a requirement that the Supplier shall comply with the relevant technical standards which will be detailed within the agreement.

Delivery: UK, North West

What it takes to win
i

How this buyer will score bids.

The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).

Evaluation split and conditions of participation as published; the tender pack may add more
How bids were scored
  • Price

Procedure terms & legal framework

From the official record
Procedure method
Negotiated without publication of a contract notice
Legal basis
CELEX · 32014L0025 Utilities Contracts Regulations 2016 (Directive 2014/25/EU)
Procurement category
Services
Notice status
Awarded
Procurement threshold
Unspecified in notice
Regulatory regime
Standard
Commercial structure
Stand-alone contract (no framework)
Competition type
Competitive procedure
GPA / WTO covered
Unspecified in notice
Recurring procurement
Unspecified in notice
First published
6 Jan 2025, 11:01 GMT
Last source update
6 Jan 2025, 11:01 GMT
Authority reference
PRO004838
FTS notice number
2025/S 000-000162
Classification (CPV)
Motion picture and video production services
Delivery area
UKNorth West (UKD)
Official registry OCID
ocds-h6vhtk-04cd7e Find a Tender
Why no open competition

The works, supplies or services can be provided only by a particular economic operator due to absence of competition for technical reasons

Published justification

United Utilities conclusion is that the significant extra technical steps required to both transition to, and implement non-incumbent technology would present disproportionate technical difficulties when compared to continuing to procure additional supplies from the incumbent economic operator. It is therefore, necessary to conduct a negotiated procedure without prior call for competition, as highlighted above United Utilities have acted in good faith prior to coming to this decision based on the due diligence that has been conducted.

Commercial outcome & contract awards

Published awards, contracts and bid statistics, not a forecast
Awards 1
Awarded value £1,800,0001 contract exc. VAT
Contracts signed 1latest 6 Jan 2025

1 further award records carry no date or value.

Contracts

  • Services-Contract-Vyntelligence Software Capabilities · supplier not published

    Signed
    6 Jan 2025
    Value
    £1,800,000
    Status
    active

Contracting authority & participating public bodies

United Utilities Water Limited

Contracting authorityPublic bodyWater 02366678 Lingley Mere Business Park, Warrington, North West, WA5 3LPContact name, email, phone

Dispute resolution & review bodies

  • High Court of England & WalesReview body London

Official documents & specifications

Official links; attachments are not copied

No document links were published on the notice.