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planned
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Services -Contract - Second Line Support of STS GeoSCADA

Software support services
North West (UKD)
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: United Utilities Water Limited: "Services -Contract - Second Line Support of STS GeoSCADA". Published status: planned. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityUnited Utilities Water LimitedScope & CategoriesNot publishedSubmission Window
planned
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: United Utilities Water Limited
Market Analytics
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Derived from OCDS awards & bid statistics
Published history for United Utilities Water Limited. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
14.7Bids / Report
0% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 255 active published awards; 50 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityUnited Utilities Water Limited
Procedure methodNot published
Procurement categoryNot published
Statusplanned
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published18 Jan 2022, 14:06 GMT
Last source update18 Jan 2022, 14:06 GMT
Recurring procurementNot published
ClassificationSoftware support services
Delivery area
North West (UKD)
OCIDocds-h6vhtk-030c5b
What is being bought
United Utilities (UU) Strategic Telemetry System (STS) is a mission critical system deployed to enable the remote monitoring and control of UU assets from the ICC. UU’s current install is Schneiders GeoSCADA system. The scope of the agreement will be the support and maintenance of our STS. The agreement allows for a 24x7x365 incident coverage. UU will provide the first response with 2nd Line support being provided. The scope covers: • Hardware Services – repair/return services • Software Services – Bug fix and test • Service management • Incident management • Monitoring and support – Master System to enable remote diagnosis for chronic remote telemetry unit (RTU) failure.
What changed
From the official release history
  1. Status changed to planned
    18 Jan 2022, 14:06 GMT
  2. Official notice release published
    18 Jan 2022, 14:06 GMT
  3. Buyer information updated
    18 Jan 2022, 14:06 GMT
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    planned
    Published valueNot published
    United Utilities (UU) Strategic Telemetry System (STS) is a mission critical system deployed to enable the remote monitoring and control of UU assets from the ICC. UU’s current install is Schneiders GeoSCADA system. The scope of the agreement will be the support and maintenance of our STS. The agreement allows for a 24x7x365 incident coverage. UU will provide the first response with 2nd Line support being provided. The scope covers: • Hardware Services – repair/return services • Software Services – Bug fix and test • Service management • Incident management • Monitoring and support – Master System to enable remote diagnosis for chronic remote telemetry unit (RTU) failure. Services include: • 24x7 service desk contactable by telephone, email and via web interface • 24x7 support for all components including any required on site engineering attendance • Incident management in line with UU procedures • Problem management in line with UU procedures • Provision of Service summary and detailed service level report to an agreed calendar • Compliance to agreed KPI’s and/or Service levels • Provision of monitoring of all supported components • Provision of a secure portal for UU to access providers services and reporting For further information please refer to the document attached to this notice named Appendix A - Detailed Scope Second Line Support of GeoSCADA Additional information: This PIN is a request for information only at this stage. A future procurement is planned and we estimate the Contract Notice will be published later in the year 2022. Response deadline (UK time): 01/02/2022 17:00
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    18 Jan 2022, 14:06 GMT
Commercial outcome and competition
AwardsNo award published
ContractsNo contract published
Bid statisticsNo aggregate bid statistics published
Buyer and organisations in this procedure

United Utilities Water Limited

Contracting authority GB-FTS-4736
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Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
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No related procedures published