Official UK procurement notice
Service Charge Review · UK public procurement notice
Authority: Thurrock Council (Local council)
Sectors: Financial and insurance services (66)IT Services & Software (72)Business Services & Consultancy (79) Delivery: East of England (UKH3)South East (UKJ)
Budget not disclosed£0exc. VAT
Submissions closed 24 Apr 2026
Contract term 1 yrends 15 Jun 2027 · up to 15 Dec 2027 with extensions · starts 15 Jun 2026
What is being bought
Published requirement descriptionThe Council is seeking to procure a specialist partner to:
- Diagnose strengths, weaknesses and risks across all layers of our service charge system and delivery model, using risk-based sampling to identify areas of concern such as high spend, high complaints or complex leases. An evidence led approach should test both billing accuracy and the actual performance of services funded by service charges.
- Provide a prioritised, costed improvement roadmap which addresses all relevant areas including policy/process, systems/data, procurement, contract management and resident engagement. This should be categorised as quick wins and medium to long-term changes.
- Produce clear, tribunal ready evidence trails for costs, apportionment and compliance; and clear resident facing materials to improve transparency.
- Deliver a final Phase 3 whole population review so that every service charge scheme/block is reviewed, reconciled and assured, with corrections implemented or scheduled with a timebound plan, and with resident communications prepared.
- Support Member and resident confidence by aligning our service charges policy and approach with all relevant statute and good practice.
CPV: Accounting review services · Auditing services · Financial auditing services · Financial consultancy services · Financial management consultancy services · Statutory audit services · System quality assurance assessment and review services
The lotProcurement structure
single lot · value publishedWhat it takes to wini
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
Evaluation split and conditions of participation as published; the tender pack may add morei
How this buyer will score bids.
The evaluation criteria and weights exactly as published on the notice, grouped by family (price, quality, social value and so on).
How bids were scored
Lot awarding rule: 60:40 Quality to Price Split.
Procedure terms & legal framework
From the official record- Procedure method
- Below threshold - open competition
- Legal basis
- UKPGA · 2023/54 Procurement Act 2023
- Procurement category
- Services
- Notice status
- Closed
- Procurement threshold
- Below threshold
- Regulatory regime
- Standard
- Commercial structure
- Stand-alone contract (no framework)
- Competition type
- Competitive procedure
- GPA / WTO covered
- Unspecified in notice
- Recurring procurement
- Unspecified in notice
- First published
- 23 Mar 2026, 12:42 GMT
- Last source update
- 25 Mar 2026, 13:43 GMT
- FTS notice number
2026/S 000-026237- Latest notice
- Tender notice (UK4)
- Classification (CPV)
- Delivery area
- Official registry OCID
ocds-h6vhtk-067152Find a Tender
Contract terms
- Reserved participation area
- K02000001
How it was run
Official noticeRun through: portal not identified
- Submission deadline
- 24 Apr 2026, 12:00 BST
- Clarification deadline
- 30 Mar 2026, 12:00 BST
- Submission channel
- Official e-sourcing portal
- Electronic submission
- Allowed
Detailed submission instructions & authority contactsFrom official release
Timeline
23 Mar 2026 → 15 Jun 2026 · 5 dates- Tender notice published218 days ago23 Mar 2026, 12:42 GMT
- Latest notice published216 days ago25 Mar 2026, 13:43 GMT
- Clarification questions by211 days ago30 Mar 2026, 12:00 BST
- Submission deadline186 days ago24 Apr 2026, 12:00 BST
- Contract starts134 days ago15 Jun 2026, 00:00 BST
Notice history
3 events · 3 releases on Find a Tender · since 23 Mar 2026- Tender notice published23 Mar 2026, 12:42 GMTUK4
- Tender notice published23 Mar 2026, 15:56 GMTUK4
- Tender notice published25 Mar 2026, 13:43 GMTUK4
Published amendments (1)
Added Link for supplier registration on Intend portal.
Contracting authority & participating public bodies
Official documents & specifications (5)
Official links; attachments are not copiedTender pack and attachments
- Bidding documents and specifications Link to Tender
- Bidding documents and specifications Link for suppliers to register on In-tend portal.
Notices published for this procedure
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender
- Tender notice Tender notice on Find a Tender