Official UK procurement notice
Service Desk (SD) and End User Compute (EUC) Services
Authority: Financial Conduct Authority (Public body)·Consortium: 3 public authorities
What is being bought
Published requirement descriptionProvision of a Service Desk, delivering all major ITIL functions and a managed End User Compute Service for five (5) years and two (2) one-year extensions (5+1+1). The award value is an indicative total contract value that takes into account the potential value of extensions, should the authority wish to invoke them.
CPV: Anti-virus software package · Computer audit services · Computer configurations · Computer platforms · Computer screens and consoles · Computer testing services · Computer-related management services · Content management software package · Data security software package · Data-processing machines (hardware) · Data-processing services · Desktop computer · +20 more
The lotProcurement structure
single lot · value publishedLot #1AwardedRenewalPublished value£122,000,000
What it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Published award criteria (3)
- Social Value: 10
- Quality: 60
- Price: 30
- Suitability
Not Applicable
- Price carries 30 of 100 points: a 10% discount moves about 3 points. The method statement decides this lot, not the discount.
Price arithmetic assumes straight proportional scoring; the tender pack may use another formula.
Procedure terms & legal framework
From the official record · publisher note attached- Procedure method
- Restricted procedure
- Legal basis
- CELEX · 32014L0024 Public Contracts Regulations 2015 (Directive 2014/24/EU)
- Procurement category
- Services
- Notice status
- Awarded
- Procurement threshold
- Unspecified in notice
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Yes (GPA)
- Recurring procurement
- No (one-off requirement)
- First published
- 9 Aug 2022, 14:05 BST
- Last source update
- 16 Jul 2024, 10:59 BST
- Authority reference
CON-21-101- FTS notice number
2024/S 000-021763- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-035a3fFind a Tender
- Performance terms
The successful supplier must meet the performance levels stated in Schedule 3 of the Contract.
- Review procedure
In accordance with the Public Contracts Regulations 2015, the FCA will incorporate a minimum 10 calendar day standstill period from the date that the contract award decision is communicated to tenderers.
Publisher note: In no circumstances will the FCA be liable for any costs incurred by suppliers in connection with this contract opportunity (whether in relation to FCA Service Desk and EUC Services or any other related opportunity that may be deemed to relate to this contract notice). The Financial Conduct Authority intends to hold a Procurement Launch Event on 20 March. To attend this event, please contact [email protected] stating your name, organisation name and names of all individuals from your organisation who you would like to attend. The scoring ratio is broken down as follows: 60% Quality, 10% Social Value and 30% Price. For more information about this opportunity, please visit the Delta eSourcing portal at: <a href="https://fca.delta-esourcing.com/tenders/UK-UK-London:-Computer-related-management-services./842ZB2PCF8" target="_blank">https://fca.delta-esourcing.com/tenders/UK-UK-London:-Computer-related-management-services./842ZB2PCF8</a> To respond to this opportunity, please click here: <a href="https://fca.delta-esourcing.com/respond/842ZB2PCF8" target="_blank">https://fca.delta-esourcing.com/respond/842ZB2PCF8</a> GO Reference: GO-2023310-PRO-22296699
How it was run
Official noticeTender documents are also served through a separate tool: https://fca.delta-esourcing.com/ ↗
- Submission deadline
- 12 Apr 2023, 12:00 BST
- Submission channel
- {"electronicSubmission","written"}
- Accepted languages
- en
- Bid validity
- 360 days from the deadline
Timeline
4 Jan 2023 → 16 Jul 2024 · 3 dates- Next notice expected4 Jan 2023
- Submission deadline12 Apr 2023, 12:00 BST
- Notice published16 Jul 2024, 10:59 BST
Notice history
6 events · 4 releases on Find a Tender · since 10 Mar 2023- Published value updated to £122,000,00010 Mar 2023, 19:05 GMTwas £105,000,000
- Status changed to active10 Mar 2023, 19:05 GMT
- Procurement method changed10 Mar 2023, 19:05 GMT
- Deadline published: 12 Apr 2023, 12:00 BST10 Mar 2023, 19:05 GMT
- Buyer details updated10 Mar 2023, 19:05 GMT
- Status changed to complete16 Jul 2024, 10:59 BST
Published amendments (1 · 0 deadline changes)
| When | What | Before | After | Shift |
|---|---|---|---|---|
| — | TextII.1.4 · II.1.4 | The Financial Conduct Authority is undergoing a digital transformation journey to implement a more focused, responsive and customer centric SD (Service Desk) and EUC solution, with the aim to transform and migrate services to the cloud where possible. With the ongoing transformation, the Financial Conduct Authority are looking for a Strategic Partner to support its vision and provide a high qualit… | The Financial Conduct Authority (FCA) is undergoing a digital transformation journey to implement a more focused, responsive and customer centric Service Desk and EUC solution, with the aim to transform and migrate services to the cloud. The FCA are looking for a Strategic Partner to support its vision and provide high-quality services for the next five years with the option for two one-year exten… |
To view this notice, please click here: <a href="https://fca.delta-esourcing.com/delta/viewNotice.html?noticeId=746036529" target="_blank">https://fca.delta-esourcing.com/delta/viewNotice.html?noticeId=746036529</a> GO Reference: GO-20221221-PRO-21804460
Routine re-releases (4)
- 2022-08: 1 release · 9 Aug 2022
Commercial outcome & contract awards
Published awards, contracts and bid statistics, not a forecast| Awarded to | Value | Date | Status |
|---|---|---|---|
| EntServ UK Ltd Part of DXC Technology | £69,438,234 † | — | Awarded |
Contracts
Contract 021763-2024-1 · EntServ UK Ltd Part of DXC Technology
- Signed
- 23 Oct 2023
- Value
- £69,438,234
- Status
- active
Bid statistics published by the authority
| Bids | SME | VCSE | Valid bid range |
|---|---|---|---|
| 4bids | — | — | — |
Contracting authority & participating public bodies
2 public bodies on the noticeConsortium members and other public bodies
- Payment Systems RegulatorContracting authority
Dispute resolution & review bodies
- FCAMediation body
- High Court of England and WalesReview body
Bidders & participating suppliers
1 commercial party on the notice- EntServ UK Ltd Part of DXC TechnologyAwarded supplier
Official documents & specifications (2)
Official links; attachments are not copiedTender pack and attachments
- Economic and financial selection criteria
- Technical selection criteria