Official UK procurement notice
Service Store Technical Partners - DPS
Authority: London Borough of Waltham Forest (Local council)
What is being bought2 lots · detail below
Published requirement descriptionLondon Borough of Waltham Forest ServiceStore is looking at engaging delivery Partners to help the Organisation deliver it's strategics objectives. This requires the selection of service Partners to support with the delivery requirements. Waltham Forest Services Ltd (WFSL) invites suitably qualified and experienced suppliers to participate in a procurement process to deliver two distinct Lots as outlined in this specification. The objective is to secure expert partners who will contribute to the transformation and sustainability of our property portfolio, providing both innovative energy solutions and robust maintenance services over a three-year period with the option for additional two 12 months.
- The authority expects to re-tender this requirement around 17 Jan 2031, 23:59 GMT.
- No preliminary market engagement: Not applicable
CPV: Construction work
Lots and requirements (2)Procurement structure
2 lots · all with a published value · a supplier may bid for at most 1 and win at most 1 of them · same evaluation weights on every lotEvery one of these 2 lots carries the same published figure, £15,000,000: it is the dynamic market's maximum for the whole notice, not each lot's own budget, and no share per lot is published. The cards below say ceiling above rather than repeat it.
Lot #1Retrofit & Energy SolutionsAwardedRenewalceiling above
The source published no individual description for this lot.
- Economic & financial standing
Details are specified in the ITT document
- Technical & professional ability
Details are specified in the ITT document
Lot #2Repairs & MaintenanceAwardedRenewalceiling above
The source published no individual description for this lot.
- Economic & financial standing
Details in the ITT document
- Technical & professional ability
Details in the ITT document
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (2)
- Quality
- Price
- Price carries 50 of 100 points: a 10% discount moves about 5 points. This one is won on the number: sharpen the price before polishing the prose.
- “Service Store Technical Partners - DPS” is a dynamic market: the contest is a place on its panel, not a single contract.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record- Procedure method
- Open procedure
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Works
- Notice status
- Awarded
- Procurement threshold
- Above threshold (FTS publication)
- Regulatory regime
- Standard
- Commercial structure
- Dynamic market
- Who may use this agreement
- Any qualifying supplier may apply while the market is open
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Yes · next expected 17 Jan 2031
- First published
- 18 Nov 2025, 10:18 GMT
- Last source update
- 11 May 2026, 07:18 BST
- Award evaluation window
- Submission end – 17 Feb 2026
- Authority reference
DN796219- FTS notice number
2025/S 000-074644- Latest notice
- Contract details notice (UK7)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-05e307Find a Tender- Contract terms summary
Details are specified in the ITT document
- Risks
Details are specified in the ITT document
How it was run
Official notice- Admission period ends
- 16 Jan 2026, 12:00 GMT
- Clarification deadline
- 6 Jan 2026, 12:00 GMT
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
- Accepted languages
- en
Timeline
18 Nov 2025 → 11 May 2026 · 6 dates- Tender notice published337 days ago18 Nov 2025, 10:18 GMT
- Clarification questions by288 days ago6 Jan 2026, 12:00 GMT
- Admission / appointment period ends278 days ago · period end, not a bid countdown16 Jan 2026, 12:00 GMT
- Award decision expected by245 days ago17 Feb 2026, 23:59 GMT
- Contract starts203 days ago1 Apr 2026, 00:00 BST
- Latest notice published163 days ago11 May 2026, 07:18 BST
Notice history
3 events · 2 releases on Find a Tender · since 18 Nov 2025- Tender notice published18 Nov 2025, 10:18 GMTUK4
- Contract details notice published11 May 2026, 07:18 BSTUK7
- Status changed to complete11 May 2026, 07:18 BST
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast2 suppliers are admitted to this dynamic market without individual award values or dates, see the supplier list below.
Contracts
All 2 of these contracts carry the same published figure, £15,000,000, the dynamic market's maximum for the whole notice, not each contract's own value. They are not eleven separate sums.
Lot 1. Retrofit & Energy Solutions
- Signed
- 24 Apr 2026
- Value
- ceiling above
- Period
- 5 May 2026 – 4 May 2029 · up to 2 May 2031 with extensions
- Status
- active
- Extensions
- Two 12-months extensions
3 agreed KPIs: Validation of completed work · EPC Certificate · Cost performance
- Validation of completed work, Al works must be signed of by a competent and certified lead
- EPC Certificate
- Cost performance
Maintenance and Support
- Signed
- 24 Apr 2026
- Value
- ceiling above
- Period
- 5 May 2026 – 4 May 2029 · up to 5 May 2031 with extensions
- Status
- active
- Extensions
- Two 12-months extensions
3 agreed KPIs: Rework · Change Orders: · Customer Satisfaction KPIs
- Rework, What It Measures: The volume of tasks that must be redone due to errors, design flaws, or poor workmanship. Implications: Every instance of rework drives up costs, consumes labor hours, and increases the risk of schedule compression. How to Minimize: Proper quality control, regular inspections, and better workforce training help keep rework-and all its hidden costs-in check.
- Change Orders:, What It Measures: Any modifications that alter the original contract scope. Real Cost: Change orders often reshape project tasks, forcing teams to juggle resources or resequence the schedule. This frequently leads to budget overruns and timeline pressure. How to Manage: A clear scope from the beginning is crucial. When changes arise, document them properly, assess their schedule impact, and communicate with stakeholders as early as possible.
- Customer Satisfaction KPIs, End-user sign of of supplier/contractors performance to completed work. Satisfactory, quality and performance survey report to be sent directly to the council.
Contracting authority & participating public bodies
Suppliers admitted to the dynamic market
10 commercial parties on the notice- AMS MAINTENANCE LIMITEDAdmitted to the market
- ASTON HEATING LIMITEDAdmitted to the market
- HOLLINGTON & SONS (BUILDERS) LIMITEDAdmitted to the market
- IZ ENERGY SERVICES LTDAdmitted to the market
- REFYT LTDAdmitted to the market
- RETROSERVE LTDAdmitted to the market
- SAVING ENERGY LIMITEDAdmitted to the market
- SMART ENERGIE LIMITEDAdmitted to the market
- SURESERVE ENERGY SERVICES UK LIMITEDAdmitted to the market
- THE RENT OFFICE LIMITEDAdmitted to the market
Official documents & specifications (4)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications https://procontract.due-north.com/Advert?advertId=9af69e56-d3c3-f011-813a-005056b64545
Notices published for this procedure
- Contract details notice Contract details notice on Find a Tender
- Contract details notice Contract details notice on Find a Tender
- Tender notice Tender notice on Find a Tender