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Official procurement procedure

Service Desk (SD) and End User Compute (EUC) Services

Anti-virus software package
Computer audit services
Computer configurations
+29 more
Published value
Not published
Submission deadline Not published
Lots published1
Procurement Executive Summary
AI & Search Synopsis
Generated from official OCDS record
Tenderline Synopsis: Financial Conduct Authority: "Service Desk (SD) and End User Compute (EUC) Services". Published status: complete. Published value: Value not published. 1 published lot. Submission deadline not published. See the official notice for participation instructions.
Contracting AuthorityFinancial Conduct AuthorityScope & CategoriesNot publishedSubmission Window
complete
No deadline published
Submission GatewayDirect notice routeLegal Basis & RegimeStandard procurementEstimated Value (exc. VAT)Not published
Bidder Intelligence · Authority Profile: Financial Conduct Authority
Market Analytics
View Authority Profile →
Derived from OCDS awards & bid statistics
Published history for Financial Conduct Authority. These figures describe retained records, not a forecast of bids or a measure of buyer bias.
Published-to-award variance
Not availableInsufficient comparable data
Requires at least 5 comparable procedures
Competition Density
20.2Bids / Report
4.6% of reports have one bid
Supplier ConcentrationNo estimate
Insufficient attributable awardsNo concentration estimate available
Payment Terms
Check noticePublished terms
Payment obligations depend on the applicable regime and contract. Consult the official documents.
Coverage: 69 active published awards; 65 bid reports (which may be per lot). Supplier values exclude multi-supplier awards, frameworks and DPS, and use GBP only. They are published award values, not payments. Published-to-award variance compares single-lot, single-award, single-supplier GBP procedures with explicitly non-framework/non-DPS status; increases remain in the average. Unpublished data stays unknown. Awarded suppliers are winners, not all bidders.
Procedure terms
Contracting AuthorityFinancial Conduct Authority
Procedure methodNot published
Procurement categoryNot published
Statuscomplete
Framework / DPSNot published
CompetitionNot published
Above thresholdNot published
Legal basisNot published
Tender period startsNot published
Clarification deadlineNot published
Electronic submissionNot published
Submission languagesNot published
Published16 Jul 2024, 10:59 BST
Last source update16 Jul 2024, 10:59 BST
Recurring procurementNot published
ClassificationAnti-virus software package, Computer audit services, Computer configurations, Computer platforms, Computer screens and consoles, Computer testing services, Computer-related management services, Content management software package, Data security software package, Data-processing machines (hardware), Data-processing services, Desktop computer, Display screens, Document management services, File security software package, Hardware integration consultancy services, Maintenance and repair of data network equipment, Maintenance and repair of information technology equipment, Network management software services, Personal computers, Portable computer carrying cases, Portable computers, Power supply accessories, Programming services of application software, Programming services of packaged software products, Programming services of systems and user software, Security software package, Software integration consultancy services, System management software package, System software acceptance testing consultancy services, Tablet computer, Workstations
Delivery area
OCIDocds-h6vhtk-035a3f
What is being bought
Provision of a Service Desk, delivering all major ITIL functions and a managed End User Compute Service for five (5) years and two (2) one-year extensions (5+1+1). The award value is an indicative total contract value that takes into account the potential value of extensions, should the authority wish to invoke them.
What changed
From the official release history
  1. tender value changed
    16 Jul 2024, 10:59 BST
  2. Status changed to complete
    16 Jul 2024, 10:59 BST
  3. Official notice release published
    16 Jul 2024, 10:59 BST
  4. Submission deadline changed to published date
    16 Jul 2024, 10:59 BST
  5. Published value updated to £122,000,000
    10 Mar 2023, 19:05 GMT
  6. Status changed to active
    10 Mar 2023, 19:05 GMT
  7. Official notice release published
    10 Mar 2023, 19:05 GMT
  8. Submission deadline changed to 12 Apr 2023, 12:00 BST
    10 Mar 2023, 19:05 GMT
  9. Buyer information updated
    10 Mar 2023, 19:05 GMT
  10. tender value changed
    21 Dec 2022, 19:05 GMT
  11. Status changed to published status
    21 Dec 2022, 19:05 GMT
  12. Official notice release published
    21 Dec 2022, 19:05 GMT
  13. Published value updated to £105,000,000
    9 Aug 2022, 14:05 BST
  14. Status changed to planned
    9 Aug 2022, 14:05 BST
  15. Official notice release published
    9 Aug 2022, 14:05 BST
  16. Buyer information updated
    9 Aug 2022, 14:05 BST
Lots and requirements (1)
Published by the contracting authority
  • Lot 1 · #1
    Individual lot title not published
    cancelled
    Published valueNot published
    Provision of a Service Desk, delivering all major ITIL functions and a managed End User Compute Service for five (5) years and two (2) one-year extensions (5+1+1). The award value is an indicative total contract value that takes into account the potential value of extensions, should the authority wish to invoke them.
    Contract periodNot published
    EligibilityNot published
    Options / renewalNot published
Timeline
  1. Procedure published
    16 Jul 2024, 10:59 BST
  2. Award active
    Not published · Not published
  3. Contract active
    Signed 23 Oct 2023, 00:00 BST · £69,438,234
Commercial outcome and competition
Awards
EntServ UK Ltd Part of DXC Technology
Not published · Not published · active
Contracts
Contract
£69,438,234 · signed 23 Oct 2023, 00:00 BST · active
Bid statistics
bids: 4 (lot 1)
Buyer and organisations in this procedure

Financial Conduct Authority

Contracting authority GB-FTS-3518
View buyer profile
  • Financial Conduct Authority
    buyer

    12 Endeavour Square, London, UKI, E20 1JN
    +44 8001116768
  • EntServ UK Ltd Part of DXC Technology
    supplier

    Hampshire, UKJ36
  • FCA
    mediationBody

    12 Endeavour Square, London, E20 1JN
  • High Court of England and Wales
    reviewBody

    London WC2A 2LL, London, WC2A 2LL
Documents (0)
Official links; attachments are not copied
No data
No linked documents are published
Related procedures (0)
No data
No related procedures published